Port Antic Ciutadella by My Rooms Hotels TI

The location is very pretty, on cobbled streets and narrow passages but very close to the main street. The staff was very kind and helpful and patient with us, even though we couldn't speak the language right. the rooms are spacious and excellently tidy and aesthetically pleasing. they have a common area with an open roof where you can stargaze on summer nights.

Well located hotel in the hearth of Ciutadella in a renewed old house. Magic experience to wake up in the middle of the old city.

I don't usually leave poor reviews but I think it only fair to let others who are thinking of booking this accommodation what they can expect. No kettle or complimentary coffee/tea or water. This I could live with, if it wasn't for the other issues. A TV (minus a remote) that did not work. No towels, unless you count something resembling a tea towel as a bath towel. No cups available other than plastic cups. When speaking to management about there being no kettle, their suggestion was to put a cup in the microwave. Not sure how practical or safe this would be with a plastic cup! Again, I could probably tolerate all of the above, but waking up at 3am with a cockroach on the bed looking at me really was the last straw! Unfortunately, it was not a lone cockroach! When I reported all of the above to the management their response was to suggest that I must have been hallucinating!!!