Guest User
September 13, 2022
Old attic room on the t****th floor. Dangerous stairs to the top without a handrail. I had asked the hotel for a room on the first floor as my husband has difficulty walking. There was only one available on the third floor. Since we had already booked the room without a refund, we went there. We wanted to check in (with a code, there was no one there) and my husband had difficulty getting to the first floor. He couldn't get up the t****th staircase without a handrail. I then went upstairs alone to see the room. Awful. Small attic room. Old worn out bathroom, bed that squeaked, worn out towels. Moreover, very unsafe in terms of fire hazard! While I was in the room, a toilet was flushed somewhere, making a hellish noise. So we drove on and stayed in a modern hotel, in perfect condition for the same price.
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