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I just returned from a 7 night stay for business. Rooms are well appointed and the beds and bedding are very comfortable. I have stayed at this hotel several times in the past year and the beds are always great. The front desk staff are friendly and helpful. And there is a nice gym. I'd like to thank Breeze for her thoughtful and efficient customer service every morning at breakfast. When I left my credit card at the restaurant on my last day, she ran up 2 flights of stairs to catch me so I wouldn't leave without it. Thanks again!

The room was large so we were able to spread out however, there were only 3 small drawers to put our stuff in. They could put a taller/wider dresser with more drawers in for more storage options. There was a shelf over the sink in the bathroom so we had extra storage in there which was great. There was only one hook for all of our towels, not convenient when trying to dry multiple towels. Water pressure was great. Some of the staff was really nice, some seemed like we were bothering them. Breakfast staff was amazing and helpful. Breakfast was ok at best. We had to use the business center and there was a roach on the wall. I told the front desk and they didn't seem concerned about it.

I travel often for work and pleasure, usually upwards of 100 days a year. I have been a member of Hilton Honors for over 15 years and I have never left a hotel review before. Monique has made my stay! Her customer service is excellent, she is always in a good mood, and she made me feel as if I was the most important guest here. I am happy to write this review and recognize her for her exceptional customer service. I have stayed at 5-star hotels who didn't come close to the level of care, professionalism, and service that Monique has provided. I haven't interacted with any other staff yet, but if they are of her caliber, then I look forward to it.

I come to this hotel often. And it NEVER disappoints. The staff is helpful and friendly. The hotel is very clean. One of the biggest reasons we continue to visit this location is Debra Berry!!!. I can't say enough wonderful things about her. Attention to detail (she remembered I use extra sheets, they were in the room waiting), kindness, and over all a big heart. I feel safe at this hotel. Even when I had an unfortunate medical event, she checked on me because she knew I was there alone with my nephew. I hold her as part of our Norfolk family. Debra needs a raise!!!. Thank you Wyndham and Mrs Debra *especially *. She truly is special. Hold on to her, and never let go.

Had a great stay and Definitely will Use again

Very good, but missing a little bit. The people at the front desk are very nice. The breakfast is slightly better than the 'free breakfast' at the other chain. The parking at the parking garage across the street is convenient. Note that the garage is not secured, but that is typical in cities. The Chrysler Museum is a short walk away. The nightlife / restaurants are a short walk down Granby Street. It is about a 15 minute walk to the harbor. The light rail transportation is nearby. The room was nice. We were upgraded to a two room suite which was great. On areas for improvement: There should be wall hooks for jackets / hats to the right of the door. There is a need for luggage holders. We had to put ours on the kitchen table. One of the two elevators was broken. When trying to check out in the morning, the one elevator was full every time it stopped at the 4th floor. It took a while to get the luggage cart into a car. The light rail was LOUD in our room until late at night. We faced W. York Street, which should have been quieter than Brambleton.