Cixi Heart Bay Resort
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1 room, 2 adults, 0 children
All properties in Cixi
Cixi Heart Bay Resort
Opened in 2024
No.14 of 4-Star Select Hotels in Cixi
No. 690, Sanba Street, Changhe Town, Cixi, Zhejiang, China
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Last booked 2 hrs ago
Highlights
Free parking
Excellent service
Ideal location
Lots to do
Superb viewsShow more
Amenities
Sunbathing Area
Swimming Pool
Private parkingFree
24-Hour Front Desk
Luggage StorageFree
Tea Room
Chess/Cards Room
Restaurant
All amenities
9.5/10
Cleanliness9.5
Amenities9.4
Location9.6
Service9.6
All 261 reviews
Surroundings
Train: Yuyao North Railway Station
(25.6 km)
Train: Yuyao Railway Station
(31.3 km)
Landmarks: Hangzhou Bay Wetland Migratory Bird Museum
(1.0 km)
Landmarks: Hangzhou Bay National Wetland Park
(1.4 km)
Landmarks: Ningbo Boonie Bears Happy Harbor
(1.5 km)
Landmarks: The Polar Express
(1.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Chaosheng Lake-View Family Room
1 Queen bed and 1 Single bed
45m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
2-bedroom And 1-living Room Suite
Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed
85m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Deluxe Queen Room
1 King bed
70m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Chaosheng Lake-View Double Bed Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
2-bed Room With Lake View
2 Single bed
38-42m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
2-bed Room With Courtyard View
1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Queen Room With Lake View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Qing Shan Courtyard Double Bed Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Qing Shan Private Hot Spring Courtyard Double Bed Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Ji He Deluxe Lake View Double Bed Room
1 King bed
50m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Family Friendly Room - Courtyard-View
1 King bed and 1 Single bed
40-50m² | Floor: 1
May not have a window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Ji He Lake-View Family Room
1 King bed and 1 Bunk bed and 1 Bunk bed
50m² | Floor: 1
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
261 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.6
- Service9.6
Average for similar properties in Cixi
Xixirangrangjiewei
July 7, 2025
The boss was very polite. He called to ask the customer about the check-in time and turned on the air conditioner in advance. The hotel environment is very good. There is a place for leisure barbecue. The room is located by the lake. The children had a lot of fun in the outdoor bathing area. You can fish on the balcony of the room (there are also many special fishing platforms outdoors). The fish bite is very good, but unfortunately the rod is short and the line is cut. Several big fish were not pulled up. Some small fish were caught (the boss said when checking in that the fish were free and could be taken away regardless of size). Hangzhou Bay Wetland Park is on the north side of the hotel road. It is very convenient to bring children to Fantawild to stay here.
Original TextTranslation provided by Google
Laobanlaibeiresuannai
May 11, 2025
The overall evaluation is more suitable for company team building
Environment: The environment is very good, the air is good, and it is very quiet.
Service: The hotel front desk lady is very enthusiastic, but the service attitude of several men is average.
The advantage of this hotel is the environment, and the disadvantage is that the breakfast is average, and the catering facilities are average and far away from the mall.
Original TextTranslation provided by Google
Anonymous User
April 22, 2025
The experience of booking a hotel this time is average, and I will not come again in the future, mainly for the following reasons:
1. The bed is close to the toilet and you can smell the odor from the toilet while sleeping
2. The water in the private hot spring in the courtyard is not hot
3. Some ants were seen near the door of the room
4. The breakfast for a room that costs nearly 700 yuan a night is similar to that of Hanting Hotel, which costs about 200-300 yuan a night. In some places, it is even worse than Hanting Hotel, because at least the pumpkin and sweet potato are hot in Hanting Hotel, but not here.
Original TextTranslation provided by Google
Guest User
August 23, 2025
帶娃去方特，選了這家酒店。
離方特真的蠻近的，
位置屬於新區，叫外賣比較困難，選擇較少。
我們定的是帶庭院的兩室一廳，房間蠻大的，二大二小住的很舒服，陽台外面可釣魚。
衞生情況：很一般，就是個稍許高級點的農家樂，
庭院的泡池不能使用，都是蟲。
服務：酒店接待人員還是很熱情的，我們行李較多，都有主動送到房間。
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Kaiba1105
August 19, 2025
從餘姚的民宿回來，方便第二天去樂高樂園訂的這家，就在杭州灣大橋不遠處。辦入住時看的出前台小姑娘服務很有耐心，一個很淘的孩子在那邊“糾纏”着讓她弄魚竿，不厭其煩的給他解釋要先幫我們辦好入住才行，要是我恐怕己經發火了。訂的是雙卧套間，房間很大，備註了要安靜的房間，給的是入口第一間，空調製冷很快，硬件都很棒，室內衞生搞的也可以，客廳的電視還有會員，床品毛巾都和房價匹配或者説稍高配。
缺點我還是要吐槽一下，在進C區客房必經之路上有個餐廳，是對外的，可能我們來的不巧而且我們的房間正對餐廳，週一晚上有飯局，十點多了，一羣人在喝酒，後面還有在門口吐的，聲音也很大，那個套間的院子裏瀰漫著酒味和嘔吐物混和的味道，房門和窗户不能開一點，更不要説泡湯了。建議餐廳可以和客房有個功能上的分區，互不影響，否則C801的客人以後估計體驗都不會太好。還有公區的衞生也可以加強一下，院子裏的蛛網結了很多，陽台上也有上一家留下的垃圾。
總體推薦，門口的湖景夕陽下很美，早餐的阿嬈服務也很好。
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Guest User
August 20, 2025
在網上搜到的還真不錯 親子房非常適合二大一小 因為距離方特樂園不到十分鐘路程 小朋友玩累了能快速到酒店休息 衞生方面服務態度也都做得不錯 希望下次來能享受到更多項目 這是一次非常愉快到旅行
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Guest User
August 13, 2025
設施：酒店比較新，設施齊全乾凈，房間空間大，廁所乾濕分離，還有自動馬桶，其他設備和用具也很齊全周到
環境：舒適，旁邊有帳篷和湖，適合度假，房間配備庭院。房間乾淨無異味，衞生標準高
服務：非常好，所有工作人員都很親切，主動提供服務，照顧小童，為我們介紹周邊遊樂園，酒店早餐也好吃，總之遠超預期，非常有性價比
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Guest User
August 4, 2025
房間在河邊，夏天有很多蚊蟲，我的雨傘放在陽台一個晚上，就結了一個蜘蛛網。去的時候當天下了大雨，酒店走廊有點潮濕。
這個酒店不太適合親子，沒有任何親子的設施，適合大人，有一些露營燒烤的場地。
酒店看着新開的，前台服務人員態度都不錯，但是感覺經驗不足，看到有人在大廳抽煙，不會去制止。
早餐一般，沒有什麼選擇，麪包沒有烤麪包機，也沒有果醬，説是吃完了還沒買，讓我們抹番茄醬或者沙拉醬， 早餐的阿姨人還是比較熱心。
總之不會再去了
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Guest User
July 14, 2025
頭一次來這裏旅遊，湖邊親子房的房型好，環境不錯，距離方特東方神畫，東方欲曉，杭州灣濕地公園都很近，開車衹需5分鐘路程。
設施：齊全，有燒烤區，休閑區，停車場。
衞生：房間打掃乾淨整潔
環境：優美，自然，看到可愛的鴨鴨，湖面有鳥。
服務：態度好，親切，管家服務有迎賓。
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Services & Amenities
Most Popular Amenities
Sunbathing Area
Swimming Pool
Private parking
Free
24-Hour Front Desk
Luggage Storage
Free
Tea Room
Chess/Cards Room
Additional charge
Restaurant
Café
Water Park
Additional charge
Meeting Room
Additional charge
Secretarial Services
Multi-Function Room
Children's Pool
Children's Playground
Wi-Fi in Public Areas
Free
Guest Laundry
Restaurant
Water Park
Meeting Room
Children's Playground
Restaurant
缦心湾餐厅
Style: A la carte
Cuisine: Chinese
Dining options: Reservations available
Business hours: [Mon - Sun] 08:00-19:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Swimming Pool
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation needed.
Private parking
Free
Business Services
Coworking Spaces
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Electronic Identification Registration
Languages Spoken
Chinese (Mandarin)
Food & Drink
Café
Lobby Bar
Public Areas
Barbecue
Additional charge
Picnic Area
Outdoor Furniture
Garden
Smoking Area
Public Audio System
Non-Smoking Floor
Health & Wellness
Sunbathing Area
Kayaking
Water Sport Equipment
Activities
Chess/Cards Room
Additional charge
Eco Tours
Off-site
Tea Room
Water Park
Additional charge
Fishing
Cleaning Services
Clothes Dryer
Guest Laundry
Laundry Service (On-Site)
Facilities for Children
Children's Slippers
Kids' Toothbrush
Children's Playground
Books or Audio/Video Products for Children
Children's Pool
Safety & Security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: 14:00–06:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeChinese
StyleBuffet, Set menu
Opening hours[Mon - Sun] 07:30-09:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 15.00 (approx. IDR 34,103) per person |
Children over 1.4m in height | CNY 30.00 (approx. IDR 68,206) per person |
Adult | Buffet:CNY 30.00 (approx. IDR 68,206) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 200.00 (approx. IDR 454,702) per room.
Deposit Payment MethodsThis property accepts third party payment services and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 50.00 (approx. IDR 113,676) per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Frequently Asked Questions
What are the check-in and check-out times at Cixi Heart Bay Resort?
The check-in time at Cixi Heart Bay Resort is 14:00-06:00 and the check-out time is 12:00.What are the check-in and check-out times at Cixi Heart Bay Resort?
Does Cixi Heart Bay Resort have a swimming pool?
Yes, Cixi Heart Bay Resort has a pool.Does Cixi Heart Bay Resort have a swimming pool?
Are pets allowed at Cixi Heart Bay Resort?
Yes, Cixi Heart Bay Resort is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Cixi Heart Bay Resort?
Does Cixi Heart Bay Resort provide breakfast?
Yes, guests at Cixi Heart Bay Resort can enjoy breakfast during their stay. Breakfast option(s): Chinese. Does Cixi Heart Bay Resort provide breakfast?
How much does it cost to stay at Cixi Heart Bay Resort?
Prices at Cixi Heart Bay Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Cixi Heart Bay Resort?
What is the cancellation policy for Cixi Heart Bay Resort?
The cancellation policy for Cixi Heart Bay Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Cixi Heart Bay Resort?
About This Property
| Nearest Train Station | Yuyao North Railway Station |
|---|---|
| Distance to Train Station | 25.59KM |
| Average Price From | IDR2057956 |
| Hotel Star Rating | 4 |