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It was difficult to check in after arriving at the hotel. The manager finally confirmed it, saying that he couldn't find it when I inquired with the confirmation number and my name I reserved. A hotel employee said, ”This happens a lot,” and asked me to make another hotel reservation site in the future. However, when I reached the hotel, they charged me again at the hotel on my card. After asking the people at the front desk, they said that the charge on my card was pending and would disappear overtime. Even so, today I realized that the money was deducted from my card. It is said that the amount approved by the hotel will be refunded in five days, but I am angry because this is the first time.

The room size is large and it has a refrigerator and sink, so it seems suitable for long-term stays. However, I don't know if it was just my room, but the water pressure was weak and the water wasn't very warm. There is also breakfast, but there aren't many options.

It was a little confusing at first because Homewood suites and Hampton inn was listed at the same property. But we are glad that we chose Hampton as it was cheaper but also shared the same amenities. The rate was decent and for the quality. It was a little bit out of the way to get to the city but the bus was accessible and it's supposed to only take about 30 minutes or so to get to the city.

The front desk were helpful and friendly. The location is ok. It’s right off rt 4. A car is a must. The biggest issue is the hotel is a little dated. The rooms were clean but smelled a little musty. The bathroom was also in need of a serious renovation. If the hotel were $30-40 less per night I wouldn’t expect much but when it’s in the triple digits per night I expect a little more.

The hotel is right on Rout 4 West and within walking distance to the famous Korean H Mart and a Korean sauna place with a few restaurants at reasonable prices. Easy to cross the GW Bridge into Manhattan with Lyft or Uber. Shell station nearby offers food and beverage 24 hours. Parking lot is huge. Rooms are sound proof. Breakfast is basic but doable and free flow of beverage 24 hours 7 days. Shower water pressure in my room 230 is low. Heater is a bit noisy but you can shut it down as the room is well insulated.

Overall, the performance of the air conditioning system was subpar, exhibiting significant deficiencies. It appeared evident that the air filter had not undergone any maintenance or replacement in quite some time. Consequently, this oversight led to discomfort during the trip, as my thoughts and nasal passages were affected, causing discomfort and inconvenience.

Too noisy, under the highway overpass, it's very noisy all day long. Not recommended. The road behind is impossible to go up. It looks like you can go through the back on Google Maps, but in fact there is a big drop. After staying for 5 days, I decisively changed hotels.

As a family we chose and booked this hotel because it should have a spa area and a pool. When booking, the question was told only after check-in and full payment that the pool and spa area are not active. But we cannot cancel the booking. The cancellation would be more expensive than the paid sum. 3 nights paid nearly € 1200 and that was without breakfast, although breakfast was included in the booking. In addition, it is very noisy in the hotel because it is on the highway. We even in the seventh floor felt that the cars were driving through the room. Room service was from 25.09- 29.09 only once in the room to clean and switch towels, and the one day before departure. We had towels from the holiday we used. In general, the employees were friendly but not helpful. I can't recommend the hotel with a quiet conscience and especially not if you indicate a pool as a criterion but don't get a pool for the expensive price. I can only hope that the review is visible for everyone.

OK, business trips can live, the environment is general, breakfast is general, there is not much choice for breakfast, the taste is general, the price is good. Suitable for business trips, it is general

Good environment and service