Ibis Styles Clermont-Ferrand République

Convenient location near tram stop, city center, attractions, stadium, and train station. Highly praised for warm, professional service and friendly staff, offering excellent treatment to guests, including children.

I was staying here as part of a large group of people and didn't book this hotel myself and nor would I have done if I had read some of the previous reviews. Pluses - Air con (it was very hot during our stay). - Aside from one very rude staff member, all of the staff were super-friendly, efficient & helpful and patient with my basic French. - The hairdryers was adequate. - The breakfast is plentiful and was included in our price but the choices are limited and one morning they ran out of eggs. Minuses - All the rooms - including the reception area, the breakfast / bar area, the hallways, and the rooms themselves but particularly the en suite bathrooms - need a good clean but more than that, a complete refurbishment. - The photographs advertising the rooms are very deceptive as the bedrooms are very small and very dark with tired and peeling décor in depressing greys and browns. - Our bathroom had rotten woodwork around the door and the floor. The tiles had mould on them and the area around the completely useless shower head was rusty. - The shower itself was designed for tall people only. As I am not that tall, by the time the water reached me, the pressure had all but fizzled out. As I have very long hair, I had to take the shower head down and hold it over my head while simultaneously trying to wash my hair which took ages which was not good as the shower temperature frequently changed from scalding hot to freezing cold. - The lighting in all the hallways, our bedroom and the bathroom was very poor. - There are only French TV channels. It would have been nice to have at least one in another language.