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4.4/5
Excellent
GGuest UserOn the plus side the room was very clean as was the building. The decorating is atypical, which I liked. In addition, the cost of the room was reasonable.
However the room was very small. It felt claustrophobic. We had a king size bed and it took up almost the entire room. I had to exercise in the bathroom as it
was the place with the most space! This is the first hotel that I have stayed that there are no closets. You could only hang up clothes on a rack that stuck out
in the room or on hooks that were a wall. I didn't check if there were drawers for clothes because everything that I had was hung up. However based on how small the room was and a sign stating that clothes could be stored under the bed, I am betting there was not.
Unfortunately due to how cramped the room was I will not be staying there again.
GGuest UserBest hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
GGuest UserWe travel through the U.S. frequently and this Best Western is wonderful! Clean, up-to-date rooms, and under $100 per room for two rooms with double queens. The mirror area outside the bathroom had 6 outlets total—pleasant surprise when you are used to sharing a double outlet! We didn't eat breakfast as we were doing brunch at another location, but we stopped to fill our travel mugs—breakfast area was clean and well-stocked.
AAngeldustStaff was wonderful. Hotel was clean. Bed was very comfortable, especially their pillows. They allow pets so next time we may even travel with our pup :). They have a pool. It looked fun and clean, but we didn’t swim. For breakfast I had a bagel and cream cheese with coffee. My husband had biscuits n gravy, sausage links, and coffee. It was very tasty. They also offered cereal, toast, muffins, juice, I’m not even sure what else. I would definitely recommend staying here.
SSerenity CofferThe hotel staff tried there hardest to make ut hassle free but the trip.com is who we had a lot of trouble with it definitely wasnt just enjoy your stay it was 2 hours of waiting and then 2 different booking alot of confusion and very irritating and not worth the hassle
RRebeccaNice room ... it looked clean .. however, one of the dresser dwarves had the previous occupants bread, crackers, rice, and peanut butter... so apparently not cleaned great. Staff was friendly.. breakfast was ok. It was quiet and that was nice.
GGuest UserEveryone was super nice ! I LOVED that the pool was open 24/7 . It just was very pleasant and I wld highly recommend this place ! I felt very safe as well considering where it’s at .. they get not just 5 stars but 10 stars from me :) thanks everyone there !
GGuest UserOverall, I think this hotel used to be a really really nice hotel but has been sorely neglected for many years. It is not a bad place to stay but it isn’t what it once was either. Check in was easy in the lobby it’s pretty but you can tell that things have been left without being kept up. The people at the front task were very nice. Our room is a standard room and the first thing I always check out the bathroom for cleanliness. The bathroom is clean which is always a good sign. Overall the hotel was very clean so I felt really good about that. The bathroom is small and the toilet doesn’t feel like it is anchored to the floor because it rocks. In the shower, the faucet is pulled out of the wall and needs to be repaired. The TV has a good number of channels and the reception was good. The pool is an outdoor pool and it is about standard size for a hotel but it has clearly been neglected over the years. The water was coming and we felt safe swimming but everything else just seemed old. We went down for breakfast in the morning and the breakfast is very very minimal. They had eggs sausage biscuits and gravy bagels and cereal. There was only salt but no pepper, there was no milk for the cereal, and there were no toppings for the bagels.
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