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This hotel is THE BEST! I would even pay a lot more than I do when I stay here. Everything is super clean, the staff is wonderful, the rooms are so nice with amazing beds and amazing tv options! I wish the pool and hot tub were open but I know that is beyond their control. The only little things I could say is the grab and go breakfast could be better and their Market has nothing in it! Oh and I don't know why the computer in the lobby cannot be used. But those are just tiny things and don't really matter because everything else is fantastic!! I recommend this hotel wholeheartedly!

My recent encounter with Barbara Presley at the Holiday Inn Express & Suites Dayton South - I-675 was profoundly disappointing and disheartening. Not only did Barbara exhibit extremely unprofessional behavior during our interaction, but she also subjected me and my 6-year-old daughter to a distressing and unsettling experience. Barbara's conduct included yelling and screaming, which is entirely inappropriate and unwarranted in a customer service role. She also provided misleading information, falsely claiming that my reservation had been canceled by a third party when this was not the case. Moreover, she intentionally canceled my reservation, causing significant inconvenience and distress to my daughter and me. To make matters even worse, Barbara's actions led to an unnecessary involvement of the police. When officers arrived at the hotel, she provided them with false information, leading to other guests speaking up on my behalf, further complicating an already unfortunate situation. The most heart-wrenching part of this ordeal was seeing my 6-year-old daughter witness such distressing behavior. She was left in tears because she couldn't enjoy a simple pleasure like going swimming. It is imperative that the management of the Holiday Inn Express & Suites Dayton South - I-675 address these grave concerns urgently. This kind of unprofessional conduct and disregard for guests' well-being is entirely unacceptable and falls far short of the standards expected in the hospitality industry. Every guest, especially children, deserves to be treated with respect, kindness, and honesty. My experience with Barbara was a painful departure from those principles.

A++++ Pete and his stall are amazing, A friendly smile in the afternoon from his staff, Pete walked around the hotel multiple times a day and when I asked him about that he told me he wanted make sure there are no issues with the outside of the property and it is clean, room did not smell like deodorizer the bathroom was clean, the shower was clean and the best part it did not need any maintenance, I enjoyed the breakfast in the morning, I did not like the waffle maker instead of a one size waffle it makes three little ones which is a little hard to maneuver on the plate and can get messy when using a plastic nife/fork, I would recommend sausage patties and sliced cheese every day as I could’ve put them in between the two little waffles and made a breakfast waffle sausage sandwich, I will be back next year to visit the Wright, Patterson Air Force Base, and the Kil-Kare Drag*****,

there was nothing majorly wrong with my visit. the breakfast was just a muffin and a juice box i wish the breakfast bar was open. the ac in my room was terrible 😫 though and the side door wasnt working so i had to walk all the way around to get to my room that was right next to the door. and the pool was closed 😔 anddddd you only get bars of soap no shampoo or conditioner thankfully walmart has the dollar travel section and its half a mile away

I had an incredibly poor experience with this hotel that I've tried to resolve with both hotel management and Hilton Guest Assistance. Neither has resolved the issue, so I'm hoping by posting this review I can save others the troubles my boyfriend and I faced. In short, this hotel needs an upgrade both in the rooms and, more importantly, the management (Ibrahima, the General Manager, in particular). On a larger scale, Hilton customer service seems to have gone downhill, and even if my points for this stay do get refunded (which they haven't yet), my boyfriend and I don't plan on staying in a Hilton hotel again. I booked this hotel for a birthday weekend trip with my boyfriend, two rooms, two nights. We arrived at 9 PM on a Friday night. When we walked into our rooms, we immediately noticed a strong cigarette smoke smell and extreme wear on the fixtures, furniture, walls, and doors. After about an hour of trying to acclimate to the smell, we asked if we could be moved to different rooms. When we walked into the new rooms, we both noticed a strong chemical scent that immediately started to give me a migraine and extreme wear on the fixtures and furniture. After another hour of trying to acclimate to the smell, we decided to find a new hotel. We asked if our stay could be refunded, including the points I'd used to book one of the rooms. There was no night manager on duty, so the new front-desk clerk said he would need to leave a note for the General Manager to take care of the refund in the morning. My boyfriend and I then spent 45 minutes searching around Dayton looking for a new hotel. The Marriott at the University of Dayton did a great job taking care of us, and unlike the Hampton Inn, they had a night manager on duty at midnight when we checked in. Ibrahima, the General Manager of the Hampton Inn, emailed me on Saturday morning saying a refund had been processed, but mentioned nothing about the points I'd used to book the second room for our stay. I called Hilton Guest Assistance the following Monday to express my frustrations with my stay and ask for a full refund of my points used to book the stay and additional compensation for the inconvenience of having to find a new hotel. They said I would need to follow up with the GM of the hotel directly and opened a case. After several attempts to contact Ibrahima directly, I finally received an email saying the points would be refunded to my account ”shortly.” He did not answer my voicemails and email to discuss the points refund not showing in my account and possible additional compensation to cover the cost difference of the second hotel. I also spoke with Ray at the front desk, who not only wouldn't bring Ibrahima to the phone so I could speak with him, but also informed me that he doubted I would receive any additional compensation for my stay because I hadn't filled out the post-stay survey and, as he put it, ”hadn't given Hilton a chance to make things right.” I finally reached out again to