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I had stayed here in early September, it was very run down, but we were ok with that. We found the room had ants and I let the staff know. They said that they could spay the room, I asked with what spay, because we have people with breathing problems. They said that I could talk to the Manger in the morning, I said ok and thank you. I talked to the Manger the next day she said she has a guy who is going to spray I asked with what she didn't know, I asked if I could see it first before that she said that I depends on when the guy comes back. I said if I don't know what it is I would not want it sprayed in the room. She said sorry I don't know what you want me to do. I asked what about I a refund she said I will be forced to ask you to leave, I asked why she said that we would not be staying for free. I was really shocked, I would have taken a room change but that was never mentioned, except by the service lady's the night before. I said let me go talk to my family, we decided to try and stay but I did call Radisson to make a complaint, the representative what was happening she said let me call the manager I said ok. Tha manager lied to her saying she had offer that, there is a recording of me catching her in this lie. Well, we left the hotel she said she refunded the money back for the nights we did not stay, plus the 100 dollar deposit. The other problem is that it was through Booking.com and they would not refund me unless the hotel gives them a letter. The Manger has refused and says that she is done with this. I wish this story was shorter and over it is not. So just be careful staying here, you might have a world of problems if you do.

Our favorite place to stay in Johnson City. It is clean and convenient to most locations I need to visit. They also have a free charging station (a J1772 and a Tesla destination charger), which is extremely convenient.

Great location, and very clean hotel. Staff was friendly and helpful. There are food options nearby and the beds were comfortable. Stopped here while on a road trip. Planning another trip and will stop here again.

There are things we expect when we stay at a hotel with the status of a Hampton Inn. Since the pandemic I have seen most places struggle with maintaining their level of quality in both the establishment as well as their staff. Although the rooms could have been cleaner in areas the staff made the difference for me. ”Matt” was a young man who greeted me and it was with such professionalism and enthusiasm it turned my tired from driving mood to a happy to be here mood. In my interactions with several of the staff they were all very pleasant and professional. All in all I will stay there when i am in town because of the staff.

We were impressed as soon as we walked in with front desk staff.Dressed in suits and polite and efficient. The lobby is beautiful and Christmas decorations were amazing. It is an older hotel and we loved the decor.Our bathroom was huge and very accommodating. Yes some people may be offended by the scratches on furniture and older furniture but it fits perfectly for this hotel. We can't wait to go back.We would love to thank Harry at the front desk for offering to take our pictures .He also was the person I made my reservation with and I enjoyed talking with him.Be sure and check out Wellington Restaurant. We had great breakfast ,appetizers and drinks.