Find the Cheap Woodland Hills Hotels

Overall really liked the hotel BUT when we arrived at 3pm for check-in, the room wasn’t ready. Was told to wait in the lobby and they would let me know when it was ready. Waited. Waited. Nobody ever approached us. At 3:45… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 4:30… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 5:00… Went to the front desk to ask status. “Who? What room? Let me check on that. Yes, it’s ready now. Let me make your keys for you.” I’d probably still be sitting in the lobby now weeks later if I hadn’t approached the front desk multiple times. Any compensation for this long delay? Nope. Filled out their survey when I received it by email. Any compensation offered then? Nope. Morale of the story: Throw a fit in the lobby, disturb all the other guests, and make a huge scene, THEN you will get some compensation for their shortfalls. Acting like a reasonable, understanding customer only gets you treated like a sucker. Suggestion to hotels in general: stop giving your worst customers your best treatment. If you drop the ball, there should be an standard chart of compensation automatically deducted from the bill without the customer even having to ask. Don’t make customers scream and yell to be treated fairly.

The location is the only thing good about this hotel. If you stay in the back rooms there alot better then the frontvof the hotel. That needs to be renovated especially for the price of the hotel. The staff was friendly overall never had a problem

Business hotel. Clean, bright rooms that are quite spacious. Great wifi. Beautiful outdoor area. Large gym with indoor spa. Starbucks in the lobby opened from 6AM to 6PM which was a plus. Friendly bar area with decent food offerings. Food at a business event/meeting was very good. Attentive and friendly staff. Only negative is that restaurant closes at 11AM and does not open until dinner. If working from hotel you cannot have lunch unless you opt for a Starbucks sandwich.

I drove a little further because I had a plan . Grab a favorite burger from a place I love Blvd Burger and then grab a shower and watch the rookie all star game . So when I checked in I said “can’t wait for a shower and watch Tv. “ front desk girl said you got it . I went to the room and low and behold Tv was not working . Repair came and I was told they were out and would not be up for the night . I went down stairs and told the girl who should have known , but give her benefit of doubt and did not . I told her I was going to then want my money back , check out and go somewhere that does . Been in my room 5 minutes . She offered to take care of the room . I said it was through booking . Com . She said no problem. Never got done , manager said no after the fact , the manager of the manager said he would not honor and the girl did not say . Sure I would make this up ..Not . It is not about the 200.00 . It is about honesty and guest service . I spent 1500. With Hilton a week or two prior . Stayed at Unviversal Hilton. Also the food area was pretty dirty and protocol was suspect . That being said please cancel if you plan to stay there . Please don’t book if you were thinking about it unless you want or don’t care about service .

I'll get the negative stuff out of the way first. When we entered the room we noticed that it was too warm, so we turned down the A/C a bit. It seemed to help, or maybe it was our imagination. When it was time for bed we wanted it cooler because we, like most folks, sleep better when it is cool We turned it down further and there was no improvement. I held my hand to the register and the air coming out was lukewarm, not cool. We called the front desk for maintenance. Nobody came. After a half hour or so, we called again. Somebody came. He brought a box fan that he put onto the floor. He also made an adjustment to the A/C and it seemed to start working again. In the middle of the night it got hot. The A/C had stopped working. The fan provided very little relief because it was on the floor. It should have been higher. We also found the linens and towels to be of lesser quality that that in similar hotels. As to the good part, the staff was friendly and helpful.

The carpets were filthy and the beds were so old we got back aches. Priscilla gave us a BS excuse that they are going to change the carpets....so what did that do for us? Absolutely nothing. The breakfast was fair but this hotel is running down. They won't even acknowledge a poor stay. There are homeless out side the hotel laying on the street

We had a great stay. Our room (305) was very large and the large bed was extremely comfortable. The rooms have been refurbished since our last stay in 2019 and are greatly improved. The closet area provided ample storage and the shower room was large. We appreciated the space and amenities including hairdryer, iron and board, fridge and coffee maker. The TV area also has great storage and there was a large selection of channels. The only drawback to the room was the air conditioning noise so I used silicone ear plugs to sleep. We didn’t use many of the facilities except the gymnasium - regrettably the 2 running machines were both out of service. The pool is very small and could be noisy if your room overlooks. There are plenty of parking spaces and the location is excellent, very handy for The Calabasas Commons (a beautiful, landscaped area with a great selection of coffee shops, restaurants and stores), Malibu beaches (30 mins drive) and 405 highway. The housekeeping staff did a great job and always said hello in the corridors which was really nice. The complimentary, individually wrapped cookies at the lobby were delicious and a very welcoming touch. I have had great stays in this hotel and would unreservedly recommend to friends.

In Los Angeles, this level of hotel is very affordable at this price.

Exceeded expectations. Great little hotel. Very clean. Well maintained. Lots of characte and charm. Friendly front desk staff. Good location. Good price. Would definately stay again when in the area. Thanks Trip Advisor for this great find.