Nice clean, spacious updated place, friendly staff. Good shuttle service to airport. Don’t count on eating there. Breakfast is not free and other foods in food area are scarce and almost non-existent. Take scissors if you want to open any packages. This place is for techies only. There are NO written materials in rooms to help guide you on what services are available. There are some restaurants in walking distance but you’re on your own to find them In the old days rooms were cleaned every day unless you tell them not to. I guess it’s the opposite now. I asked a young woman from the hotel’s cleaning staff what the procedure was on that and she said she didn’t know because she was new. I would stay there again because the room was nice, but next time I’ll be better prepared. I would make reservations directly with the hotel because Expedia probably overcharges.
The girls at the front desk are very talkative and friendly. The downside is that the sofa bed is very uncomfortable. On the day of check-in, I was catching up with the room next to the party, and it was a big night! ! !
Even during COVID-19 -- Marriott Residence Inn was a great stay! I always prefer to stay at Marriott Residence Inn when I travel -- because these rooms are ”mini condos” with bed, kitchen, living room, and laundromat. This stay was different -- I just wanted to have some quiet time from family during COVID-19. I'm on Weight Watchers -- so being able to bring + cook my own food worked for me when I didn't go out to eat. I was fortunate to get a room on the end -- so it was quiet which I liked. Usually this hotel room has plates, pots, pans, utensils -- all that you need in a kitchen -- but it was all taken out. I was glad to use my own plates, pans + utensils. Better safe. If I needed anything - hotel staff was just a phone call away. The hardest part was parking -- it was packed because we couldn't go anywhere during COVID-19 shutdown, even beaches were closed.
Fortunately this hotel is remedying some of its issues--an awkwardly laid out first floor and a pretty average buffet-style breakfast. In its favor is its great downtown location, spotlessly clean facilities and excellent bedding. My TV had tons of channels and worked very well. I enjoyed the Crabtree & Evelyn toiletries and my room was quiet and comfortable. Staff went out of their way to assist however possible. Yes, the homeless are on the streets, but I was never approached or made to feel uncomfortable or unsafe. I walked everywhere and enjoyed great area restaurants. I would definitely stay here again.
Super 8 by Wyndham San Jose Airport provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the motel's convenient on-site parking facilities. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire motel. Throughout the day and night, guests can enjoy light refreshments with the motel offering vending machines.
Soundproofing is very bad, very noisy at night 1. The sound of the air conditioner is very noisy, and I can hear the sound of the host next door. 2. If you close the door, there is no light hand, you can hear it here and you will be woken up at night.
I’ve been coming to the San Jose Hilton for years. The breakfast is top quality and generous portions. The serve is second to none. Horacio gives the best serve and after the second time dining he remembered me. He also remembers what I like and always goes above and beyond. Horacio Is on of the reasons I only have breakfast here. Is awesome
I stayed at the same hotel for the second time three years after the epidemic, but the name was changed and the service was even better. In the heart of San Jose, next to the University of San Jose. Breakfast was very good.
With a stay at Hayes Mansion, San Jose - Curio Collection by Hilton in San Jose (South San Jose), you'll be within a 15-minute drive of San Jose Convention Center and SAP Center at San Jose. This 4-star hotel is 5.5 mi (8.9 km) from San Jose State University and 10.7 mi (17.3 km) from Winchester Mystery House.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the Palm & Ember, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has facilities measuring 33000 square feet (3066 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Signia by Hilton San Jose is centrally located in San Jose, a 3-minute walk from Plaza de Cesar Chavez and 6 minutes by foot from San Jose Convention Center. This 4-star hotel is 0.8 mi (1.2 km) from San Jose State University and 0.9 mi (1.4 km) from SAP Center at San Jose.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Satisfy your appetite with Japanese cuisine at AJI Bar & Robata, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Jose? This hotel has facilities measuring 65000 square feet (6039 square meters), including conference space.
Make yourself at home in one of the 805 guestrooms featuring espresso makers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
With a stay at Aloft San Jose Cupertino in San Jose (West San Jose), you'll be within a 5-minute drive of Winchester Mystery House and Santana Row Shopping Center. This hotel is 4.3 mi (7 km) from Santa Clara University and 4.4 mi (7 km) from Apple Campus.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Aloft San Jose Cupertino.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in San Jose? This hotel has 1120 square feet (104 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 80 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
With a stay at The Westin San Jose, you'll be centrally located in San Jose, steps from San Jose Convention Center and within a 5-minute drive of SAP Center at San Jose. This 4-star hotel is 9 mi (14.5 km) from Levi's Stadium and 0.5 mi (0.9 km) from San Jose State University.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional amenities at this hotel include a ballroom and a vending machine.
Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has facilities measuring 8849 square feet (822 square meters), including conference space. Limited parking is available onsite.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
With a stay at Hilton San Jose, you'll be centrally located in San Jose, steps from San Jose Center for the Performing Arts and within a 5-minute walk of San Jose Convention Center. This 4-star hotel is 0.3 mi (0.5 km) from Adobe Corporate Headquarters and 0.3 mi (0.5 km) from San Jose Civic Auditorium.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 353 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
With a stay at San Jose Marriott, you'll be centrally located in San Jose, steps from San Jose Convention Center and within a 5-minute drive of SAP Center at San Jose. This 4-star hotel is 8.9 mi (14.4 km) from Levi's Stadium and 0.5 mi (0.8 km) from San Jose State University.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Mediterranean cuisine at Costal Manor, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has facilities measuring 9075 square feet (843 square meters), including conference space.
Make yourself at home in one of the 513 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
A stay at Four Points by Sheraton San Jose Downtown places you in the heart of San Jose, just a 4-minute walk from San Jose Convention Center and within a 5-minute drive of SAP Center at San Jose. This hotel is 8.9 mi (14.3 km) from Levi's Stadium and 0.9 mi (1.4 km) from San Jose State University.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, a television in a common area, and a vending machine.
At Four Points by Sheraton San Jose Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 86 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Experience the stylishness and convenience of the most modern Courtyard by Marriott hotel in Silicon Valley. Our hotel in San Jose, CA, is just minutes from the major high-tech companies of San Jose, Santa Clara, Milpitas, Fremont, Sunnyvale, and surrounding cities. Easy access to San Jose Airport, major freeways, dining, and close to attractions such as Great Mall, Great America, and Levi's Stadium. Enjoy our complimentary Wi-Fi throughout the hotel, wake up to Starbucks and fresh meals in our Bistro, relax in our pool and whirlpool, workout at our fitness center and slip into the luxury of spacious guest rooms. Meeting planners appreciate our 3650 square feet of modern event space with full capabilities for all your technical needs.
Part of the America Center complex, our newly renovated hotel in San Jose, California, is a hip, lively hotel for the next-generation traveler. Breeze into one of our stylish, tech-forward rooms, enhanced by over-sized spa showers, ultra-comfortable beds and innovative amenities. Find your inspiration with our great location near Levis Stadium, San Francisco Bay Trail and Fortune 500 companies in Silicon Valley. Thrill your palate with delectable grab and go bites from our convenient gourmet pantry. Create and innovate in more than 3,800 square feet of flexible and dynamic indoor and outdoor meeting space at our San Jose, CA, hotel. After an invigorating day of business or exploration, socialize over creative cocktails, live music and special events at our vibrant cocktail bar. Ideally located near two large convention centers, just minutes from San Jose International Airport, our pet friendly Aloft Santa Clara is a chic, energetic hotel amid the very best of Silicon Valley.
Located in San Jose, Holiday Inn San Jose - Silicon Valley, an IHG Hotel is in the business district, within a 5-minute drive of PayPal Park and SAP Center at San Jose. This hotel is 2.5 mi (4 km) from The Tech Interactive and 3.2 mi (5.1 km) from San Jose Convention Center.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a ballroom.
Enjoy a satisfying meal at Santa Cruz Restaurant serving guests of Holiday Inn San Jose - Silicon Valley, an IHG Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has facilities measuring 12868 square feet (1195 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
Stay in one of 354 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
When you stay at DoubleTree by Hilton San Jose in San Jose, you'll be in the business district, within a 10-minute drive of SAP Center at San Jose and San Jose Convention Center. This 4-star hotel is 6.2 mi (10 km) from Levi's Stadium and 4.5 mi (7.3 km) from San Jose State University.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has facilities measuring 48000 square feet (4459 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
Make yourself at home in one of the 505 guestrooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
With a stay at Hayes Mansion, San Jose - Curio Collection by Hilton in San Jose (South San Jose), you'll be within a 15-minute drive of San Jose Convention Center and SAP Center at San Jose. This 4-star hotel is 5.5 mi (8.9 km) from San Jose State University and 10.7 mi (17.3 km) from Winchester Mystery House.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the Palm & Ember, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has facilities measuring 33000 square feet (3066 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Signia by Hilton San Jose is centrally located in San Jose, a 3-minute walk from Plaza de Cesar Chavez and 6 minutes by foot from San Jose Convention Center. This 4-star hotel is 0.8 mi (1.2 km) from San Jose State University and 0.9 mi (1.4 km) from SAP Center at San Jose.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Satisfy your appetite with Japanese cuisine at AJI Bar & Robata, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Jose? This hotel has facilities measuring 65000 square feet (6039 square meters), including conference space.
Make yourself at home in one of the 805 guestrooms featuring espresso makers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
With a stay at Aloft San Jose Cupertino in San Jose (West San Jose), you'll be within a 5-minute drive of Winchester Mystery House and Santana Row Shopping Center. This hotel is 4.3 mi (7 km) from Santa Clara University and 4.4 mi (7 km) from Apple Campus.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Aloft San Jose Cupertino.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in San Jose? This hotel has 1120 square feet (104 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 80 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
With a stay at Hilton San Jose, you'll be centrally located in San Jose, steps from San Jose Center for the Performing Arts and within a 5-minute walk of San Jose Convention Center. This 4-star hotel is 0.3 mi (0.5 km) from Adobe Corporate Headquarters and 0.3 mi (0.5 km) from San Jose Civic Auditorium.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 353 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
With a stay at The Westin San Jose, you'll be centrally located in San Jose, steps from San Jose Convention Center and within a 5-minute drive of SAP Center at San Jose. This 4-star hotel is 9 mi (14.5 km) from Levi's Stadium and 0.5 mi (0.9 km) from San Jose State University.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and wedding services. Additional amenities at this hotel include a ballroom and a vending machine.
Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has facilities measuring 8849 square feet (822 square meters), including conference space. Limited parking is available onsite.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
With a stay at San Jose Marriott, you'll be centrally located in San Jose, steps from San Jose Convention Center and within a 5-minute drive of SAP Center at San Jose. This 4-star hotel is 8.9 mi (14.4 km) from Levi's Stadium and 0.5 mi (0.8 km) from San Jose State University.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Mediterranean cuisine at Costal Manor, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Jose? This hotel has facilities measuring 9075 square feet (843 square meters), including conference space.
Make yourself at home in one of the 513 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
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4.0/5
Very Good109 review
Price per night from: NZD 412
San Jose hotels near tourist attractions
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4.5/5
Excellent
GGuest UserThis hotel is a hidden gem in walking distance of the city center and the convention center. Currently, parking is free there, so that alone is a reason to go there instead of the usual chains.
The person who runs this place is doing it with utmost dedication and love for the property and the guests. Everything is in top condition, the room is clean and provides everything needed for a business trip. I would give the facilities 5/5 if the towels would be of a slightly softer quality.
GGuest UserWe stayed here for 25 days. Very nice extended stay hotel. Everything was clean. Internet was decent. All of the staff was OUTSTANDING... always friendly and helpful. Coffee was good and always available. Linens and towels were clean and of good quality. Breakfast was prepacked which we assume was do to COVID and it was good. Seems to be a very safe area directly across from Lucky's California grocery store which was clean and had good fresh vegetables. We loved our stay there.
GGuest UserThis was the ideal location for us to stay to go and see a Sharks game. It also came with a car park. This is a pretty traditional motel, for a reasonable price. The lady on reception was very helpful and let me leave my car parked the next day for the game even though we were only staying one night, which was very helpful. Clean and tidy room. We were at the very front of the motel which for me was not an issue, but my friend is quite a light sleeper and he found it very noisy, the road is pretty busy and the motel is at a junction, so it would be best to request a room at the back if noise may trouble you. I would return here if I see any more Ice Hockey games.
XXUESONGVery close to the expressway exit, a separate small intersection, parking is very convenient and free, very rare around San Francisco. There are large shopping malls a few miles away, eating is also very convenient, the room is very clean, the service is good, the breakfast is very good, the price is super high.
GGuest UserA lot more than what meets the eye when you first pull in! Rooms were very spacious, breakfast was ok except they didn't have the waffle machine working that was sitting on there on the counter, which was kind of big bummer. They also have a full bar but it was closed for whatever reason and not stocked at all. The breakfast and bar were the main reasons we booked this hotel too.
Oh and one last thing, someone at the front desk apparently ”accidentally” set off the FIRE ALARM in the entire hotel. At about 1:30AM the fire alarm sirens started blaring. I didn't smell smoke and didn't see or hear any panic when I went outside. I came out of our room and looked down the hallways and there was NO ONE to be found... Searched around (all while deafening sirens are blaring right outside our door) at 1AM and all of a sudden, after about 5 or so minutes of frantically trying to find a fire or anything, the sirens stopped. Extremely confused and also a bit irritated at 2am, we called the front desk after not hearing anything from anyone about if we were in danger or not. They answered finally and we told them that the fire alarm had been going off... The front desk person said ”Yes, we know, we took care of it.” Like it's a normal occurrence and we should've known I guess... So, confused again, we asked ”Sooo, was it just an accident?” And all they replied with was ”Yes.” Without so much as an apology. And that was that
So, be prepared, if staying here, that might happen! Just forewarning. 🤷
GGuest UserAlways there to help. Very good customer service and also the cleanliness was immaculate. Definitely would recommend to anyone looking for a decent clean hotel. They were very detailed with the towels so nice.
GGuest UserOk so first of all the only reason i booked here was because of the good reviews but now i feel like those reviews are fake. I give it two stars because overall it was clean the bed was made there was toilet paper. But the door had a footprint like it was kicked when we already got there. The restroom door was broken like shown in the pic. This place is so sketchy full of wierdos. It was 1am and the ppl below me wouldnt let me sleep with their loud yelling and music. Around 3am a crazy guy started to kick the window of the next door room yelling and fighting to open up. I was so scared i am never staying here again. The bed got me super itchy all over my body i think there was bed bugs idk . The shower wouldnt stay on hot it kept getting cold. The tiles were falling apart and the bathtup was squicky i felt like i was gonna break it. I feel like this hotel is really old and falling apart but they try to cover it up. A guy was just looking at me biting his lip and blowing me kisses this place is surrounded by creepy guys.
MMarceloG658When we arrived (in a TRIP from LA) we asked to use the restroom. They do not have a restroom to be used. You have to use your room restroom. The checkin process took 90 minutes (yes: 90 minutes). The person has no training on how to use the computer. She did not organized a line for the checkin. People arrived and she just bypass those that were waiting for the checkin earlier. After 90 minutes she gave us a room upstairs saying that there were no rooms available on the ground floor. After carrying all the baggage (4 people - including to children) upstairs, we entered the room and there was a strong smell of cigaret smoking (the hotel says it's smoking free). We came back to the checkin and, after 20' more minutes she gave us a room on the ground floor. We entered the room and SAME PROBLEM. Strong cigaret smoke smelling. We were just too tired to go to another hotel and we decided to spend the night at this location. Turned the heat on and a smell of wired/plastic burn started. Tuner heat despite the cold weather. The carpet was dirty and the sheets smells cigaret. In the middle of the night a car alarm started buzzing in front our our room. What a nightmare. They offer ”breakfast” however the breakfast is served in the checkin room. No tables, no chairs, only a 2 seats sofa. What a nightmare. Thanks god I spent only one night at this place. Terrible and very expensive. DO NOT RECOMMEND.
EE3108MMjonathanhJesus was very helpful and definitely fulfilled all my needs and made my time here very comfortable. I stay here often and I’ve never had a problem. The rooms are always clean and whenever I need anything from any of the workers here they get right on it and take care of the situation. I stayed at many hotels in San Jose and this is the one I feel most comfortable and it’s definitely because of the employees and how nice they make the hotel
883lukejThe only word I could use to describe my stay at the extended stay Edenvale North is ensurance. No matter how long and hard the day was what obstacle you had to go through you always were insured that you had a place to come home and rest safely that's how I felt it here at the Extended Stay I was insured by the place to be safe with the help of kind staff and workers helping me get through each day that I stayed I can't thank them enough and highly recommend that if you need a place to be or stay when you're in South San Jose especially around the covid era the Extended Stay North always had my back very professional clean healthy environment to fall back at the end of the day five star rating awesome hospitality friendly environment I can't thank you enough for your help I highly recommend this hotel to anybody I need of a place to stay