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It is located at the end of River Street, but it is the newest hotel in Savannah, very clean and comfortable. There is a cafe and a rooftop bar in the hotel, so there are no shops right near the hotel, but it was not inconvenient. The only downside is that there is no parking, so you have to pay for nearby public or street parking!

(While I'm giving the property Hilton Garden Inn Savannah management a ZERO rating, the Hilton Executive Office deserves the top rating for its responsiveness and quality of communication). I've spent one night at the Hilton Garden Inn Savannah Midtown on July 9th-10th. I stayed with my parents (in their 70s) in the same room. While the state of the property is sub-standard given the brand name and the room rate, I'm not gonna comment on that. When I got home from the trip, in addition to the $216 charge that I was expecting, I noticed another $267.50 charge. Thinking that there must be a mistake, I called the hotel the same day to inquire about it, to be told that the charge is for ”smoking in the room”. Knowing that no one in our group smokes, I asked for clarifications for something that at best was a mistake on the part of the property. The hotel operator told me that I need to speak to the manager, Joshua Matthews. On July 13th and July 14th, 2022, I called the hotel for a total of 6 times and left 3 messages to the manager Joshua Matthews, indicating the reason and details of my problem and my phone number where I can be reached. To this day, I have not heard back from the hotel. I escalated the issue with the Hilton Executive Office, that called me within 24 hours and clarified the issue, promising me to reimburse the smoking charge. To be clear, the refund will come from the Executive Office, because apparently the property at Garden Inn Savannah Midtown continued to refuse to refund me the smoking charge. So I am going to get my money back, but I find disturbing that an entity that has your credit card information can just charge you random fees and refuse to even talk to you afterwards. While at first I was inclined to think that this may have been an honest mistake, I am more convinced now that it was deliberate, so if you chose to stay here I'd advise 1. to pay with a credit card, 2. to get the room inspected at checkout and 3. to keep an eye on your credit card statement.

Wow, how to begin. The hotel and rooms are quite beautiful and the never ending view along the river with the almost constant movement of gigantic ships, is mesmerized. The location is also perfect with enough restaurants and shops within close proximity that you can find plenty to keep occupied even on the occasional rainy day. Now, with all that said, a caveat to any travelers wanting any semblance of rest. The second floor rooms are pure nightmare. There appears to be some sort of a supply room on that floor. The staff likes to use it for rather loud gossip and partying and when not in use by the staff, there apparently is a bowling league practice in there! The noise from tables and chairs and dishes being moved around at times even late into the night is just aggregating! The walls offer absolutely NO help in reducing the racket. Would we return to River Street Inn again? YES! As a matter of fact, we can't wait to return but, only if we would be guaranteed a room on the 4th or 5th floor!

Perfect spot to rest your head after spending the day in the historic district- it’s quiet, clean and beautiful. A quick walk to the riverfront and a fantastic view of the ships coming through on the river.

Facilities: very complete Hygiene: Hygiene nice environment The hotel by the Savannah River should be the best local hotel among the regular hotels. The only dissatisfaction is that the management is a bit messy. We have been deducting our credit card at random, and the fee has never been clarified. Through the unremitting communication of the Ctrip housekeeper, it is finally confirmed that the overcharge has been charged. I have not received a refund yet. I hope everything goes well.

Love this hotel directly on River St with easy access to food, shops, and river. Have stayed here all 3 trips to Savannah and will continue when we come again. The customer service is great beginning with the valet and this carries all the way through to housekeeping. Love it. See you again soon

From the moment we walked in the door, we felt welcome. Sean went out of his way to find us an upgraded room based on my Titanium status with Marriott. We loved our corner suite! Alejandra immediately gave us water bottles and offered us cookies. The hotel is in a perfect location (walking distance everywhere). Alex and Alejandra at the front desk were extremely helpful and we became BFFs quickly. The only negative to our stay was that it was too short. We will most definitely return!!!

Just came back from 5 nights stay. Loved loved it! Shout out to Aby and Theresa at the front desk. So professional, helpful and fun! Loved seeing their Chic fun eye glasses every day! Aby upgraded us to High floor River front, what a great view, watched the vessels, ferries and Savanna Queen pass by every day! Mark the concierge very nice and helpful, booked hop/off bus tour w him. Location is the best! Walk to shops, restaurants, river, historical sites in just minutes. Right next to The Pink house ( great food btw). Other hotels claim they are in best location, but we found they were closer to highway overpasses and we were so glad we picked the HI express !! Used the Roof top Pool and jacuzzi every day! Hotel Bar hours not open during our stay. Bkfst standard continental, but convenient to start the day and save our $ for lunches or dinners! Beds comfortable. Great WiFi and hot water! Rooms spacious. Has a room safe. Highly recommend and Will def return on our next trip!