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The environment is not bad, near the high-speed port, you can see Mount Shasta, parking is free

We were exhausted that when I checked into our room I did not see it until after I used the very small toilet-shower facility. Most usually when we have stayed at a Comfort Inn they are quite pleasant although not our regular type hotel. The lobby and exterior appeared well enough but the room did not. If we had not been so tired we would have asked for a refund and gone elsewhere. The carpet in the room looked really old and dirty. I walked around in socks though and the socks did not appear to be dirty from the floor. There was a urine oFor. The tv did not work properly. Had to turn it off and on at the tv. The sound was so soft I could not hear it over the fan. The channel control on the remote worked but nothing else. The manager had to turn it off for us. The air control was difficult to keep at an acceptable level of coolness and thus too hot or too cold. The personnel were amiable and helpful. The bathroom behind the door had not been cleaned quite enough but otherwise it appeared to be clean. The sink pooled up and did not drain well. The shower did not drain well but only pooled around the drain. The bathroom needed repair and it made it look unhealthy. Probably not the case but fixing it would be a huge improvement. There were large scratch areas from dogs on the door frame of the bathroom. The doggie area is just needles, dirt, etc and that is ok for this area EXCEPT nobody apparently cleans up after their pet. We walked around and out with our pooch as far as possible so as not to step in anything or accidentally let her step in anything to carry back to the room. Makes you wonder though. I would never stay here again.

We had a late check in and the receptionist was kind and helpful :) my little girl really wanted to swim despite me being exhausted and it being 10:30pm! But the kind lady got us a room close to the pool making life easier for this exhausted mom trying to make the traveling fun for a 4 year old daughter. After long time on the road it is so nice to be greeted with kindness and compassion

My husband and I have stayed here previously so this was our first choice when needing an overnight stay in Mount Shasta. As previously the front desk individual was very pleasant and welcoming upon arrival. The room was large, comfortable and clean. The grounds are nicely kept and enjoyable to enjoy the outdoor space. The price point is excellent. We will definitely stay here again if in the area.