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Good service

My overall stay was good the room was clean not smelly temperature was good the bed was amazing sleep great the area seemed to be safe Customer service for me was excellent she was very nice and professional I did get breakfast so have no comment on that went out to eat

This is my second stay at this hotel. Once again I'm very pleased with the service and cleanliness of the lobby and rooms. The room was spacious, and included a sitting area; there's a full length mirror; the bathroom has a feature which most expensive hotels don't even have: a night light so that you don't have to turn on some obnoxious glaring light in the middle of the night! THANK YOU! Also, the bathroom counter is high and has a lot of room for toiletries. Even though it's located right near the freeway, it was quiet. Staff were all very, very nice, from concierge to housekeeping. My only complaints: bathroom needs, and could accommodate, some more towel hooks/racks. Also, would be nice to have a freezer compartment in the fridge. Finally, my personal favorite and an indicator of quality to me: a handheld shower head. I look forward to staying here again.

The staff at the Hampton are pleasant and professional. The second that we walked in, we were greeted with smiles and service upon arrival. The room was very clean and spacious. Each evening, you can hear such silence which allowed us to sleep peacefully throughout the night. The breakfast were fantastic each day! From oatmeal to waffles, eggs, bacon, sausage, including biscuits and gravy, variety of juices, even pastries and more. We left the Hampton as VERY PLEASED CUSTOMERS!! I was able to relax in the quietness as I read books.

I live in Turlock & had to be out of my home for a few days, so I got a room at Motel 6. Staff was friendly & courteous at check-in, but not wearing masks (COVID-19 precautions). There were bugs in the room until I put duct tape along the bottom of the door and sprayed bug spray. Cigarette burn holes in the bed spread, stains on the pillow cases and towels. There was a rotting strawberry on the floor, leading me to wonder if the room had even been cleaned after the previous guests. I couldn't figure out how to work the shower - I only got scalding hot water, no matter how I turned the faucet. No fridge, microwave or coffeemaker. There were always people in the parking lot - standing around talking & smoking, sitting in their cars, sleeping on the grass. The air conditioner worked well and kept the room very cold, the way I like it. I also enjoyed the cat that seems to live on the premises. The ice machine had ice, but only if you know when to go. Free Wi Fi &, a flat screen TV, neither of which I used. It was a place to stay when I had to be out of my home.

The room is large, the bed is comfortable, and the facilities are neat and tidy. Although it is next to the high speed, the sound insulation is very good and the interior is quiet. If there is breakfast, the price is the best in California. Unfortunately, the breakfast stopped, then this should not be booked with the information marked with breakfast on both sides, which is not in the spirit of the contract. But it does not prevent me from giving praise

6:30AM pressure washing my 3rd floor window? Before I start, I'm very easy to please as a customer. I don't complain, don't get mad but this needs to be shared for those who like businesses to be held accountable for horrific service. I checked in and told the staff I was going to be in a very late meeting and asked them for a quiet room with a late check out, as sleep was a priority 4 hours later I was awakened by a crane shuffling equipment outside my window. I turned up the television to try to ignore it. A few minutes later, a pressure washer was pounding on the window next to mine.... 3 floors up. 20 minutes later it started on my windows. When I brought this to the attention of the front desk... They said ” They should have told you last night” I politely asked for a manager and the lady overseeing this conversation spoke up saying ”Bad timing I guess.” I was given a toll free phone number to call to voice my concerns... After being on hold for over 35 minutes I returned to the lobby and was given another managers email, because they don't give her phone number out to anyone... To which I got no reply from... This hotel is clean and in good shape but the management and customer relations is what someone would expect from a roadside motel... Not a hotel of this caliber. Although the original person who checked me in, was kind and helpful... the rest were unprofessional and seemed like they were all in on some cruel joke. It's been over a week now... With no call back, and no email reply. I would not only NOT recommend this hotel.... I would avoid it.