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A room with a lovely view. Quite a walking distance to restaurants and everything but average hotel restaurant for late dinner. Very spacious room and toilet or breakfast. They have to send serviceman twice to fix the heat/room control. Sliding door to balcony was heavy to open and close. The deal was average I would say.

We came in as a late check in and the night person Eric was amazing! Make sure to give him a pat on the back or an Amazon gift card lol he was awesome he definitely helped my family out with a smooth check in. Thank you Eric! Oh also everyone at this location was very nice. It was clean bed was comfy and breakfast was tasty and the pool was warm at night.

For the money this was a great stay. The Front Desk Service was awesome, the room was clean. The pool was great and not busy at all. The maintenance guy was always working to keep everything nice. We really enjoyed our stay here. Have recommended to others. A HUGE little improvement would be to get some command strip hangers for towels, or just install hooks. We also did wonder why the shuttle guys would not pick up right at the resort, that is not the hotels fault, but we did get pretty wet in the rain waiting on the corner.

The lady at the front desk when we arrived was so sweet and welcoming. We had an issue with our rooms air conditioner and she made a room change possible even though they were sold out. It took her all off five mins to solve the problem for us. She was fantastic what great customer service !

Located in the Lido Bay of Sarasota, the hotel is close to the island's shopping and leisure area and has a beautiful environment. It is about 10 minutes drive from downtown. The hotel has a private beach, because there is red algae pollution during this time, there is no sea. Before the stay, the hotel will remind you to confirm whether you want to stay. The room has a large fridge and simple kitchenware, a microwave and a dishwasher, perfect for cooking.

I booked the hotel for one night, no breakfast included because I wanted to have breakfast with some friends at a restaurant nearby the next morning. The difference between breakfast included or not was 20 dollars. On my way there I realized they had added what I thought was the breakfast fee on my debit card to the total pending transaction. During check in they told me that Breakfast was Included and showed me the menu and times, so I didn't have any reason to doubt that the extra 20 dollars they had charged me was the breakfast fee. I didn't wanna make a big deal about it so I didn't say anything and just called my friends and we arranged to meet at dinner instead. Next morning when I was ready to have breakfast they told me that they made a mistake and breakfast was not included and when I told them about the extra charge on my debit card they explained to me that the extra 20 dollars was for incidental charges in case if I decided to use other amenities or services and not for breakfast. What a coincidence that the breakfast fee was the same amount as the incidental charges. They did remove the extra 20 dollars during check out but I ended up having a very mediocre super expensive breakfast there because it was already too late to call my friends and change plans again. Instead of 20 dollars I had to pay almost 50 for breakfast at a place that I didn't plan to have breakfast in the first place and they tricked me to do so.

Kathleen was very nice, attentive and very helpful. I looked forward to seeing her every morning at breakfast. She wasn't afraid to talk to people and help people at breakfast. Everyone just stood around, didn't help or even talk to you. You could tell that Kathleen loved her job and what she does. The front desk staff was amazing (Maria). Thank you to all the staff who made our 7 day vacation amazing!! My husband and I will definitely return. I forgot to mention the availability to ride the bikes was a pleasant experience and all the shops, mall and stores was in walking distance.

Amazing innovative hotel. From the moment you walk in your senses are filled with delight. From the gorgeous scent in the lobby to the visually beautiful art displayed everywhere, its a dream. The staff here was lovely from the front desk to the pool bar staff to the restaurant downstairs... impeccable! We had an amazing driver named Jim that shuttled us wherever we wanted to go and had really good suggestions and knowledge of the area. This hotel is a definite must when in town even if you're just popping in to see the art or have a drink.

Very impressed with the cleanliness, excellent breakfast with lots of variety. The rooms are very comfortable and clean. Hotel staff very friendly. Housekeeping services does an excellent job. They went into the rooms when we weren’t there, did our beds and changed the towels. I highly recommend this hotel.