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Facilities: quite complete, there is 24-hour coffee and tea supply on the first floor, very convenient Hygienic: very clean, the whole hotel is relatively new Environment: Very good, the surrounding environment is also very good Service: Especially good, the waiter is enthusiastic, because the cash is not enough, the little girl at the front desk helped to swipe the credit card and gave me some cash.

In transit between 2 flights, practical because very close to the metro station, restaurants around, a large, quiet room with good bedding, coffee available, a pleasant welcome.

We stayed there for nine days, and we were very satisfied. The room was very nice and clean, and the bed is comfortable. I appreciated some amenities like the comfortable desk chair, and the lamp that are able to adjust brightness. The location is near the airport, about a 5-10 minute drive. And there are plenty of restaurants and grocery stores near by.

Nice people, comfortable for people who do transit overnight at San Francisco Airport. Hotel is connected to the airport. But the price is too expensive. Need to pay for early check in.

Great location with vast variety of food along the street (Chinese food, Japanese food, etc...). Although it has been around for a long time, yet the hotel is well maintained

convenient location near airport, room was clean, check in was efficient, bed was comfy. The breakfast situation was interesting unlike anything I had ever seen before. Reception gives you breakfast vouchers which are equivalent to dollar amounts that you spend in the shop. There is a table and a fridge in the lobby of snacks with prices that you use your vouchers for. There is also a staff member in the window that makes some cooked options you can use your vouchers on. There were a number of people waiting in the lobby on food before their shuttle to the airport. Nothing major wait time wise just not a walk up super fast buffet.

My husband and were celebrating our 40th wedding anniversary. The staff was friendly and helpful, our room was a good size overlooking the airport runway. The hotel was very clean and a great variety for breakfast each day. We loved the public transit which was right out the front door, Caltrain and BART which we used several times to go to Oracle Park even though we had a car. A great experience for sure! We would come back again.

We stayed here after our Alaskan cruise because we had a 7:30 flight the next morning. The room was great, the location was great and the restaurant was good but we weren't that hungry so we had a light dinner and went to bed early. Great little place.

Very good location! Clean and big room. Breakfast is decent.Service from front desk is very good. We could leave luggage in the hotel for the whole day . Also there is no room cleaning till the 3rd day.

The facilities and hygiene were similar to expectations, but the airport shuttle bus was terrible! The distance was less than 5 kilometers, which should only take a few minutes, but the hotel front desk said it would take ten minutes. In the end, we went to many other hotels to pick people up, and ran to 6 hotels. It took half an hour to get to the airport. People who are in a hurry should be careful. The driver asked for a tip. It took half an hour to travel a few minutes, and I didn't even want to give him a tip.