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Latest Reviews for Polk County hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserThe woman at the desk 4pm 3/11/23 was wonderful. Water pressure was weak like other reviews said but nothing I would be a “Karen” about. The kiddos enjoyed the pool. We stayed one night but I would book again for sure!
4.5/5
Excellent
This review is about a month and a half late but better late than never. My partner and I were in town for a family emergency. Upon arrival we were greeted and checked in by Charlie, whom we later learned was just in Des Moines to help out. Charlie was phenomenal for the entirety of our 4 day stay. He was very welcoming and professional - when the rest of my family came over before we went to the little restaurant/bar downstairs Charlie took the time to give us a little tour and history of the building. Not only is the building history very intrigueing but Charlie did a great job of making us feel right at home. We also learned a little about the hotel company and are looking forward to booking a stay at another venue soon. Highly recommend the hotel- very cute, and cozy. The barista in the morning helped us with coffee and was very nice. The service at the Restaurant/bar was a little slow but we also came in toward the end of the night so I'd assume everyone was just tired and ready to get out of there. Overall 100% - I am originally from Iowa and will be staying at the Surety Hotel for all future return trips.
4.4/5
Excellent
EEthan ClarkNo itemized receipt. The hotel just charges whatever they want and you have no idea for what. Cash less amenities bar, anyone can charge to any room without verification. Pretty sure unless there's a $120 charge for nothing, I paid for someone else's stuff.
4.2/5
Very Good
GGuest UserWe met our friends here for the weekend. Hotel was clean with nice amenities! It was in a great location for walking around downtown. There are plenty of bars and restaurants in the area! We’ll definitely be back!
4.1/5
Very Good
赵赵Very good hotel, every service staff is very patient... I can hardly speak English, and I can use translation software to be barrier-free... Good breakfast, very good drop-off service... Very close to the airport... The big supermarket next to it is convenient Shopping for food... I haven't commented on Ctrip for many years, this hotel is worth recommending...
4.0/5
Very Good
GGuest UserMy wife and I spent a night here driving from Michigan home to Colorado. When we arrived, I realized I'd reserved the wrong night. The front desk person helped us out, found a room for the same rate, and got us checked in no problem. The room was great - separate bedroom and complete kitchen. It was clean and quiet. The hotel also has a ton of stuff you can borrow (like waffle makers and games). I'd definitely recommend the place!
3.5/5
GGuest UserMy wife and I arrived around 4pm. We were greeted right away, and given a king bed room on the first floor, facing the parking lot. Check in and check out went great. Both desk clerks that we visited with were very nice and friendly. And the other couple of employees we ran into were equally as nice. Our room was clean, and smelled good. It’s not a huge room, but it worked for us. Bathroom and shower worked great. The shower was actually quite powerful. There is a microwave and refrigerator. Tv worked great, with plenty of channels to choose from. I did not hear much noise from surrounding rooms, or the hallway. The parking lot is large, and is well lit at night. The hotel is a stones throw away from one of the entrances to the Iowa State fairgrounds. E Grand avenue heads back towards downtown. It is a straight away easy way to head to downtown and back. You drive right by the State Capitol building. The breakfast serving area is tiny, but it works. They did have biscuits and gravy available. We had a very nice visit, and the price was quite decent. We would stay again.
3.3/5
First off it was my fault for booking a one bedroom. I ended up sleeping in the recliner for one night. I can’t believe they call this room a suite. Holes in the ugly green carpet. Had to ask for dishes to eat our delivery, no coffee pot in the room, if we asked we could have got a coffee pot but we were told they didn’t have coffee. What hotel doesn’t have coffee available in the room?? We went to the Pilot down the street for coffee. They had it at 6:00 Am by the front desk. Our room was very dated and dirty. We didn’t shower there in the morning. We will wait for our next hotel to do that. We felt bad for our dog, which we were charged for, he slept in his bed on the dirty, hole filled carpet. Free breakfast included oatmeal and granola bars. If you call this room a suite we paid $167.00 for the his ??I’d hate to see a regular room. Very disappointing. DO NOT BOOK HERE!!!
Extended Stay America Select Suites - des Moines - Urbandale
Hotel near Urbandale
Price per night from:NZD 122
2.8/5
SStaxxNice clean room. I just stayed one night.
Probably wouldn’t stay again it was a little loud . But other than that, ok place to sleep right quick before a flight.
2.4/5
DDrakeJeffIn thrbmiddle of nowhere really but clean! Good people. I'd Def do it again
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Polk County Hotels Information
| Highest Price | NZD 1,801 |
|---|---|
| Lowest Price | NZD 100 |
| Number of Reviews | 10,183 |
| Total Properties | 435 |
| Average Price (Weekdays) | NZD 273 |
| Average Price (Weekends) | NZD 336 |