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Location is great! Service at pool bar is slow! Spa is good and clean!

While researching hotels, I visited this property a month before my arrival to make sure the accommodation would work for my purposes. At that time, I was shown a specific layout for the 1 bedroom queen beds configuration. The front desk attendant specified the description of the room that I should book when I made the reservation. I made the reservation based on their information and the room I was shown. A month later when I check in, I am given a room half the size of the one I was shown. I tell the front desk that it was not what I was told and I am unhappy with the room and I need the bigger room. The gas let me and told me that they had already given me the biggest room they had. I'm not kidding when it was literally half the size of the one I previewed. I walked the front desk attendance to the door of the room I was shown and was assured that those rooms are the same size and they couldn't be shown to me at that time because they were occupied. I had to cancel most of the event I had planned due to lack of space and lost revenue I would have earned giving a workshop to paying pupils. Complete bait and switch. Avoid this property.

The hotel is very clean and the breakfast is very good. I am staying at this hotel for the third time. The service is very good. There is a heated swimming pool. It is very close to the shopping center. It is more than 10 minutes drive from the beach. Very convenient hotel.

Stayed here for a little over a week. Clean rooms, friendly staff. Nice pool area. Location is kind of away from a lot of things but there's some nearby Latin Shops and a great breakfast place right next door. The room stayed clean and well stocked. Very quiet laid back area for reasonable prices. Pets are welcome and they even have what used to be a Dog park in the back behind the building next to an old tennis court. They are renovating right now as well. Breakfast in the front office was pretty basic...cereal coffee...fruit...danishes and yogurt. I recommend this place...new management is doing a great job. 🤗😁

The air conditioner sounds a bit loud and the parking is very convenient.

The room was very good. It is a really good hotel in this price range in the United States. You can see that they pay great attention to details when cleaning. I have stayed in new hotels of the same level and price in Orlando before, but the management and hygiene were much worse. This suite has two TVs and a kitchen. It is mainly clean. I searched for bed bug reports and eliminated many hotels before choosing this one. I did not hear the sound of the highway next to me, which may be due to the location of the room