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My friend and I were on a road trip and just 'going with the flow'- stopping wherever we felt like it. This is often hit and miss when comes to hotels, but we were definitely happy with this choice! Big room, extra clean, big bathroom (also extra clean), everything worked and the staff was awesome.

Service and Amenities section would have scored “5” if there was an iron in the room. The ironing board was present. Location is tricky because you learn from listening to Directions that you must drive through a plaza and pass a Planet Fitness, then take a right turn. Some signage to Property would be helpful. Otherwise, I had a great stay, and will go again.

My husband, mom and I selected this hotel for two reasons. 1) It was a suite at a good price with nice separation of space. 2) It was 30 minutes away from Berklee College of Music by car, given traffic, every day at every time of the day. lol. The photos on the website are very accurate. NEGATIVES: The only negative comments I have is of the flooring in our penthouse room, 1024. The rugs were old, not very clean and had a faint odor because of it. I made sure to wear slippers. I'm a hotel snob, so the rugs bugged me the whole trip. The floor boards squeaked when the person sleeping in the loft walked around and there were a couple areas on the ceilings that had chipped plaster. Due likely to age and an old water leak that went unrepaired. OPINION OF SUITE: The suite has the feel of a condo, with great allocation of space and a fireplace. The sofa was large, stain free and a pull-out. Each bedroom space had a king size bed and television. The living room also had a T.V. The full kitchen was very clean. The bathrooms were very clean. The mattresses and linen were very clean and comfortable. The hotel grounds were very quite and parking was very close to every bldg. no matter where you parked. THE STAFF: I cannot speak highly enough of the staff! Their excellent service and pleasant demeanor prompted me to write this review! They make this place wonderful to stay at from the moment you walk in! Rosemary had our room keys waiting for us because we were a 7 am check-in. The night staff made sure they auto checked us in at midnight the evening before as they promised they would do. Stacy greeted us happily as she was entering the bldg. at 8 am. I thought, boy, the lady sure is nice and discovered later that she worked there. Justine, also at the front desk made chocolate chip cookies every night for guest to grab, and didn't make me feel guilty for taking more than one. THE FREE BREAKFAST: The breakfast staff were awesome as well! They were very friendly and made turkey sausage for my husband every morning because of his major allergy to pork. The food and dining areas stayed spotless, even with several guests bustling in and out. There was a different selection of hot breakfast sandwiches, eggs, potatoes, waffles and oatmeal with all the fixings daily. Bottled water, juices, yogurt and fruit stayed stocked. The coffee stayed hot and available 24 hours a day. AMENITIES: The laundry room is $2 a wash/dry. The fitness room is small but very clean with nice newer equipment and hand weights. NEARBY; Costco is literally within walking distance across from the parking lot, as well as a TGIF restaurant, which also provided great service, good food and stayed open until 1 am! There is a 3rd restaurant in the parking lot as well. We didn't eat there. This hotel is out and away with an industrial feel to it, and right off the highway. Buildings 10 and 11 face the Hwy. We stayed in Bldg. 10, and although we heard the cars it wasn't nerve wrecking.

Overall very satisfied

The room can also be designed very carefully Service OK It's not enough to eat breakfast. Stayed for one night and checked out very quickly Business travel doesn't care much about other things, just sleep quietly Overall OK

We always try to stay at Homewood Suites when we travel because we like having a suite with a private bedroom. We’ve been to 10 or 15 Homewood Suites around the country and this is the worst one we have slept in. The Good: - Location. It’s easy to get here from the highway. It’s only about 15 minutes from Salem and an easy drive to Boston. There are a ton of restaurants and stores within 10 minutes’ drive. - The price was fair, considering the location. - Breakfast was typical for a chain hotel and the seating area in the lobby was spacious and clean. - The staff was friendly and helpful. The Bad: - Our room stunk of smoke when we arrived and didn’t get better the 2 nights we were there. There were no rooms for us to change to so we had to stick it out. - The air conditioning was pretty inadequate. Front desk told us there was an issue and the rooms wouldn’t cool below 70 degrees. The room was humid and stuffy. - The compressor to the air conditioner made a loud, screeching / rattling sound whenever it turned off (which thankfully was rare, since the room rarely adequately cooled off). The sound was so loud that it woke me up in the middle of the night about 3 times each night we slept there. - Other maintenance issues: the towel rack fell off the wall first time I used it; the mattress was squeaky and uncomfortable; there was a previous guest’s food wrapper on the floor when we checked in. So all in all, the hotel was fine but our room was bad. If I got a really good deal I might stay here again but I would look elsewhere first.

The buffet breakfast is rich in variety, the taste of the dessert is soft and moderate, and there are some changes every day. The indoor pool is big and small, the small is the warm pool, and the beauty of the bubble to eliminate all the fatigue.

Four Points Wakefield MA has become my monthly go to hotel since June of 2022. I have made this my regular destination for work travel while staying in the Boston area for the week. This location is ideal for easy access to all major highways and my clients north and south of Boston. The main reason I keep coming back is because of their people, they are industry difference makers. Front Office Manager Ed, Steven, Mike, Alyssa in the restaurant and Nadia in Guest Services are some of the most exemplary staff I have ever encountered. Some of which have been come good friends. In walking distance to Four Points is Market Street, an upscale outdoor retail and dining masterpiece. Market Street has some of the best local restaurants in one place, to name a few of my regular favs...Davio's, Burton's and Legal C Bar. There is also an Apple Store if you in a tech pinch while on travel. I would highly recommend Four Points Wakefield for any short or longer term stay. It's has become my home away from home. Their new on-site gym will be ready soon, I can't wait! Keep up the great work Ed and Team you are all doing the right thing, thank you for making your Four Points a highly consistent and reliable place to stay. I look forward to seeing you all next week.