This hotel looks promising when you walk in, with high ceilings, spacious, airy common areas, and subtly modernistic décor. First, the good points about my week-long stay: the staff was friendly, check-in was fast, the room was clean, and it was nice to have daily housekeeping, which I had started to think was a relic of the past. I also liked the spaciousness of the suite I was given, with its vaulted ceiling and full kitchen area with sink, microwave, dishwasher and stand-up refrigerator--downright luxurious! The included breakfast every day was welcome--I especially enjoyed the plentiful fresh fruit bar. How often do you see fresh (not frozen) berries at a hotel breakfast bar? However, what started as minor annoyances became major gripes as the week went on. Some lights in the room didn't work, and a few switches appeared to be dummies, controlling nothing. The bathroom venting fan ran continuously and loudly, so much so that I had to keep the door shut. When I complained maintenance staff did come to look at it but afterward I still couldn't turn it off, though in fairness it did seem somewhat quieter--maybe it's not supposed to be switched off? Which leads me to the biggest complaint of all, the noise. I was assigned a room on the ground floor in a well trafficked corridor, adjacent to a door that led outside to the parking lot. Every time someone came in that door or entered or left one a nearby room I would hear a loud ”thunk!” as a heavy latch fell into place. I could actually feel the room wall shake every time this happened. If an establishment is going to install doors that swing shut so hard, the acoustic treatment of all the walls needs to be a lot better. By the end of the week I was desperate for some uninterrupted sleep, and couldn't even use the earplugs I had brought with me because housekeeping had thrown them away one morning. If I were ever to try this place again (not sure I will) I would make sure I got a room not on the ground floor and way off in a corner somewhere.
We stayed this past weekend for one night (thankfully) and while entering the hotel front doors we were suddenly greeted by a huge construction site upon arrival. Now I understand properties update but this was over the top and the property should shut down to fully complete the renovations rather than continue to book without disclosing the information during the reservation process. This is not a good business practice and fair to consumers. First, the major renovations should be noted prior to booking as it is throughout the whole hotel and is causing major hazards and multiple inconveniences throughout the stay including plastic sheets hanging throughout the halls causing confusion as to where to go and trouble navigating with children and luggage, wet paint in many areas, carpeting taped down or ripped up and rolled in the middle of the hallway, high scaffolds blocking entrances, loud construction tools being used, dust flying throughout the hotel, no front check in area, no convenience shop to purchase drinks etc. Since we had already paid and it was after 4:00 we had no other option but to stay. We hoped our rooms would be a different story than what we encountered in the lobby and halls. When we entered the two rooms we booked we noticed they were outdated, however knowing now they were being renovated we gave them the benefit of the doubt. However while we were in the rooms we noticed many things completely unacceptable, such as lights not working (including the lights right next to the door when you entered), black mold in the high corners of the bathroom, food left from previous guests under the ottoman (which means they did not move them while cleaning), no soap left in the bathroom soap dispenser, broken shower doors and shower head, hair in corners of the bathroom and shower area, paint peeling and chipped off of the wall and the AC unit not cooling with a mildew smell. We also heard people yelling out by the pool area overnight and noticed one person sleeping out in the chairs. Needless to say we barley slept and left as early as possible the next day. While we were leaving the front desk staff or person sitting down looking at a phone near what would be the area of a front desk barley even looked up to acknowledge us all packed up early and checking out. Never once did they apologize for any issues that were clearly going on at their hotel. Be aware of the positive reviews on their main site and other sites and if you do need to book a room, clearly ask about their renovation status.
the room was clean and didn't look like a motel it felt like I was really on vacation although I only stayed in my hometown. The desk was accommodating and the breakfast was a plus gave me the option to choose a variety of things. This place had a pool and a workout room close to the highway and a few restaurants it's a live place so you won't feel like you're lacking excitement.if you're looking for a nice place to stay this is definitely it me and my boyfriend wanted to go somewhere that was nice in that had nice linen. It was a great stay hoping to stay again if I can find a discount.
The service of the hotel is very warm. The boy who entertained us was an Indian boy who was very friendly and smiled very kindly. Since we couldn't find the heating switch, he took the initiative to go upstairs to help us. The hotel has free parking spaces. There are many fast food options nearby, such as McDonald’s and Subway. In addition, there is a Wal-Mart supermarket opposite the hotel. It is also very convenient to buy some living supplies. The only regret is that there seems to be none in the Wal-Mart supermarket. Hot food. The hotel's facilities are relatively old, especially the heating noise is very loud, I even suspected that I was sitting on an airplane when the heating was turned on. Outside the window, it is adjacent to Highway 95. Although the traffic is convenient, it is still a bit noisy. Not enough of these did not affect our rest. It was very hard to drive all the way from Boston. The breakfast is very American and there are quite a few choices. In summary, overall praise should be given.
The stay there was nice, it’s not a 5 star but it’s in a great location, it’s clean, and there’s always coffee on in the lobby👍🏼 I would definitely stay there again as the location is very convenient.
When I visited Yale University, I stayed for one night, not far from Yale University, and the transportation was convenient. The free parking lot was sufficient. Breakfast is good in a similar hotel.
I rarely write these reviews, for I really don't anyone staying in my favorite Hotels except for, well, me and mine and those that work there. But, again, sheer decency forces me to say, their doing a hellava job here in Pandemic Hoteleiry. The people here are fantastic, and when they say they are going to get the job done, you can bank on it. First I get the incomparable Gazmend on the Front Desk by phone at about Dawn, and he assures me that he will get me into a room as soon after my 9:00 AM arrival in New Haven, and when Gazment says it, it gets done: I was in my room by 11:30, after a very nice lunch at Pop's (suggested, of course, by....) Place some ten minute walk from the Hotel, where, of course, my luggage was guarded by,, I also must mention the ubiquitous and charming Ms. M of the morning's 6 - 10 breackfast cafe: Manager, Hostess, Server and gladsome smile in the early light. Ms. M's equal will only be found in Ric of Casablanca's Cafe Americaine, or, even, Beauty And The Beast's celebrated Luniere - she is the conductor who orchestrates your Breakfast Experience. Man, I hope New Haven proves the equal of the Hotel, for then it will be a great trip. From New Haven, this is Michael Pollens
I was really surprised when I entered the room. The room is super large, small suite, with a large sofa, it is suitable for 5 people, the only small regret is that the air conditioner is old-fashioned, slow in response, and a bit noisy.
Main room was recently updated and bed was comfortable. The bathroom on the other hand was horrendous. Mold & Mildew throughout. Toilet seat was broken. I did notify hotel staff and was told nothing could be done because they were totally booked. In fairness, my friends were very pleased with their room. I would give it one more chance in the near future.
Our suite-sized guest rooms feature contemporary decor with stylishfurnishings including the Hyatt Grand beds, state-of-the-art media andwork center with a high-definition 42 inch flat panel television thateasily integrates with laptops and other electronic devices, a cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary hotel-wide wireless high-speed internet. All guests receive free breakfast. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Pet Policy: 1-6 nights a $75 non-refundable fee. 7-30 nights a $75 non-refundable fee plus an additional $100 cleaning fee. Maximum of 2 dogs per room are permitted. Weight must be 50 LBS or less max of 75 LBS per room. Fees are in USD. Service Animals are exempt from fees.
Welcome to the Hampton Inn Milford/New Haven/Bridgeport/Stratford. You will feel right at home at our Milford Connecticut Hotel in one of our 148 cozy guest rooms featuring one king bed or two queen beds. Our Milford Connecticut hotel is located off I-95 at Exit 36 Plains Road, just minutes south of Stratford, New Haven and north of Bridgeport, Connecticut. Our Milford Hotel includes a mini fridge in every room, complimentary hot and cold breakfast buffet, free parking, free Wi-Fi, on-site exercise room and stylish lobby area where you can work or relax. Our 24-hour Treat Shop sells a variety of snacks and refreshments. Our location is a convenient 1-hour drive from Bradley International Airport, 1-hour and 16 minutes from JFK in NY and 1 hour and 5 minutes to LaGuardia Airport in NY. If you are looking for a business travel hotel located near top corporations, Hampton Milford is located within minutes to Schick, Sikorsky, Subway, Perkin Elmer and Bic. If you are here for a medical or University visit, when traveling to New Haven, we are located just 17 minutes from Yale New Haven Hospital, 15 minutes from Yale University and just minutes from the Boston Post Rd. Hampton Inn by Hilton Milford is centrally located to Fairfield University, Southern Connecticut State University, Sacred Heart University, University of Bridgeport and University of New Haven. Hampton Milford is minutes from Silver Sands Beach, shopping and dining. Looking for some family fun, we are located within minutes of Boston Post Mall featuring Dave and Busters, shops, movies and restaurants. Stay outside of NYC in this quaint seaside community, relax, and ride the train from Milford Train Station into Grand Central Station where Broadway shows and world famous shopping awaits you. Then return home to the Hampton Inn Milford, where our amazing staff awaits you with that Hamptonality you have come to love.
Experience exceptional comfort and convenience at our Milford, Connecticut hotel, whether you're visiting for business or leisure. Ideally situated between Stratford and New Haven, our location offers easy access to beautiful beaches, premier shopping, and a variety of dining options. SpringHill Suites Milford by Marriott is just 15 minutes from historic Yale University, an hour from Bradley International Airport, and a mere 10 minutes from a Metro North train station providing a 90-minute ride to NYC.Our spacious suites, nestled between Stratford and New Haven, are thoughtfully designed with a living area, luxurious bedding, wireless Internet, and 32-inch flat-panel HDTVs. Guests can enjoy a new complimentary breakfast buffet, an on-site exercise room, and a stylish bar and lounge. Our 24-Hour Market offers a selection of wine and local craft beer for your convenience.
Count on value and convenience at our Super 8 West Haven hotel located off I-95 near Yale University and five miles from Tweed New Haven Regional Airport HVN . Our great location puts you close to the best of the area.
This New Haven area hotel is a 98 room property located at Exit #42 off Interstate 95. Our convenient location is approximately 10 minutes from downtown New Haven and the beaches in West Haven. Yale University and The University of New Haven are less than five miles away while the VA Medical Center and Yale New Haven Hospital are within six miles away.
The Hampton Inn & Suites New Haven - South - West Haven Connecticut hotel features an indoor pool, fitness center, business center, meeting room, suite shop and large inviting lobby with breakfast area. The Texas Roadhouse Grille sits right on the property and is an outstanding choice for dinner. No need to leave your best friend behind — now featuring pet friendly rooms.
We love having you here at the Hampton Inn & Suites New Haven - South - West Haven Connecticut hotel!
Guests will appreciate a prime location like our West Haven Hotel, close to all major attractions and destinations.
Whether it is an event at the University of New Haven or a corporate event, staying at our hotel makes any trip easier. With a refrigerator and microwave in every room, an extended stay is made simple. Enjoy free HSIA from your laptop, iPad or other electronic device in the comfort of your own room or relax in our heated indoor swimming pool. Start your day off with a complimentary hot breakfast featuring warm delicious pancakes, eggs, sausage and 100% freshly brewed Arabica coffee.
The West Haven Train Station is less than half a mile from our hotel, so it is easy to zip around the city. The West Haven Beach and West Haven Skating Rink are also nearby. When traveling to New Haven, we are only four miles from Yale, and minutes away from the Boston Post Road which includes countless restaurants, shopping and entertainment.
Business travelers with the universities, VA Medical Center, Subway World headquarters, Yale-New Haven Hospital, and others depend on us throughout the year. With meeting facilities, we are the perfect choice for small meetings and corporate events as well. We will treat you like part of the family and provide a spacious room, comfortable bed and a good night’s sleep.
Our friendly, bilingual staff members are always on hand to help with anything you need. From recommendations to directions, our top priority is making your trip unforgettable by providing customer service that is second to none. You will feel right at home from the moment you arrive until the second you check-out.
Book a room at the Best Western Executive Hotel of New Haven-West Haven today and save.
Hotel does not accept cash upon check in. Guest must present a valid credit card and ID/drivers license.
Cash-debit card paying guests will be required to leave a deposit of $200. Deposits will be refunded at checkout.
See what's new at the Hilton Garden Inn Shelton hotel, a Pet-Friendly, Hilton Family hotel, in Connecticut. Our hotel is just off of Route 8 at exit 12, situated in Fairfield County between Stamford, CT and New Haven, CT. The Hilton Garden Inn Shelton hotel is conveniently located near downtown Bridgeport, Connecticut and minutes to the Port Jefferson Ferry offering daily trips to Long Island, New York.
If business brings you in need of a hotel in Shelton, CT, or the Bridgeport, CT area, you'll find our Shelton Hilton Garden Inn convenient with our close proximity and complimentary shuttle to many of the area's corporate offices, including the Corporate Towers on Corporate Drive. Looking for a great location for your next small meeting in Shelton, Connecticut, our Hilton Garden Inn hotel offers nearly 2,800 square feet of meeting space that accommodates up to 100 people. We even offer catering services! Let our team help create a menu that will please you and your attendees!
Brides-to-Be, make the Hilton Garden Inn Shelton hotel your family and friends' home base for your upcoming Special Day! Be sure to check out our Local Guide for more information on fun-filled, nearby weekend activities. Enjoy room service (Mon-Thurs evenings) and many nearby dining options including Outback Steakhouse right across from the hotel.
Hilton Garden Inn Shelton Hotel Amenities Include: COMPLIMENTARY high-speed Internet access in all rooms, Heated indoor pool, whirlpool and fitness center, Wireless Internet access throughout the hotel including the lobby and meeting space, In-room Hospitality Center with microwave, refrigerator, and coffee maker, Two dual-line phones with voicemail and data ports as well as a large work desk with desk level outlets and ergonomic chair, On Command video, TV video games, and complimentary HBO, Complimentary USA Today each weekday morning.
Nearby Attractions/Points of Interest Include: Yale University, Sacred Heart University and Fairfield University, Ballpark at Harbor Yard with the...
HYATT house Shelton provides a contemporary twist to the traditional suite experience - offering up an authentically comfortable lifestyle while adding little touches of luxury. Spacious smartly designed suites and guestrooms - fresh sumptuous beds and linens - full kitchens with stainless steel appliances - multi-functional clock radios with docking station and soothing sound machine - flat panel TVs with expanded cable and movie channels. Amenities and services include a la carte evenings with premium wine and beer and specialty appetizers - H Bar - indoor pool and whirlpool - fitness center with cardio and weights - on-site market - guest laundry. Complimentary details include daily breakfast with premium brewed coffee - wired and wireless internet throughout the hotel - multi-station business center with printing capabilities. Stylish and flexible event space available. Hotel is 100 percent smoke-free.PET POLICY: 1-6 NIGHTS A 75 NON-REFUNDABLE FEE. 7-30 NIGHTS A 75 NON-REFUNDABLE FEE PLUS AN ADDITIONAL 100 CLEANING FEE. MAXIMUM OF 2 DOGS PER ROOM ARE PERMITTED. WEIGHT MUST BE 50 LBS OR LESS MAX OF 75LBS PER RM. FEES ARE IN USD.
The Hampton Inn by Hilton Shelton offers you newly renovated clean comfortable accommodations and a warm welcome in the heart of the Naugatuck Valley District of Connecticut. We are nearby to many popular attractions that include Sports Center of CT Seaquest Aquarium Beardsley Zoo Webster Bank Arena many golf courses and the Connecticut Shoreline. We are located right off Route 8 exit 12 and easy access from I-95 and the Merritt Parkway.
Start every morning with our complimentary breakfast or a Hampton On The Run Breakfast Bag stay connected with our complimentary WiFi work out in our state of the art fitness center featuring a Peloton Bike or make a splash in our indoor pool now with an accessible lift and 150 ft waterslide. Host your next meeting in our conference room that can accommodate up to 18 people. The Hampton Inn by Hilton Shelton offers all the comforts of home that you're looking for and more.
Located directly across the street from Perkin Elmer and near many Fortune 500 companies including Lockheed Martin Sikorsky BIC Hubbell Pitney Bowes Unilever Prudential and the Scinto Corporate Towers among others. We offer complimentary shuttle service daily within a three-mile radius.
With a stay at Omni New Haven Hotel at Yale, you'll be centrally located in New Haven, steps from New Haven Green and within a 5-minute walk of Yale University Art Gallery. This hotel is 0.4 mi (0.7 km) from Yale University and 0.6 mi (1 km) from Yale Repertory Theater.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a ballroom.
Grab a bite at Morsels Coffee Shop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Haven? This hotel has 9200 square feet (855 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 306 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
New Haven Hotel is centrally located in New Haven, a 4-minute walk from Shubert Theater and 5 minutes by foot from New Haven Green. This hotel is 0.4 mi (0.6 km) from New Haven City Hall and 0.4 mi (0.7 km) from Yale University.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Grab a bite from the snack bar/deli serving guests of New Haven Hotel.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New Haven? This hotel has 375 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 135 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Experience an upscale stay in charming New Haven at the Cambria Hotel New Haven University Area. Upscale amenities complement our ideal location near historic downtown New Haven and just a short walk from Yale University. Top local attractions include Hammonasset Beach State Park, East Rock Park, West River Memorial Park and more. Amenities include free WiFi, an onsite restaurant and bar, fitness center, business center, 24-hour front desk, meeting space and more. Rooms have premium bedding, a large workspace with an ergonomic desk chair, a flat-screen TV, refrigerator, Keurig coffee maker, luxe PURE bath products, plush towels and Bluetooth mirrors. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. No Pets Allowed.
The attractively appointed Homewood Suites by Hilton Stratford, CT hotel is nestled on a hill with spectacular views of the Housatonic River in Stratford, CT. Our dedicated staff at the hotel are eager to greet each guest with a warm welcome and outstanding accommodation.
The Homewood Suites hotel is conveniently located in Stratford, CT in Fairfield County, bordering New Haven County, with easy access to Route 15 and I-95. Many major businesses are located close to the Homewood Suites by Hilton in Stratford, CT such as Sikorsky Aircraft, Pitney Bowes, Prudential Financial, General Electric, Perkin Elmer, Unilever and the Shelton Corporate Towers to name a few. This Stratford, CT hotel is tastefully decorated with a New England charm incorporating the flavor of the area with specially procured artwork throughout the hotel. There are many restaurants, shopping and beaches within a close 10 mile radius of the Homewood Suites hotel.
The hotel offers 135 spacious suites including studios, one bedrooms and two bedrooms with two full baths, all with fully equipped kitchens and separate living areas. Each hotel suite is designed for the guest to 'Make Yourself at Home' with all the comforts of home and more more including Serta Suite Dreams beds and 32 inch HDTV's.
Guests at the Homewood Suites by Hilton hotel can indulge in the daily complimentary Suite Start hot breakfast and evening refreshments featuring light appetizers and complimentary beverages Wednesday evenings from 5 to 7 PM -subject to state and local laws-. Amenities that guests of the Stratford, CT hotel can enjoy include barbeque facilities on the terrace, exercise facilities, indoor pool and whirlpool. Browse on the Internet in the complimentary business center, or just relax in the library stocked with books and games.
Whatever you need, we will do whatever we can to ensure you have an enjoyable experience with the Homewood Suites by Hilton Stratford, CT hotel in Stratford, CT.
With a stay at Quality Suites in Stratford, you'll be in the historical district, within a 10-minute drive of Fairfield University and Perry House. This golf hotel is 0.8 mi (1.2 km) from Housatonic River and 0.9 mi (1.4 km) from Stratford Historical Society Capt David Judson House.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Stratford? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
With a stay at The Surfside Hotel in Stratford (Lordship), you'll be within a 15-minute drive of Fairfield University and Lordship Beach. This beach hotel is 0.7 mi (1.2 km) from Long Beach and 2.1 mi (3.5 km) from Short Beach.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and wedding services.
Satisfy your appetite at Little Pub, a beachfront restaurant which features an ocean view.
Featured amenities include luggage storage, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
GGuest UserThis hotel looks promising when you walk in, with high ceilings, spacious, airy common areas, and subtly modernistic décor. First, the good points about my week-long stay: the staff was friendly, check-in was fast, the room was clean, and it was nice to have daily housekeeping, which I had started to think was a relic of the past. I also liked the spaciousness of the suite I was given, with its vaulted ceiling and full kitchen area with sink, microwave, dishwasher and stand-up refrigerator--downright luxurious! The included breakfast every day was welcome--I especially enjoyed the plentiful fresh fruit bar. How often do you see fresh (not frozen) berries at a hotel breakfast bar? However, what started as minor annoyances became major gripes as the week went on. Some lights in the room didn't work, and a few switches appeared to be dummies, controlling nothing. The bathroom venting fan ran continuously and loudly, so much so that I had to keep the door shut. When I complained maintenance staff did come to look at it but afterward I still couldn't turn it off, though in fairness it did seem somewhat quieter--maybe it's not supposed to be switched off? Which leads me to the biggest complaint of all, the noise. I was assigned a room on the ground floor in a well trafficked corridor, adjacent to a door that led outside to the parking lot. Every time someone came in that door or entered or left one a nearby room I would hear a loud ”thunk!” as a heavy latch fell into place. I could actually feel the room wall shake every time this happened. If an establishment is going to install doors that swing shut so hard, the acoustic treatment of all the walls needs to be a lot better. By the end of the week I was desperate for some uninterrupted sleep, and couldn't even use the earplugs I had brought with me because housekeeping had thrown them away one morning. If I were ever to try this place again (not sure I will) I would make sure I got a room not on the ground floor and way off in a corner somewhere.
GGuest UserWe stayed this past weekend for one night (thankfully) and while entering the hotel front doors we were suddenly greeted by a huge construction site upon arrival. Now I understand properties update but this was over the top and the property should shut down to fully complete the renovations rather than continue to book without disclosing the information during the reservation process. This is not a good business practice and fair to consumers. First, the major renovations should be noted prior to booking as it is throughout the whole hotel and is causing major hazards and multiple inconveniences throughout the stay including plastic sheets hanging throughout the halls causing confusion as to where to go and trouble navigating with children and luggage, wet paint in many areas, carpeting taped down or ripped up and rolled in the middle of the hallway, high scaffolds blocking entrances, loud construction tools being used, dust flying throughout the hotel, no front check in area, no convenience shop to purchase drinks etc. Since we had already paid and it was after 4:00 we had no other option but to stay. We hoped our rooms would be a different story than what we encountered in the lobby and halls. When we entered the two rooms we booked we noticed they were outdated, however knowing now they were being renovated we gave them the benefit of the doubt. However while we were in the rooms we noticed many things completely unacceptable, such as lights not working (including the lights right next to the door when you entered), black mold in the high corners of the bathroom, food left from previous guests under the ottoman (which means they did not move them while cleaning), no soap left in the bathroom soap dispenser, broken shower doors and shower head, hair in corners of the bathroom and shower area, paint peeling and chipped off of the wall and the AC unit not cooling with a mildew smell. We also heard people yelling out by the pool area overnight and noticed one person sleeping out in the chairs. Needless to say we barley slept and left as early as possible the next day. While we were leaving the front desk staff or person sitting down looking at a phone near what would be the area of a front desk barley even looked up to acknowledge us all packed up early and checking out. Never once did they apologize for any issues that were clearly going on at their hotel. Be aware of the positive reviews on their main site and other sites and if you do need to book a room, clearly ask about their renovation status.