Fairfield Inn & Suites Clear Lake

I had called a week earlier to request 1st floor since I am claustrophobic & can’t do elevators & when I checked in they gave me a 2nd floor room but when asked they switched me to a 1st floor room. The 1st room the TV did not work but the 2nd room the TV worked but the garbage can was half full if garbage & the lights on each side of the bathroom mirror just flickered & would not come on. The thermostat is very confusing & hard to figure out & we had the front desk guy come to room but it didn’t help so they need to figure that out or put instructions next to thermostat to explain how to use. It shouldn’t be as difficult as it was. We couldn’t figure out if the cool or heat was on. The room was chilly & we couldn’t get it warmed up. The next morning I went out to breakfast & came back to my room to get my things at 10:30 & was locked out so I had to go to front desk & waited 6 minutes for someone so they could fix my key to get back in room to get my things & check out. The hotel is beautiful & very clean. I am pretty sure I won’t go back to this hotel for awhile.

The only issue we had was moving to a different room as tv didn't work in 1st room. Husband needs his tv!

This is a fairly new hotel and we were a bit surprised by what we found. The TV in our room would not work (partner needed to watch the game) & they opted to move us to another room. Both TVs had the connecting cords hanging out of the bottom almost to the desk sitting beneath-maybe why # 1 didn’t work? There are velcro products to use for this. Went to close the slider curtains for the night to find a previous guest(?) had pulled almost the entire curtain out of the slider & it was hanging in the rod by about 1/3 of it. Really!! The lovely chrome soap dish in the shower had soap chunk remains from a previous guest and there was grunge in a shower corner that needed a scrub brush. But then housekeeping didn’t notice the curtain issue either.

Very comfortable stay! It was very easy to get there from the interstate and the beds were comfy. The continental breakfast was delicious and there were lots of options! Our only concern was regarding overall cleanliness. The pool area was not very clean and there were a lot of ants near the windows. There also was some food left in our fridge from the previous stay. We would definitely stay again!

Breakfast was gross. Wet eggs, 5-day old sausage, no Danish, no fruit. Room was noisy, the floor cracked and creaked all night, neighbor was noisy, felt like the floor by the door to hall had water damage or poorly laid. Never stay there again.

We checked in and was given our room key. Went to our room, walked in saw Arby’s sack on desk and the bed was unmade. Went back to front desk to let them know either we walked into an already occupied room or it was not cleaned the night before. Neither was verified with us and was assigned another room. Second room the bathroom lights were strobing when we turned them on. Also found hair in the shower. It was an ok stay, would recommend more thorough cleaning and attention.