Best park and stay for sure! Queen beds (most in the area have double beds). Comfortable, shuttle that came every 15 minutes (I would say even more often but possibly because it was Spring Break week). Accommodating with a rollaway bed. Great restaurant/bar and my son left his running watch and it was turned in my cleaning staff so we got that back easily. I've stayed at so many park and stays in Chicago and this is my go to now.
The hotel is a bit dated though.
It is spacious and generous.
The heater worked well, so we had a good time.
The location is about that, the price is reasonable, and I'm staying comfortably.
Very Good
106 reviews
4.0/5
Price from
NZD 176
per night
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Stayed with my wife in Chicago on my way to visit family. Room was ready, clean, and perfect for us upon arrival. Definitely appreciate the helpfulness on the front desk staff and manager Kyle Cho on our most recent stay!
The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.
On our way to Scotland in late May, we got detained for two nights due to airline and flight issues. Our first night, we were desperate to find a bed (any bed) very late. I t was adequate and but I heard traffic noise all night. The second day, after finding our luggage at O'Hare, we moved to this LOVELY and QUIET hotel in this great area of Rosemont, tucked away but close to O'Hare. Compared to our first night, this was absolutely heaven. We found the service to be amazing. And, for a fine Italian meal, we walked over to Carlucci's for both lunch and dinner.
Hotels near the airport. There is a parking space at the door. 5 minutes drive from the airport. There is a fashion mall opposite, which can be reached in 15 minutes on foot, or 3-5 minutes by car.
The room is relatively spacious, the bed is very large, the quilt is very comfortable, the sound insulation is super good, and I sleep until 8 o'clock in the morning.
The hotel has a free shuttle bus to the airport, which departs every 30 minutes. The driver is very kind and will help with luggage. Remember to tip.
The front desk staff was average and not welcoming. No breakfast
The room is large,
Booked suite,
The structure and design are very reasonable,
The space is well used,
There is a kitchen where you can cook something to eat.
300 meters next to the target,
And panda express.
This was only an overnight stay to connect us onto our next flight. The hotel is quite dated, old, we were surprised. The hotel wasn’t cheap in cost; but it felt like we were staying in an old motel. I tried to convince myself, “it’s only one night”. We waited over an hour for the shuttle bus to take us to this hotel, less than a 10 minute ride. It was very tiresome and frustrating. The bus is a shared bus with The Marriott hotel. So the front of the bus is labeled Marriott and the side of the bus says Hilton. So we could have missed it by only reading the front of the bus. All in all, I wouldnt recommend this hotel. The shuttle was unreliable. Unlike other Hilton hotels, this hotel did not have a 24 hour free-flow coffee table.
In my last three stays in this hotel, I have seen nothing but unprofessionalism and even harassment. I have stayed in this hotel many, many times in the past. In recent years, this place has become like a truck-stop. Let me first give you a brief summary of the recent owner’s cost-cutting operations: The hotel provides a soap which is about an inch and so thin that with one hand-wash it disappears. Pretty insane. I had to walk to a Target to buy soap so I could properly clean myself as a human being. The so-called breakfast is a joke to say the least. Even coffee is nothing but brown water now. Even napkins have transformed. Restaurant/bar is also another disaster… Elevators were not working when I was there (for inspection) but there was not a single apology from the hotel. Upon return from Turkey the other night, I also found out that they there was no longer a shuttle pick up from Terminal 5. I had to take a taxi. I am a world traveler and I can list many other cost-cutting details here but let me come to my biggest issue: With my World of Hyatt membership status, I was given a 2:00 pm check-out on February 10. It was about 11:45 am. I was on the phone trying to arrange something urgent for the earthquake victims in Turkey. Someone started to pound on my door (I had “do not disturb” sign on), she was literally screaming! I opened the door… She was still screaming saying that I had to leave. I said to her in the middle of my phone meeting: “I am having an emergency call now and I have a 2:00 pm check-out. I also showed her my sign at the door. After that she left me alone… Before I left for my flight, I shared some of this experience with some workers in the hotel. They said: “She treats us worse. She is the owner…” I have decided not to stay in this place anymore as it has nothing to do with the Hyatt experience. I am also thinking about taking legal action against this property for violating my privacy. I have seen some hotels in China like this but never anywhere else. The name “Hyatt” should not be associated with this family-operated “hotel.”
Excellent
131 reviews
4.4/5
Price from
NZD 192
per night
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