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4.6/5
Outstanding
DDanielniubiTo be honest, the environment of the hotel is really quite good. The sea view of the hotel is very shocking. It is also a good place to escape the heat in the hot summer. You can also see the sunrise and the moonlight at night is also very beautiful; but it is indeed not cost-effective. It is not worth it at this price. The room is very small. Moreover, the down quilt in the room will drop feathers, and you will sneeze when you sleep and always feel that you have inhaled a little and it is very uncomfortable.
Service: For a hotel at this price, it is also average, mediocre. If it were not for the beautiful scenery, it might be bad. The phone in the room I stayed in was also broken, and I couldn’t get through to the room service and couldn’t order food in the room.
Facilities: There is no buffet breakfast in the hotel. The single-order breakfast is not cost-effective and not delicious; but the coffee, tea, soda and fresh milk in the self-service area are still good. The lobster is delicious. I ordered two two-pound ones, 66 dollars each, which is very big.
As for the swimming pool, there is a hot spring, and you should be able to see the small pool with a sea view, but the swimming pool is not open until after nine o'clock, which feels a bit too late. It closes at ten o'clock in the evening.
Also the check in time was too late at 4pm and the check out time was too early at 11am.
GGuest UserIt was good just curtains need cleaning rusty rod in bath unclean air filter nice pool friendly people loud with on rt one traffic lots of. Carbon monoxide from traffic not good for allergy’s and asma
GGuest UserGreat place to stay! Very clean rooms with kitchenette in some. Beautiful view of ocean from pool deck. Kayak rentals, bikes. I especially loved being able to walk to the beach during low tide at the hotel. Great location close to town Main Street. On a trolley line. Staff was friendly. Free coffee, daily muffins breakfast items.. indoor/outdoor pools are a bonus it’s very clean. Very short drive to beach four dollars an hour to park. Can’t wait to go back.
GGuest UserWe just came back from our 4 nights stay. The Inn looked clean and offered a good breakfast, although in a different building. That is pretty much it.
Our stay was not the most pleasant though. We booked a room for 3 people (we were traveling with our teenage kid) and at the time of booking I specified that I needed a room large enough for three people and an additional bed for our son. I called the Inn twice in the week prior to our arrival to make sure we had the room we needed and to let them know that we were arriving late in the evening. We arrived on Thursday night at 9 pm to find out that the room we were given was incredibly small and there was no place for an additional bed. The receptionist, a foreign student, called the manager who told her to add a cot to the already small room. We asked for another room and we were offered a room on the third story that was identical to the one we were given but with an awful smell and we declined it. The receptionist told us to either take the room we were assigned or leave. Little caveat, we had already prepaid a non refundable rate and at this time of the year there are no rooms available on Old Orchard Beach without a reservation. The receptionist did not seem to understand the conundrum of the prepaid non refundable stay and did not want to call the manager a second time to try to help us out. We did not want to lose the money we had already disbursed for our vacation so we had no choice but to take the room we were given, move the furniture around to fit a cot bed between our bed and a bureau (which then we could not use because his bed was right against the drawers). Every night we had to move all the luggage against the door to have enough space for the three of us to get to the tiniest bathroom you can think of (a closet repurposed as a bathroom). I do not understand why they accepted the reservation and ended up messing up with our vacation. They could have rejected the reservation saying that they did not have a room for us and I would have booked a room somewhere else. This small room could have worked for a couple but did not work for a family. The room service is offered every other day which meant leaving wet towels from 3 people's showers on the bathroom for an entire day. On one day, I asked for a garbage bag and put the wet towels outside the floor for someone to pick up. Same for the garbage. They sat there in the hallway until the next day. How do they expect people to shower every day, without a change of towels, especially after spending a day at the beach? There are a lot of things that could have been done better. We have been at OOB several times and other motels offer a much better service. I think there is a lot of potential but they need better management.
Will not stay there again.
GGuest UserThey gave us a handicap or assessable room which r not the nicest. N I don’t think they were sold out?? I’m not so old I need the grab bars! Anyways in addition the blinds n blackout shades did not close because they were improperly installed. I got on the chair n fixed them but my wife thought I was nuts n should have called the desk! But I know then I would have been up for 2 more hrs til it got resolved so I fixed it myself! Entrance to bldg was blocked for cars Br a cow gate! Not sure what that was about but if temporary then there should be a very apparent sign saying so! Staff was great!!
GGuest UserVery pleasant staff. Easy access to the ocean. The rooms are basically sound proof. Pool area great. Parking is a snap. I would highly recommend this place 👌
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