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We went on a tour of the estate. The guide was very knowledgeable and genuinely informative and enjoyable We learned about the history of the estate, the change in ownership, the different uses over the years, the renovation and extensive restoration and the current ownership. You can enjoy a meal after the tour. Take pictures and sit on the furniture! A great day!

All roadways are low-end hotels, not as good as Jinjiang Star

I stayed here June 8 and 9 based upon favorable reviews on trip advisor and Bookings.com. A big mistake. I arrived on June 8 tired from a day of travel. I was given room 201 which was a end unit as I asked for a quiet room. The first tip off should have been the smell of vomit outside the room--thankfully this was washed away by a hard rain over night. Inside, the room was gross--dust on lamps, etc.. Then when I flushed the toilet, it took two flushed to get any tissue down. I was tired and stayed the night. The next morning, I went to reception to get coffee--broken coffee machine. The receptionist also told me she had just called the police as a person was asleep on the side walk outside a room. I went to get coffee at a 7-11 close bye, talked to a day time manager about the slow toilet and was told he would deal with it. Came back late after a full day in New York and noticed abrasions where I guess a drain snake was run down the toilet. Next morning after I had a shower, the toilet backed up. Guess he pushed the problem further down the line. They should have called a plumber , pulled the commode and done the job correctly-at least they should have offered to move me to another room. You should not stay here. A dump.

I have stayed here a few times and every time it is a different experience-mostly bad. This last time I stayed has been a terrible experience. Everything in the room was broken, the tv remote, the phone, the blow dryer, the iron, the light and the sink faucet was leaking. The front desk didn't even try to help or accommodate for the issues we were experiencing or switch rooms when I complained about the issues, all she said was ”I am by my self and your TV is not Samsung so I can't provide another remote.” How is this my fault? She was unhelpful and just said I have to wait until morning for ”maintenance to arrive”. So how are you a 24 hr operation but cannot help no matter what time it is? Terrible customer service, I am very disappointed as this used to be one of my favorite spots a long time ago.

Our stay at this hotel was the most pleasant of all the hotels we stayed at in NY (we stayed at 3 different ones). The hotel was very, very clean and we enjoyed our stay of two days. We were on the first floor (which when we got there we had asked to move from the third floor they had originally booked us in and they changed the room without any hesitation to accommodate our request) which we were able to drive around the side of the hotel and enter right from the parking lot...loved this! The outdoor pool was wonderful... lounge chairs around it for relaxing after a swim. There was tables just outside the pool area with canopies to get relief from the hot sun and to have a drink...very nice spot. There was a restaurant/ bar right in the hotel which seemed busy all the time it was open. We really enjoyed the pizza from this spot! One thing I absolutely loved about this hotel was the shower! The best shower I had in a long time...lots of water pressure and no shortage of hot water. The shampoo, conditioner and body wash supplied was Dove and large pump bottles not the tiny little bottles usually found in other hotels. Dove pump to wash your hands at the sink and Dove pump Body Lotion. The staff were very friendly and accommodating... just a great vibe there. In the front of the building there is a small waterfall on rocks surrounded by bushes and a bench across from it to sit.. was very pretty in the evening. I would not hesitate to stay at this hotel again if visiting this area!

I can't express enough how wonderful the team at Four Points were for us. Nicole (Director of Sales) was our point person for booking rooms for over 30 people and her communication and professionalism made the process seamless. Alexis & Jada at the front desk were also quick to respond to any questions/concerns we had.

Chain hotel, excellent service! It is a resort, large in scale, the lobby has a sunny roof, and it feels good. But there is a distance from the downtown area and it is quiet.

I made the mistake of booking this hotel for my entire family & bridal party. Everything they told us was a lie. This place looks like the motel that my friends & I used to have hotel parties at when I was a teenager. The furniture was scratched, old, & looks like it came from a garage sale. Every room had an odor, things were broken in each room, everybody was having issues.The worst part of all of this is that there was construction at the hotel. My now husband & I had driven down Jericho turnpike a few weeks prior to our wedding. I noticed a construction site in front of the hotel. We called asked if this was affecting the property in any way shape or form. We were reassured that there was no construction on the property at all . When we arrived, the parking lot was dirt, rocks, caution tape everywhere. No pavement. The big beautiful tree in the front of the hotel is ripped out & there’s temporary construction fencing, rocks, dirt & caution tape right in front. I had guests dressed for a formal wedding in heels gowns suits&tuxedos tracking through this.They also told us that hot breakfast was serve every day. Which is half true. When I asked if it was just package foods like muffins & granola bars they said “no it’s fresh made to order food that can be either delivered to the room ,picked up or eaten in the lobby.” Breakfast was basically like Jimmy Dean style egg sandwich wrap and placed in heater & microwavable pancakes. The lobby is a joke. Maybe eight people can sit comfortably to eat, And that’s being generous. I will say, they had juice water coffee, a very nice tea selection available 24/7. We were also told the the hotel provides shuttle service to any stores or destinations within five miles of the property, as well as pick ups and drop offs to the train station. Nope. Not one employee knew anything about this. Apparently, it is an imaginary shuttle. So there’s that. Although The girls at the hotel are very sweet, everyone was full of excuses as to why service was slow, etc. My mother-in-law and Aunt were splitting the cost of the room. When they went to pay, The guy at the front desk told them that they could not split it on two separate cards because his system didn’t work that way. Really? As a bride, i was hysterically crying on my wedding day absolutely mortified. We had guests from all over the country at the is place. I’ve never been so embarrassed in my entire life. This is The Worst Place Ever

The hotel environment is very quiet, breakfast is healthy, there will be a social light meal from 5:30 to 7:30 in the afternoon from Monday to Thursday. The room is spacious and the kitchenette can be used for simple meals, which is generally suitable for family vacation.

Hilton garden Inn Melville has an amazing package that every hotel should have for brides to get ready the morning of their wedding! Rosemarie the sales manager provided information in their “Beauty and Bubbles” package that includes champagne, a light breakfast, makeup chairs and mirrors a long table for your makeup and hair stylist and then extra seating to enjoy breakfast- all put together in a clean and modern conference room ! The price for the room and amenities are very fair. Rosemarie answered all of the questions leading up to the day and made herself available the morning of, there was an attendant there if needed and other staff made It known they were available ! There is a bathroom right next door to the room to use to change if needed. Not to mention the hotel is spotless with a beautiful outdoor area with fire pits that we enjoyed the night before during our stay, a bar, snack stand, pool and immaculate guest rooms. Overall 10-10. The hotel was amazing even though it’s a local hotel I’m definitely going back just for an overnight staycation because of the clean and modern amenities. Thank you to Rosemarie and her team for implementing something so useful for brides (and grooms too) ! -Nicole