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The location of the hotel is very good, and the nearby business district is rich. The hotel elevator is not restricted by swiping cards, anyone can drive straight in, there is a sense of insecurity. The noise is not completely isolated from the side of the road to the high speed. The hotel on the night of the 29th was out of power without informing in advance. The darkness was medium for more than 2 hours before calling, and did not receive any explanation and apology from the hotel.

I grew up in the Bay Area and travel back home often, and have stayed in many places in the Emeryville area but this will from now on be my go to hotel. The stuff from the moment I walked in the door was the most excellent customer service I have experienced in many years of traveling. The rooms were clean and breakfast was wonderful. The pool was clean and easy to access. Parking was plentiful. Excellent experience.

My trip was alright. The wifi didn’t work properly for most of the 2 days I was there. It was hard to contact family. The door didn’t latch properly. That alarmed me a bit because it took a while to notice. They didn’t have a bartender the first night but the front desk woman assisted with making me a couple cocktails. They were out of chicken wings the first night which I really wanted. I got them the second night. The fridge was a pretty good size which I appreciated. Bed felt pretty good. AC/Heat worked great. I didn’t get a good view but it is what it is.

Great location for visiting our relatives. Front desk staff was helpful, and we appreciated that they had extra towels and toilet paper behind the front desk so that we wouldn’t have to wait for someone to deliver this to our room. Beds in our 7th floor room was surprisingly firm. Most hotels have worn soft beds. Bathroom is well designed considering it’s a small space. Bright lights and white walls with a modern shower reminds me of a deluxe cruise ship bathroom. Mini microwave in the room is a nice plus because the Trader Jo’s is right across the street. Free parking is a definite plus. And lobby area feels like a mini living room. At night, you need your hotel key to walk through the front entrance sliding doors as well as tap key to access elevator — great double security feature which I appreciated! And housekeeping staff were genuinely helpful and friendly.

I recently stayed at the Hampton Garden Inn and had a pleasant experience overall. The hotel is small and quaint, located about 20 minutes away from SFO without traffic, making it a convenient option for travelers. Pros: * Restaurant/Bar: The highlight of my stay was definitely the hotel’s restaurant/bar. Everything I ordered was delicious and well-prepared. * Friendly Staff: The staff was exceptionally friendly and accommodating, which made the stay more enjoyable. * Location: There’s a walking path nearby that I, unfortunately, didn’t get to explore. Additionally, there are a few shops and restaurants within walking distance, adding to the convenience. Cons: * Breakfast Buffet: The breakfast buffet was just okay; it met basic expectations but didn’t stand out. * Noise: My room had connecting doors, and my neighbors were very loud, speaking loudly late into the night. This made it difficult to sleep, although this is not the hotel's fault. * Housekeeping: Housekeeping doesn’t seem to be daily, and I had to request for my room to be cleaned. Despite these minor issues, I would consider staying at the Hampton Garden Inn again due to the friendly staff and great restaurant/bar. If you’re a light sleeper, I would recommend requesting a room without connecting doors.

After stay at this hotel ,I have a terrible headache. While I ordered online it's showed an irror, so used another card to pay. After that I had 3 payments for one night. Now I call to hotel and bank to resolve this problem, it takes hours of my time. Also ,I asked an invoice at front desk ,they denied and said that they don't give any invoices. Terrible service.