Find the Cheap South Heidelberg Township Hotels

Easy to travel, clean and tidy.

So very disappointing overall. Had stayed here before an it was an amazing stay but this time was different. We were allowed to check in early and the staff could not have been nicer. After getting to our room and putting all of our stuff in we decided to go out for a while. We returned several hours later with our dinner from a local restaurant to sit and watch TV in our room. However, the TV didn't work. We called the front desk and they sent two different people up to try to fix the issue but in the end they were not able. By this time it was late and our dinner was cold and we just wanted to go to sleep. They did offer to move us but we declined as we were all settled in with our bags, tired from a long day on the road, and just plain frustrated. Then during the night the bathroom door would catch on the floor when you tried to close it making a loud noise each time. It appeared the floor was warped making it difficult for the door bottom to pass over. That morning while showering we discovered the body wash was empty in the shower. All of this comes down to attention to detail which was seriously lacking during this visit. We reported all of this to the front desk when we check out but no offers of adjustment to the bill was made. This despite a big sign next to the desk promising to ”Make it right or we'll cover your night.” They did not.

HIDDEN CHARGE ALERT! Despite this hotel has a very large parking lot like any other midlevel where you would expect parking to be included in the price of the room. This hotel, though, will charge you $3 per day for parking. THERE ARE NO SIGNS IN THE LOT INDICATING THAT THIS IS PAID PARKING, NOR ARE THERE ANY SIGNS IN THE LOBBY. This is a DECEPTIVE practice and they will not tell you about this charge unless you ask. I noticed this in a review and asked about it up front. which is when we were told that yes, they do charge for parking. Please don't take this charge out on the staff, obviously this is a decision from management who doesn't care about being deceptive to their customers, and the front desk staff was very helpful when we inquired about it. Having said that, let's start with the good: All interactions with the front desk staff was professional and courteous. They were polite and responsive and resolved any of the concerns we had. Our room was clean and had a large bathroom with a large walk-in shower. And other than the despicable parking issue, there wasn't any serious red flags. However, this hotel does not live up to the expectations I had of a Marriott property. First, our room (king bed) was unusually small for a mid-level brand, I've stayed in economy hotels which were much more spacious. The window had multiple fingerprints on it and there were places that the wallpaper would have benefited from being wiped down. Aesthetically, wallpaper was misaligned. Again, none of these are deal-breakers, but it felt like the owner/builder was more interested in cutting corners than providing a great customer experience. Our bed wasn't comfortable, but this is contingent on personal preferences. It wasn't old, worn or damaged, it just wasn't comfortable to us. A few more pillows would also be nice. The swimming pool wasn't unusable but it was visually obvious that it was in need of a good cleaning and general maintenance. The pool appeared to lack circulation and the floor of the pool was discolored. Probably was still safe, but chemical treatment is only part of the answer. Breakfast was mediocre at best. The cereal dispensers contained cereals that were different than the labeled product. Coffee (from airpot dispenser) tasted stale and old. And they close breakfast at 9:30 on a weekend. In better hotels, when they are preparing to close breakfast the host/hostess comes around to let everyone know. Not here. 9:28 and they were already taking stuff down. Would have loved the opportunity to grab a waffle (when I made my first trip, there were lots of people in line), but by 9:30 the irons were turned off and the mix was closed up. Aside from the parking issue, I would have given this hotel a strong ”3” rating. But when you add that to everything else, it is clear that this hotel has earned a lower rating. It saddens me to rate a Marriott property less than a 4, but the hotel earned the rating which I pro

Wow...I was blown away when I read the other reviews posted on this site. Our experience was much different from those folks, who for one reason or another, did not enjoy their stay. We stayed here for two nights while visiting an area we moved from ten years ago. We have travelled the world and very few hotels compare to the level of comfort here. This Marriott was well planned and provides all the comforts of home. The room was awesome, very clean and comfortable. The staff were very friendly and accommodating.