Staff are really friendly but you need to be aware No WiFi in Rooms /Restaurant is closed so other than ”no choice breakfast” no food or snacks are available. Breakfast 2 toast 1 Butter 1 egg half a bacon rasher I tea bag and 1 Nescafe sachet in room Kettle but no fridge or Microwave so no milk or sugar. No Toiletries Room only cleaned on demand Photos are misleading
A business hotel in the city center with a great location, with supermarkets, restaurants and shopping centers nearby. The facilities are average, but worth the price. One disadvantage is that it is located on the main road and is very noisy at night. Wa people go to bed very late at night, wake up very early in the morning and speak loudly. There is no possibility that they will noisy other people's consciousness. I heard someone talking loudly until 3 o'clock in the evening, and it was very noisy outside at 6 o'clock in the morning. It is not suitable for travelers who like to sleep quietly at night. There is also a poor hotel service. There is a guest reception room downstairs in the hotel for check-in and check-out matters. It says that there will be reception from 7 a.m. to 7 p.m., and call for service the rest of the time. As a result, I did not check in at 4 o'clock in the evening, there was no one in the reception room, the door was locked, and no one answered the service phone, so I could not contact Ctrip to solve it. The hotel called me until a quarter past five in the evening, saying that someone was there and I could check in. Checked out in the morning and asked the receptionist. She said that someone would start reception at 8 o'clock in the morning, but she didn't come to work until 8:30. I have also stayed in several hotels in Port Vila, and this one has the worst service.
Spent one month at Nasama resort and had a wonderful experience throughout, the friendly staff definitely helped make that happen. My room was spacious (really nice big bed), clean and comfortable with a lovely outdoor area viewing over the pool and beach. I did have one small problem with my wardrobe door one day but Gigi from the maintenance team swiftly came over and sorted it for me with a big smile on his face. I was also lucky enough to come across a dugong whilst out for a swim in the sea right in front of the resort one day, it was absolutely incredible!! Chef Ronnie at Cafe Vila restaurant delivers exceptional dishes for breakfast and dinner whilst the restaurant itself offers a relaxed ambience and good service. Three Pigs restaurant provides great food at a reasonable price in a cool bar like atmosphere. They also makes really nice drinks!! I miss my stay at Nasama and hope to be able to visit sometime again in the future.
Excellent
71 reviews
4.3/5
Price from
NZD 314
per night
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My partner and I visited for lunch on a Saturday around 11:15 AM. The atmosphere was welcoming, and the staff were friendly. We ordered wedges, prawn fettuccine, lamb rack, and two trio ice creams. The wedges and prawn fettuccine arrived promptly, within about 15 minutes. However, we waited longer than expected for the lamb rack. A waiter came by to check on us, and when I asked about the lamb, she was surprised to find it had been out of stock. I was then asked to order something else. I opted for the eye fillet steak, which arrived 30 minutes later. Unfortunately, I found a piece of plastic wrap under the potato gratin that came with the steak. Since I was quite hungry after waiting, I simply removed the plastic and continued with the meal. The waiter came over to address the issue, but given the delays, we decided it was fine and canceled our ice cream order, as it was already 12:30 PM. Overall, the staff were kind, and the environment was enjoyable. However, I would suggest that waitstaff confirm the availability of dishes before taking orders and that the kitchen staff carefully check meals before serving them
We picked Erakor Island Resort for our secret elopement. We wanted a low fuss wedding and relaxing stay and Erakor handled everything and offered a great package. Beautiful location, wonderful staff, plenty of activities, great food, awesome room, I can't fault it. The fact that you basically have this whole island to yourself (and other guests) is so cool. Don't be daunted by the ferry, it's so easy to get to and from the mainland and the staff will take good care of you mo matter where you want to go. We travelled just after Vanuatu reopened to tourists and realised we had struck gold after speaking to other travellers. We met SO many people who were either staying at other locations and switched to Erakor because they weren't happy with their previous hotel, or were staying at another place and travelling to Erakor every day for the restaurant because their hotel didn't offer good food. When we arrive, the country's tourism industry seemed to be on a soft restart, which is completely understandable given it was shut down for a number of years, but you'd never know it with Erakor. They were back up and ready to go as if they never stopped operating. Getting married there was a dream and Erakor will forever be close to our hearts and part of our story. 100% going back!
The moment we walked in the door of Vila Chaumiere, we felt part of Morgan’s family. He could not have showed us more kindness and warmth. On our second night he insisted that we have dinner with him and help him finish off his leftovers from Christmas lunch. We stayed up late talking and laughing, and listening to stories about his life. He introduced us to his sister-in-law, Miriam, who we instantly clicked with and we couldn’t have loved more. She has the most beautiful, infectious personality and the warmest smile. She took us for a tour of the island of Efate and then we caught up again on our last night as friends before flying back home. The accomodation at Vila Chaumiere was so comfortable and peaceful (the views were of the lagoon were idyllic!). But it the people you meet when you travel that really stay with you. I couldn’t speak more highly of our stay, and it was so heartwarming to support a genuine family business. I really hope to be back soon!
We had a lovely time at Sunset Bungalows, everybody was so friendly and welcoming, a special shout out to Maria, who worked every day from cooking to reception from early in the morning to late at night, the cleaning lady and the night security man were also so lovely, he waited with us at 4.30am for our transport to arive to the airport. The rooms are nice, bed comfy and a beautiful outlook when you open the doors to the lagoon, with the water lapping up the front, the whole resort is looking a little tired, but after being hit with over 2 years of COVID and 2 cyclones this resort is still trying to recover, the only downside for us was the lack of choice in food, but was not really an issue we just got a bus into town and ate in there. The town is also still recovering a lot of places are still closed or have shut completely but all in all if you want a nice quiet place with great service and beatuiful people with clean comfortable rooms then you will not be disappointed with Sunset Bungalows.
With a stay at Poppys On The Lagoon in Port Vila, you'll be on the waterfront, just a 1-minute walk from Erakor Lagoon and 13 minutes by foot from Parliament House. This beach hotel is 0.7 mi (1.1 km) from Independence Park and 0.7 mi (1.1 km) from National Museum.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Banana Leaf, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 31 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. 54-cm flat-screen televisions with DVD players and satellite programming provide entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
The site is close to the airport and the center .mesta within the normal standards ,.The cleaning people very careful and in the room there is the necessary to cook a little .The site , for what is located in Port Vila is good for a few days
Very Good
79 reviews
4.0/5
Price from
NZD 36
per night
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Grand Hotel & Casino
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