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The Eau Palm Beach Resort & Spa is the perfect little get away! Our room view was amazing! It was basically like we were literally right on the ocean! The service here is great. Everyone is extremely nice and helpful! Food was good as well! Definitely cannot wait to come back here again!

I have stayed at this place many times but now with the staff and management it is sooo much better every one is courteous and helpful and the experience is just so much better than before. Very pleased to be able to submit a very good review !

The customer service here is terrible and if you’re coming here and need to stay another day or so past your reserved dates forget about it! They’ll have your room already booked to someone else. Horrible! Jesse Espinoza was the MOD while I was here and the night before my checkout date I asked for an extension. He told me they were ALREADY sold out. Just so happens the next morning I go back down to the front desk and let them know I was having a bit of a hard time because my daughter had gotten sick and was throwing up and I told them again that I still needed the room so she could rest. Again they said they didn’t have the availability and that I was only able to do a late checkout for 12:30pm instead of 11:00am. So I asked why is that you guys book reservations on top of guests who have not checked out yet? I was told that peoples trips are planned in advance so once you check in someone else has already paid for their reservation on your room by the time you check into it. I kept asking why they allow that and Jesse got pretty frustrated with me and they suggested that they look into one of their sister properties for availability. I asked why it is that they would rather have me pack all of my things knowing I need still need the room and leave to go to another location and not the people that haven’t even checked in yet and Jesse told me because he has to “honor the guests reservation.” He also told me that by not allowing me to extend even though I asked the night prior that he’s not dishonoring anything with me because I didn’t reserve for a later time and that I would still be required to check out at the expected time. This is a major inconvenience especially considering my daughter got sick. If you come here either overbook your stay and check out early if you leave according to your plans or simply don’t come here unless your satisfied with terrible customer service and just about any requests that you have being denied. This place needs an entirely new staff and a full ***** of their policies. This place also needs to be inspected for health code violations because during my last stay the water in the bathtub was coming out yellow. No I’m not exaggerating. Again if you’ve made it this far hear me out, DONT COME HERE!

Exterior is OK. Check in was quick. I've stayed there 3 times and only room 121 is okay the rest is garbage. The rooms needs renovation and persons needs to be held accountable for breaking up the rooms like that. The flood in room 323 is crooked the bathroom is ridiculous I could breath smells like smoke.

I recently needed a quick getaway and chose this place at the last minute. The room was decent and the staff was pretty friendly. The pool is the nicest I’ve seen for a motel. It was clean and inviting. They provided coffee in the morning which was actually pretty good!