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Great service

I stayed here with my fiance 8/21-8/23. This was my first hotel stay during the pandemic. Pros: Location is good, about a block from the boardwalk/ocean in a non-busy area and close walk to Tropicana. Room has good Flat screen tv. Overall the room seemed pretty clean. Pillows very comfortable A+. Cons: Towels (mainly hand towels looked and felt very old and were discolored which was not comforting). No breakfast is served right now which was disappointing, but understandable I guess. I had to directly ask about the breakfast not being served vs being told about it at check-in. We were also not given the correct wifi password on key card holder, but later we were able to ask front desk the next day and get correct password. The outside of hotel is not very clean. The bed slightly firm for our taste. The Pepsi machines around property do NOT work but there is a convenience store across the street. Your room neighbors can also make or break your stay as walls are thin. Parking is $10 extra just fyi.

I was SO surprised by the cleanliness and updated decor of the room.Even the smoking room is clean and no odor.Super friendly staff- the electric outlets by the bed arent working, but when I told the front desk, they were so wonderful.We came to AC for a 3 day mini-vacation and decided to spend a little less on hotels so we could budget more for shopping and food. And where ready for a scary dirty smelling room- we even brought our own bedding and cleaning supplies if needed, but the room was spotless, freshly cleaned and they even had the AC on so the room was cool and comfortable right away.Location is perfect-steps away from the boardwalk. Central to the beach and shops. Perfect for dropping off purchases throughout the day. And the king bed is firm but so comfortable. My partner has really bad insomnia, but he slept like a baby. Even being right on the main road, we barely heard any street or pedestrian noise. Is the room perfect? No. There are a few minor cosmetic problems that could be fixed. But, for 60$ a night, right on the beach,I am extremely pleased. I am so glad that I didn't listen to all of the bad reviews because this place is wonderful. And I am already planning to stay here again! I would suggest bringing your own comforter if you like heavy blankets to sleep. And maybe a coffee maker (as there isnt one in our room-which is okay because we dont drink coffee). But honestly, if you want something close to the beach and shopping without breaking the bank, this is a great place.

We stayed at the Chelsea solely based on the Trip Advisor reviews and were very pleased! The room was spacious and surprisingly quiet considering we stayed in the front of the building. But it was a Wednesday night and they do provide earplugs if it gets noisy. My favorite part was enjoying my morning coffee on the porch overlooking the garden. Great coffee - nice and strong! I have 2 suggestions that would have improved my stay - The toiletries weren't that great - the soap came in bars about the size of a quarter -so bring your own. There was no one at the reception desk for the 11am checkout rush (I needed a receipt). We had to call down to the pub and the manager who came up appeared to be inconvenienced by our request.

This is an absolutely gigantic hotel, inside and out. If you do not know how to read a map then this wouldn't be for you. There are 6 floors and many different elevators that do not all lead to the same place. Finding your car or even getting outside takes about 20 mins. Be prepared to walk a lot. It's also extremely packed at all times, and as expected the prices are higher than normal. It is centrally located, on the boardwalk and many things to do. But make sure you add lots of extra time. Also not all staff can give directions either which makes it difficult. Takes a couple days to get acquainted.