Find the Cheap Saint Ann Hotels

We arrived on a Wednesday night, after reserving a “balcony” room with two double beds. Our party included two adults and two children (as confirmed via our online booking). Upon arrival our room had only three sets of towels. Upon contacting the front desk, we were told that we could come down to pick up additional, as they didn’t have staff to deliver. We DID notice a housekeeper cleaning “front of house” areas, but evidently delivering items to guest rooms wasn’t part of her job description. Our room did NOT have a balcony. It wasn’t of major importance to us, however, we DID pay more (per room night) for this feature. When it was brought it to the attention of the front desk (“manager” Alicia or Amanda?), she kindly adjusted our rate. However, when checking out on Sunday, we found that while 3 nights were “adjusted” appropriately, our Thursday night rate was actually increased $20. This was above and beyond our quoted balcony room rate. (We were in a standard room for the duration of our stay.) This concern was brought to the attention of the front desk clerk working on Sunday morning. She explained that her “manager” wouldn’t be in until mid-afternoon, and she had no “access” or rights to adjust room rates. We find this unacceptable- not having a Manager on Duty “on site”, who can handle guest problems during a Sunday morning (mass) checkout. The clerk we spoke to did not apologize, and seemed indifferent to our concern. Also observed in the lobby was (what appeared to be) a non-hotel guest “transient” sitting on the couch and “tweaking” (rocking, talking to self, urinated on carpeted floor). The person asked us for money, and hotel staff appeared to allow this person’s presence in their lobby setting (rather than encouraging her to “move along”. Is this common practice? The hotel decor is beautiful, and the landscaping well-kept (sprinkler system was working throughout out stay). Parking lot was to be resurfaced. Our key cards didn’t work on several occasions, thus causing us to return from 7th Floor to front desk for reprogramming. Lastly, the majority of the sandwiches, salads, and wraps in the sellf-serve cafe area had reached their expiration dates. But, the breakfast buffet offered within the lower level dining area exceeded our expectations. This property has much potential. However, management and staff will have to pay better attention to detail if they hope to advance to the next level!

FIRST RATE ALL THE WAY!!!!! Super easy and fast check -in. room was spacious, very clean and well maintained. Very quiet even though it is kind of close to the airport. Sleep In St Louis will be my first choice when traveling to the St. Louis area!!!!

Cost-effective, but only for one night

Incredible

One of the best hotels I stayed in the front desk people were awesome and the General Manager and Jordan was on point with everything. Room was clean stocked with plenty of towels. Conveniently located by a lot of food places. Chantel was amazing as a front desk clerk she explained everything so well check ins and outs, time for breakfast and so forth. I would definitely recommend this place.

Breakfast is available, this is the most cost-effective hotel I have stayed in in the United States for two weeks, but the hotel is not very big, but it is also very warm. There is a shuttle bus at the airport exit 18, which can be reached directly to the hotel in a few minutes. The beds in the United States are large enough to sleep in a family of three. The parking lot seems to be free.

This was a last minute pick and emergency and my finances were low. They took me in last minute and check in was easy and they were very nice and my room was clean and the bed was pretty comfortable to my surprise. I will definitely stay there again. Thank you all for the friendly service. I hope to see you all again in the near future. I come to the city alot. And this will be my next pick.

My husband and I spent the night here before a very early (5:30 am) flight the following morning. We are so glad that we did as we received a light coating of ice that night which would have made the trip from our house very treacherous. We found the room to be clean and spacious. Even though it was only a mile from the airport, it was very quiet. My grandson came in with me and the front desk offered him a candy bar which made him happy. I also swam in the heated pool which was at very comfortable temperature. The free shuttle runs 24 hours a day and we were able to get on the 4 am shuttle. All in all, we enjoyed our stay and would not hesitate to stay here again!

The album is suitable, the price is not expensive, there is that shuttle bus, very convenient, just opposite the airport. The room is big enough, spacious enough, the service is very good, the only bad thing is that there is no food around.