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Good location, clean room, outstanding mattress!! Will come again

The hotel is in a good location and services are professionals

Had a lovely stay thank you. Would stay again Staff friendly and helpful :)

The location of the hotel is fantastic-town centre, in front of the beach, sea view. Parking is alright, at the back yard. Staff is very friendly, nice and helpful, let us in 1 hour prior to official check in time. Soundproofing is good, didn’t hear our neighbours. Breakfast was lavish, fresh and tasty. In this property location sells itself. The building is tired, but luckily maintained. Curtains in the room are crying to be washed, dust is not wiped for days (if not weeks), tv was very stinky and not working, our bed was small and short for two of us (queen size I believe), water pressure in shower was too weak, carpets with all the possible stains, same as sofa, very unpleasant; waited for our breakfast for more than half an hour (though I received my vegetarian breakfast as I requested in my booking), coffee was only instant. I think, one night stay was too pricey for what it has, but overall impression is still rather good. Summary - if you want a good location with easy access to the Clacton city centre and the beach - here you go, just don’t expect a lot

Good location. Friendly welcome staff. Room was clean. Was little cold but extra blanket helped. I didn’t use the facilities. Only issue i found uncomfortable was getting to room via the stairs in bar area. A big round table when occupied i found little uncomfortable having to pass through to get to. I left early, no one on reception to give key back too. Waited a little, then went and looked. Found a member of staff in dining area behind, who advised was not her job. So left the key on reception side. Nice hotel tho. Thank you

Hotel was amazing and the Spa area was unreal . Had a dinner reservation and the Service was really bad. Kept having to ask for things . Items i ordered never came and servers avoided eye contact so we ended up having to wait ages to be served . Food was like warm at best. Very expensive and the costumer service was simply not there.