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The hotel was nice and the front desk staff were wonderful throughout the stay. In addition to the main hotel staff, the event staff performed in a well-choregraphed effort and handled the conference I was attending well. My Check in was easy and did it on the app prior to flying to Chicago. The rate was good. I looked at the Marriott BONVoy price, and the Carlson Wagonlit rate but went with the actual Conference Rate as it was a better price but all was in about $10-$12 difference. Upon arrival provided my license, got two keys, recognized as a BONVoy member, and was on my way. My room was on the second floor which is not something I would have chosen and the view was the absolute worst. Nothing but the rooftop and Air-conditioning units (you can see in pics). Another thing I noticed were rusty screws in the bathtub hardware and wire rack. I don’t even know that anyone would notice but those details stand out to me. And the bathroom facet was janky. The cold water leaded a bit when turned on and was a bit difficult to turn. If I had not been there working I would have asked for another room but that was only because of the view. The bathroom was not a deal breaker. I did eat in the hotel twice during my stay. The breakfast was really good and I absolutely loved the omelet station. So the room interior overall was really nice. It is what you would expect from a Sheraton, and one thing I want to note is the carpet. I don’t think I have ever commented on hotel carpeting but it was so comfortable. As I was walking around in my socks, I was thinking, this awesome carpeting. Strange, right? The bed was nice and I rested so well. I haven’t stayed in a Sheraton in years and Marriott overall not as frequent as previous years so it was a nice change. The only personal critique Is I didn’t really like being informed I couldn’t have a 2pm check out and that my travel colleague had in front of her. It could have been phrased a little more customer focused, and could have been followed up with an offer for an additional charge or an exception could have been made to encourage future business. I am sure that was just my perception and pride. In the end I didn’t need the later check out, and I was happy with the overall stay. I would recommend the staying here and I like the rooms. I did have a good stay and It was a nice change.

When we first walked in, their was someone standing at the front desk waiting to greet us, unlike most hotels where you have to wait around for somebody's help. We received cookies, which were a pleasant surprise, extremely delicious, and warm. Check in was really easy, the person at the front desk was very pleasant we could tell she liked her job, she was also efficient and fast. The room was very clean and didn't smell like pets or cigarettes, like most hotel rooms do even though they say they are non smoking. We did notice the furniture was outdated and heavily used; however it is  expected, because it is a hotel room. We did not come to sit in the room and look at the 4 walls, we wanted to experience the amenities the hotel provides.     I walked in with low expectations because every hotel I've been to with a pool and a hot tub one or the other does not work. This is even after calling the hotel before booking a reservation we end up being disappointed. I was extremely satisfied when both the pool and hot tub were operational and clean. The pool towels were actually on the deck so you didn't have to go to the front desk to get them. There was an incident at the pool with 3 young teens who couldn't handle a certain kind of substance and the one ended up vomiting and all the girls ran away with out reporting it. When we called the front desk they came quickly and cleaned it up. There was a small fitness center off to the side of the pool and was well kept and clean.  Breakfast was organized, the food was cooked in variation, which I enjoyed, because I do not like my food overdone. The waiter was super friendly and very attentive to our needs they will definitely have my business again.

It is a half hour drive from O'Hare International Airport, a short distance from the city, the surrounding environment is beautiful, the room is clean, the front desk service is very good, and the breakfast is good.

The hotel booked during the summer vacation is about 10 minutes walk from the nucleic acid test institution. It is quite convenient. The hotel environment is also 🉑️. The key also includes breakfast. There are quite a lot of varieties. It is within 30 minutes drive from the airport. Recommended recommendation

We held our Martin Family Reunion at the Chicago Marriott Naperville on Saturday May 11, 2024. The event could not have been more fun. Thanks to all the staff at the Marriott for making this event a success! Special thanks to Sheila Haralson, our event planner. Sheila helped with all of the planning, room reservations, menu, cash bar and the breakfast buffet! Sheila helped make this a memorable event. We highly recommend the Chicago Marriott Naperville as the location for your next celebration!

The hotel facilities are general, there are restaurants around the hotel, and it is convenient to travel. It is also convenient to go to Ole. It is also very convenient to call Uber at the hotel. It is very convenient to go to the airport or Ole. The hotel has no breakfast, you can have breakfast at the surrounding restaurants, and there is a restaurant opened by Taiwanese. The beef noodles in the store are superb and can be taken away.

Excellent location, professional and excellent staff , fantastic room and very clean bathroom . Beds were firm, my room location had an excellent view. Not really a complaint but the luggage carts were a bit worn out. Other than that it was an excellent stay.

Stay one day, breakfast is good, stay one month, try breakfast again, Everything else is good, there are post office, supermarket, several Chinese restaurants within walking distance, suitable for living