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The room is fine. I think the breakfast needs work. I get that Covid affected this but others are cooking eggs, bacon etc…. The guest can’t touch anything. They are prepared and given to the guests. Yours needs work. I could not believe I had to pay for parking. The front staff ask me “did I plan on parking here”. I just drove up from TX booked three nights, where else would I park “. So I had to pay for parking. That is unacceptable! Then I was told to pull the bedding and towel and place outside the room. And out the trash outside the room. You might want to give people a normal trash bag to hold to the trash. I had to get one from a family member. Otherwise trash would have been on the floor. If I’m pulling bedding and emptying trash, I’d like to be paid. This is my vacation not a working vacation. You e got a nice hotel but this is not working for me.

If I could give 0 stars, I would. Our family stays in hotels many times throughout the year because we love to travel and this was the worst experience we have ever had. The hotel itself is nice but the facility is being very poorly managed. We stayed for 4 days and after checking out 4 mysterious charges appeared on our credit card, totally almost $200. When I called to ask about the charges I was told our room was “trashed” and that the charges were extra cleaning fees. Minus some crumbs on the carpet our hotel was no different than we always leave it. I even loaded the dishwasher and cleaned off the countertops. They claimed they had photos of the “trashed” room so I repeatedly asked to see the photos. Nothing. We decided to email the regional manager of the hotel and received an email back stating that they had charged the wrong room and it was in fact the room next door that had been trashed. He stated that he would refund all charges along with an extra $50 for any inconvenience. Two weeks later and we have another $250 charge to our card and no refund. Thankfully we have email documentation of their mistake so our credit card company will be correcting the error, but travelers BEWARE. Do not stay here.

The place is convenient if you get used to it. The people at the hotel were kind. The room is relatively large. The rooms are well-cleaned and you can spend a pleasant time.