Super 8 by Wyndham Liverpool/Clay/Syracuse Area

the room was clean and staff was very helpful, but it advertised a breakfast included which a half a doughnut and coffee does not qualify it for me. Fruit or toast would have been better.

We have stayed at many of your hotels. This was the worst. I would have been nice to have a breakfast.

The room had all the basic necessities, and appeared clean, except there were fruit flies. The floor was vinyl laminate, so that felt cleaner than wall-to-wall carpeting. The toilet clanked when sitting down on it, and the bathroom fan was so loud, I didn't want to use it. The beds were comfortable, but my daughter was scared to get under the covers because she felt like it wasn't clean. The lamppost was outside the window of our room, and the curtains didn't close all the way, so we had to put a shopping bag on the windowsill to block the light. The lightbulb in the stairwell was out, so I nearly fell coming up the stairs because I couldn't see where the top step of the first landing was. The free breakfast was only coffee in a thermos, tea bags and mini honeybuns. Outside the motel was a large parking lot surrounded by beautiful trees, some had apples, and there were songbirds. It would have been nice if they had some picnic tables and benches outside because people were sitting on the curb having coffee and cigarettes, and it wasn't a good look, nor was it comfortable for the guests. There was a parking space dedicated to veterans, which was nice because there was a veteran using that space during our stay. The location was quiet and pretty convenient with a lot of stores and restaurants, and Lake Onondaga Park nearby. If your goal was to be close to Syracuse, it was doable, but of course it would have been much better to stay in the city if your budget allows it.

There was a patron that reported that there were BUGS in the bath tub of their original room. The second one was ok but I saw several areas that were concerning to me.

Unhealthy Beyond terrible experience. Poor service from staff and mold absolutely everywhere. You could smell it when you walked in the room. They showed me 3 other rooms as an alternative and they were all worse than the first one. Lady at the desk that a refund is fine but that I have to deal with it through Hotels, who them in return told me to deal with the hotel itself. Terrible experience, please stay away