Parkside Hotel

Picked up some takeout Sunday lunches on mothers day . Couldn't tell the difference between a child's portion and the adults as they both looked the same. Food was bland and tasteless. Tiny portions and everything overcooked. Was charged at sitting in price even though it was a takeaway . Totally overcharged fpr what we got. Was very disappointed . Will not be returning .

Booked a table for 4 for dinner. Despite being local, none of our party had ever eaten here before but had heard good things, so we thought we would give it a go. All of us had something different, and none of us were disappointed. The food was hot and tasty, and the portions were huge, and overall it was excellent value for money. All of us agreed that we would definitely eat here again!

Booked at short notice for a stop over around a dinner function. Really pleasantly surprised, staff were friendly and really helpful, they gave me a nicer room than I booked, it was clean, tidy, had everything I needed and was recently refurbished. Nothing was too much trouble , esp on our late return. Bar was alive and fun - without being “rude” Breakfast was great with locally sourced ingredients. Went to put my head down on a quick turnaround - ended having a great time served by nice people - fair play

Stayed here for 3 nights for work purposes. The guy on reception was great, very helpful. The food was lovely. However I received abuse and this was the worst customer service experience of my life. On Thursday night the last night of my stay I could hear loud music with a lot of bass coming from downstairs which started around 7pm at 10:40pm I went down to the bar where the hotel owner and a female companion were drinking at the bar, I asked politely for the music to be turned down and I was simply told no. I went back to my room to try get sleep ready for my 5:30am alarm, thinking they’d maybe said no in a joking kind of way. Went back down at 11:15pm and asked again please can you turn the music down. This time I was told “pi$$ off” unbelievable! Went back down a third time at midnight and asked again this time I got “fcuk off and go to sleep” which I said I couldn’t due to the noise, hearing 2 drunk people blasting and impersonating Leona Lewis - bleeding love is not something I’m able to sleep through. I stamped on my floor at 12:15AM and they shouted back up “Will you fcuk off” still can’t believe this is has happened never experienced anything like it! On top of this my colleague who was also staying had this same couple try to enter his room at 12:30AM frantically trying to get inside his room which woke him up he shouts “wrong room” and they leave …. Until 2:00AM when they try the same thing again! Also the rooms were freezing all throughout the stay, avoid this place at all costs!

Outstanding and very clean rooms, 10/10 breakfast. Luxurious comfy super king bed with lovely white pressed linens and towels you'd get from 4 or 5 star hotels! Thanks John for hospitality. Excellent customer service !!! I would recommend this hotel to anyone!

What can I say about this place what the hell went wrong we used to go all the time since theres new owners in there its gone well down hill .food was shocking and burnt and the service was bad we booked at table for my daughters 18th birthday they never said nothing to her wish her a happy birthday or nothing made us feel really uncomfortable we left after the meal very bland we definitely won't be going back