Find the Cheap Orange County Hotels

We were in the area for a family reunion, and so had some movement into and out of rooms on various days and the hotel staff accommodated us without any problem and were nice about it. We also needed a place to meet with friends, one of whom has a mobility issue, and the staff were very nice about letting us spend long hours in the breakfast area, even when breakfast was closed. The rooms were clean and comfortable. I wouldn't hesitate to return--and plan to!

For the cost of the room, it was very clean. I was surprised by how low the price was. All the staff that I encountered were very nice and helpful. I was alone so the small room was perfect size for me but most importantly, it was clean.

Service is not good

Basic breakfast, to meet the needs. Convenient for families, large one bedroom, double bedroom, separate living room sofa, dining table, kitchen. Parking is free. The environment is very good, I heard the bird call, saw the little squirrel, and saw a sika deer just after parking.

The hotel is newly renovated. The lounge is nice and clean. This hotel has great potential, but it could use some improvements in the guest experience aspect. Let me explain. During check in, we had a room with lounge access. It would save a phone call if the check in staff would make us aware of the lounge location and hours. We had to call to find out. Upon entering our room, we discovered that the AC was not working in the living room and there was an opened bottle of water in the bedroom. We call the front desk and engineer fixed it while we left our room. Thumbs up to the GM for including actual one bed room suites for SNA requests. I have seen too many properties that only offers junior suites or bigger rooms as options. I also want to mention that Erica was super friendly. She greeted us every time we interacted. Despite the issues, which I believe could definitely be fixed with more communication, this was a wonderful stay.

Brand new hotel, very comfortable. In the United States, hotels renovated for more than ten years, easy to step on thunder.

Stellar service throughout, from check-in to dining & especially front desk Alisha L. and bartender Luis were exceptional. Rooms are spacious with luxurious finishes like the marble bathrooms and very comfortable beds and linens. Quiet, did not hear road noise, although some in our party heard their next door neighbor. Heard it was best to avoid back room above restaurant vent. Well-appointed, comfortable common areas, delicious restaurant and excellent cocktails at bar. Nice if small gym (cardio machines & free weights) and there is paved 5-mile Bolin Creek trail about 2 blocks away for walks or running. Siena theme throughout with music, artwork, Italian cuisine, etc. creates a great ambiance, but may be a bit overdone/kitschy for some.

We booked a last minute trip to Chapel Hill for a local event on 11/13/21, and the booking process was pleasant and reassuring. The reality of the facility was anything BUT those qualities. The entire building and grounds are run down and generally uncared for - loose garbage, cigarette butts, and sticky pools of dark liquid in all the stairwells and walkways. Our room, 201, was clearly labeled as Non-Smoking but as soon as we entered ... the smell of stale cigarettes and mildew was overpowering. It was so bad I'd describe it by saying you could taste the smell through your skin! Nasty. We tried to make a go of it, but by 10:30 that night it was unbearable / unbreathable ... and we checked out. The night manager was very apologetic, and when we told him we were in 201 he literally said, he would ”never put anyone in 201” ... I personally doubt any other rooms were better based on the overall appearance of the hotel. The night manager also said he was not authorized to give us a partial refund but to call back the next day and speak to the manager, ”Nick”. We did call the next day and were told ”Nick” was not available, but should be back in a day or two, and the person I was speaking to could not help me. He took a message he said he would make sure ”Nick” received.... we never got a call back. We won't waste our money or time here again, and recommend you don't as well. *And I have to wonder if the high star ratings here are from paid responders. I cannot imagine this property being higher than a 2, even if you did luck into a clean-ish room.