Your Home in Duncanville, TX
Spend your Dallas business or vacation trip in our suburban Duncanville hotel, ideally located close to I-20 and I-35, and convenient to Dallas, Arlington, Ft. Worth and the Metroplex. Duncanville attractions, Cowboys Stadium, Six Flags Over Texas, and downtown Dallas are minutes away.
Plan a conference in our Convention Center, a training seminar, or a wedding in our 14,000 sq. ft. flexible meeting space. We offer full-service catering and complimentary WiFi. Our meeting space accommodates medium to large events, from 20 to 500. Our Grand Ballroom holds up to 450 guests, perfect for Duncanville weddings.
Visit our cozy lobby where you’ll find the Lobby Lounge and 24-hour Pavilion Pantry® which sells sundries, prepared meals to heat in your room, and beverages. Check your email in our complimentary business center. Maintain your workout routine in our fitness center or check out a Stay Fit Kit® from the front desk. Enjoy a swim in our outdoor pool or a soak in the whirlpool.
Your guest room or suite provides complimentary WiFi, ergonomic Mirra by Herman Miller® guest chairs and 39-inch TVs. Be treated like royalty when you are a guest at this hotel in Duncanville, Texas.
Our stay at Hampton Inn was great. Everything was nice & clean, the person at the front desk was nice and open for any questions. I will be coming back
Located in Duncanville, Rodeway Inn is within a 15-minute drive of Kay Bailey Hutchison Convention Center and Dallas Zoo. This hotel is 11.9 mi (19.1 km) from Reunion Tower and 12.4 mi (19.9 km) from Dallas World Aquarium.
This hotel offers designated smoking areas.
Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Arrived late to the wrong hotel. Caroline made the call to the other Laquinta we were reserved at. Thankfully they did not charge us and she took care of everything. Nice Hotel!!
I am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.
I had an unfortunate encounter upon arrival when I was left outside the entrance for over 15 minutes without anyone working at the front desk to assist me. As a guest, it is disheartening to be left waiting and unattended for such an extended period of time, especially after a long journey. I expected a warm welcome and efficient check-in process, but instead, I was met with complete neglect. This lack of responsiveness is not what I anticipated from a reputable hotel like Best Western. The absence of staff at the front desk raises serious concerns about the level of service and the overall management of the hotel. It is essential for a hotel to have a well-staffed front desk at all times to address the needs of guests promptly and ensure a smooth and welcoming experience.
Our family vacation could not have been better. Brandon (hotel manager) and Shannon, Mya, Jalethia, Mark Anthony Lelitta and the rest of the team were exceptional in hospitality, A-1 in professionalism and excellent in overall customer care. The staff went above and beyond the call of duty to ensure that our stay was enjoyable. From the security, to the breakfast cooks; from the front desk staff to the hotel housekeepers, everyone was on their job. Clean, Comfortable and Courteous! TownePlace Suites by Marriott Dallas DeSoto, you rock!
Motel 6 Dallas, TX - Methodist Charlton Medical Ctr. is located across the street from the Methodist Charlton Medical Ctr. Also nearby is many shopping and dining options. Enjoy free Wi-Fi in all guest rooms. Our property is a non-smoking facility.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Launch your Texas getaway from our hotel in Cedar Hill, TX. You will love the cozy accommodations, friendly service and delicious breakfast we offer all our guests. Amenities include free WiFi, free hot breakfast, meeting space, a fitness center and an outdoor pool and hot tub. Guest rooms feature microwaves and refrigerators, premium bedding, work desks, flat-screen TVs and coffee makers. Our vacation hotel in Cedar Hill, TX is a great go-to destination for vacationing tourists and work-related travelers alike. Enjoy easy access to such destinations as Six Flags Over Texas, Cedar Ridge Preserve, Duncanville Fieldhouse, Texas Motorplex and the Dallas Zoo. Behind every great day is a great night at our Comfort Inn and Suites Cedar Hill Duncanville hotel. Plus, we are pet-friendly. And do not forget that you can earn rewards, including free nights and gift cards, with the Choice Privileges Rewards program.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Launch your Texas getaway from our hotel in Cedar Hill, TX. You will love the cozy accommodations, friendly service and delicious breakfast we offer all our guests. Amenities include free WiFi, free hot breakfast, meeting space, a fitness center and an outdoor pool and hot tub. Guest rooms feature microwaves and refrigerators, premium bedding, work desks, flat-screen TVs and coffee makers. Our vacation hotel in Cedar Hill, TX is a great go-to destination for vacationing tourists and work-related travelers alike. Enjoy easy access to such destinations as Six Flags Over Texas, Cedar Ridge Preserve, Duncanville Fieldhouse, Texas Motorplex and the Dallas Zoo. Behind every great day is a great night at our Comfort Inn and Suites Cedar Hill Duncanville hotel. Plus, we are pet-friendly. And do not forget that you can earn rewards, including free nights and gift cards, with the Choice Privileges Rewards program.
Located in Cedar Hill, Magnuson Hotel Cedar Hill is within a 15-minute drive of Dallas Zoo and Bishop Arts District. This motel is 1.2 mi (1.9 km) from Duncanville Fieldhouse and 1.5 mi (2.4 km) from Cedar Hill Shopping District.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Cedar Hill? This motel has 1249 square feet (116 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and microwaves, as well as phones with free local calls.
Whether joining us for business or leisure, enjoy a convenient extended stay at Fairfield Inn and Suites Dallas Cedar Hill. Located in the heart of vibrant Cedar Hill, we are just off U.S. Route 67 which gives you easy access to attractions such as Joe Pool Lake and Cedar Hill State Park, as well as the Dogwood Canyon Audubon Center. After a day of exploring the area, unwind and relax in our spacious rooms and suites with complimentary high-speed Wi-Fi access. Kick back on plush beds and take in a movie or show on flat-screen TVs with premium channels. Enjoy our complimentary hot breakfast buffet each morning to help fuel you up for a busy day ahead. You will find our two versatile event spaces for a variety of functions, from intimate receptions to corporate board meetings and conferences. At Fairfield Inn and Suites Dallas Cedar Hill, you are our number 1 priority. Ask us about The Fairfield 100 percent Guarantee, where we promise you will be satisfied or we'll make it right. That is our commitment to you.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. It does not matter if you are here at our Comfort Suites DeSoto Dallas South for business or vacation, we have got you covered with a free continental breakfast and more. Amenities include free WiFi, free continental breakfast, free coffee, a 24-hour receptionist and guest laundry facilities. Guest rooms feature microwaves and refrigerators, USB ports, premium bedding, coffee makers and flat-panel TVs. When you book our spacious hotel in Desoto, TX with suites you will be able to access many of the popular attractions in the area, including downtown Dallas, Grand Prairie Premium Outlets, Dallas Zoo, Six Flags Over Texas and more. Book today.
Located in DeSoto, Texas this GLō Best Western DeSoto Dallas is within the vicinity of the Methodist Charlton Medical Center and Country View Golf Club. This hotel is within the region of Kay Bailey Hutchison Convention Center and Dallas World Aquarium.
This new boutique hotel features sleek and modern finishes accented with bold pops of color that will delight both business and leisure travelers alike.
A spectacular lobby will greet all guests as they arrive, providing room to relax and mingle with family and friends. The hotel features a state-of-the-art fitness center and a dynamic breakfast area is a hub for morning activity as guests fuel up for their day. This GLō hotel balances value, design and comfort ensuring guests have the best of each, creating a memorable travel experience.
Some of the amenities available at our hotel are a complimentary full hot breakfast, a 15 person spa, a bar, in-room work desk with signature Herman Miller desk chair, in-room coffee and tea maker, gel-topped signature mattress, stylish bath amenities, complimentary high-speed Internet, a fitness center, a business area with wireless, secured printing in the public area and on-site guest laundry.
Planning an event? Our hotel has over 4,000 square feet of social and meeting space available for your use.
100pct Smoke-Free hotel. The Days Inn And Suites hotel in DallasDeSoto is located just South of the intersection of I-35 and I-20 offering easy access to the DallasFort Worth Metroplex. Located just a few minutes from downtown Dallas 12 mi and thirty minutes from Fort Worth.Approximately 10 to 15 min from American Airline Center Dallas Convention Center Fair Park Dallas World Trade Center JFK Memorial in Dealey Plaza. The hotel is also less than 30 miles North of the NHRA Drag Races in Ennis Texas and about 5 mi from ADESA auto auction in Hutchins Texas. Take a ride into Fort Worth to see the Texas Motor Speedway or the legendary Fort Worth Stockyards National Historic District or enjoy football at new Cowboy Stadium.Families will love our hotel with easy access to the Dallas Zoo. Start your day off with a free light breakfast item together with your choice of coffee tea and juice and stay connected with free WiFi. Microwave and mini-fridge. Onsite coin operated guest laundry.
When you stay at Homewood Suites By Hilton Grand Prairie At Epiccentral in Grand Prairie, you'll be in the entertainment district, within a 15-minute drive of Six Flags Over Texas and AT&T Stadium. This hotel is 6.5 mi (10.5 km) from University of Texas at Arlington and 7 mi (11.3 km) from Choctaw Stadium.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
You can enjoy a meal at Garden Inn Grille serving the guests of Homewood Suites By Hilton Grand Prairie At Epiccentral, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grand Prairie? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 147 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
We’re located within a mile of Epic Waters Indoor Waterpark, Bolder Adventure Park, Chicken N Pickle Sports Bar, and Epic Recreational Center. Texas Trust CU Theatre, Lone Star Park, Louis Tussaud's Palace of Wax, and Six Flags Over Texas are less than eight miles away. We offer 10,000 sq. ft. of meeting space and an on-site restaurant and bar.
Welcome to the Super 8 Grand Prairie Southwest. Our convenient location on Great Southwest Parkway offers easy access to I-20 and US-360 and is just minutes from Six Flags Hurricane Harbor Ameriquest Field Dallas and Fort Worth. Start you day off with a free light breakfast item together with your choice of coffee tea and juice and enjoy modern amenities such as wired and wireless internet access microwaves refrigerators in room coffee maker an outdoor pool our business center and much more.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. If you are looking for a long-term hotel in Lancaster, TX, our MainStay Suites Lancaster Dallas South offers the perks of hotel living in an apartment-style setting that features a kitchen and other inviting accommodations. Amenities include free WiFi, free deluxe continental breakfast, meeting space, and a 24-hour receptionist. Guest rooms feature kitchen facilities, premium bedding, USB ports, flat-screen TVs and coffee makers. Our hotel in Lancaster, TX is located near attractions like the Texas Helicopter Experience, downtown Dallas, American Airlines Center, Dallas Zoo, Dallas World Aquarium and the Sixth Floor Museum at Dealey Plaza. Enjoy the comforts of home at our weekly hotel in Lancaster, TX, and join our Choice Privileges program to receive rewards like gift cards and free nights.
Motel 6 Lancaster is located on I-35, 15 minutes south of Dallas. Shops, dining, and entertainment are within 3 miles. All rooms have a modern look with free Wi-Fi and micro-fridge units. A meeting room is available.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Make the most of your vacation at our new hotel in Lancaster, TX. Amenities include free WiFi, free deluxe continental breakfast, meeting space, a fitness center and a 24-hour receptionist. Guest rooms feature kitchen facilities, premium bedding, USB ports, flat-screen TVs and coffee makers. Our Sleep Inn Lancaster Dallas South hotel offers easy access to a variety of local attractions, including the Texas Helicopter Experience, downtown Dallas, American Airlines Center, Dallas Zoo, Dallas World Aquarium and the Sixth Floor Museum at Dealey Plaza. Whether you are traveling for business or leisure, our hotel in Lancaster, TX offers a simply stylish sanctuary where you can unwind. And do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Wake up on the bright side with La Quinta by Wyndham hotels. Whether you are in town for work or play we are here to help you relax with comfortable accommodations and modern amenities. While you are here enjoy our free Continental Breakfast connect to free WiFi and recharge in one of our spacious guest rooms. Our friendly staff also provides great service so you can make the most of your stay.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day in Red Oak, TX is a great night at our Comfort Inn and Suites hotel. Our hotel is close to the Globe Life Park in Arlington, Galaxy Drive-In Movie Theater, Lone Star Park, Hawaiian Falls and the University of North Texas. Each guest can enjoy our free breakfast, free WiFi, free weekday newspaper, exercise room and laundry facility. Unwind in one of our guest rooms, all of which feature a refrigerator, microwave, coffee maker and TV. Sign up today for our Choice Privileges program and start earning rewards points with your next stay. *Some amenities may require an additional cost.
Motel 6 Dallas Red Oak is conveniently located off I-35E between Dallas and Waxahachie. Nearby you will find shopping, dining and entertainment. We offer Free Wi-Fi and Micro-Fridges in all guest rooms.
Your Home in Duncanville, TX
Spend your Dallas business or vacation trip in our suburban Duncanville hotel, ideally located close to I-20 and I-35, and convenient to Dallas, Arlington, Ft. Worth and the Metroplex. Duncanville attractions, Cowboys Stadium, Six Flags Over Texas, and downtown Dallas are minutes away.
Plan a conference in our Convention Center, a training seminar, or a wedding in our 14,000 sq. ft. flexible meeting space. We offer full-service catering and complimentary WiFi. Our meeting space accommodates medium to large events, from 20 to 500. Our Grand Ballroom holds up to 450 guests, perfect for Duncanville weddings.
Visit our cozy lobby where you’ll find the Lobby Lounge and 24-hour Pavilion Pantry® which sells sundries, prepared meals to heat in your room, and beverages. Check your email in our complimentary business center. Maintain your workout routine in our fitness center or check out a Stay Fit Kit® from the front desk. Enjoy a swim in our outdoor pool or a soak in the whirlpool.
Your guest room or suite provides complimentary WiFi, ergonomic Mirra by Herman Miller® guest chairs and 39-inch TVs. Be treated like royalty when you are a guest at this hotel in Duncanville, Texas.
Located in Duncanville, Rodeway Inn is within a 15-minute drive of Kay Bailey Hutchison Convention Center and Dallas Zoo. This hotel is 11.9 mi (19.1 km) from Reunion Tower and 12.4 mi (19.9 km) from Dallas World Aquarium.
This hotel offers designated smoking areas.
Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 123 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
La Quinta Inn and Suites Duncanville is a newly built hotel off Highway 67 and within easy reach of I-20. Located in the bustling DallasFort Worth Metroplex this hotel is a short distance from Six Flags Over Texas Rangers Ballpark ATandT Stadium and other key attractions. Dallas is about 11 miles to the northeast and Fort Worth is about 30 miles northwest of the hotel. Guests enjoy a bright modern atmosphere pet-friendly accommodations free parking FREE WiFi and a FREE hot Bright Side Breakfast each morning. The indoor pool and spa provide endless relaxation after a long day. Both the common areas and rooms at this new hotel are tastefully decorated in a contemporary style. Friendly staff members are waiting to answer your questions and make you feel welcome. You only have to step out the door to visit numerous restaurants shops and parks in Duncanville and DFW International Airport is about 27 miles away. Every morning at La Quinta Inn and Suites Duncanville starts with a FREE hot Bright Side Breakfast to get you fueled up for the day. Dine on waffles pastries bagels hot and cold cereal fresh fruit and other favorites. After breakfast you can lift weights at the hotel fitness center or print tickets in the business center. Meeting rooms are available for your business needs and the brand-new pool and spa are sparkling clean. If youre feeling tired you can retreat to your room where youll discover a plush pillowtop bed and huge 50-inch television with premium channels. Every room includes a coffee maker microwave and mini-fridge so you can store and prepare snacks and leftovers as needed. Theres no need to pack a hairdryer since one is provided for you. Little touches like colorful artwork and large mirrors make you feel pampered and at-ease. La Quinta Inn and Suites Duncanville is near many outdoor attractions including Joe Pool Lake and Cedar Hill State Park. Take a drive to Forth Worth to enjoy key sights like the Fort Worth Zoo Fort Worth Water Gardens and Kimbe
Daily Mandatory Charge includes: Texas Recovery Fee.
Welcome to our new Hampton Inn & Suites Duncanville Dallas hotel, conveniently located just off I-20. Less than 15 miles from downtown Dallas, our Duncanville hotel puts you close to area attractions like the Dallas Zoo, Six Flags Over Texas® and the Dallas World Aquarium. Both Dallas Love Field and Dallas-Fort Worth International Airport are just 30 minutes away.
Get a great night’s sleep in a clean and comfortable room or studio suite. Each includes a 55-inch HDTV, coffeemaker and work desk with ergonomic chair. Stay connected with free WiFi. Upgrade to a spacious studio suite for a wetbar, microwave, mini-fridge and sofa bed.
Enjoy a free hot breakfast each morning of your stay, including delicious favorites like Belgian waffles, cereal, juice, coffee and fresh fruit. If you need a snack or forgot your toothbrush, stop by our 24-hour Treat Shop. Relax with a swim in our indoor heated pool or keep up your routine in our fitness center. Host a small meeting or special event in our sunlit event space for up to 50 people.
We Strive to Provide You with the® Best Duncanville ExperienceFinding great hotels near Dallas can be hard, but our Duncanville hotel provides easy access to Highway 67, Interstate 20 and Interstate 35E, which means you'll be close to many area attractions and businesses. Whether its work or pleasure that brings you to our area, we have all the amenities you need to feel right at home. Outside, you can soak up some rays, swim and splash in our pool or melt away stress in the indoor hot tub. It's all provided for your comfort and convenience at the Holiday Inn Express Duncanville Dallas. Our property is also within minutes of AAFES, and Cedar Hill's Uptown Village.Our hotel's location in Duncanville is equally ideal for corporate travelers as well for leisure activities. You can visit nearby exciting attractions, such as the American Airlines Center, West End, the JFK Memorial Museum, Dallas Zoo, Dallas World Aquarium and the Dallas Cowboys Stadium. Our Duncanville hotel provides you with a variety of fun opportunities for the entire family.When you are looking for hotels near Dallas, make sure you check out our hotel, which features amazing amenities, including a complimentary, hot breakfast bar, an indoor whirlpool, an outdoor pool and a 24-hour Fitness Center. There is no doubt that our hotel is one of the best hotels in Duncanville, TX.
Located just 15 minutes from the sites and sounds of Dallas, our deluxe hotel in Duncanville, TX, offers a range of amenities for travelers looking for modern conveniences and comfortable accommodations. Stay at our newly built property for easy access to all of the major sporting events in the area, including Rangers Ballpark and the American Airlines Center. You’ll find great shopping, dining, and entertainment venues in Dallas, Desoto, and Cedar Hill nearby — all just a short drive from the property.
All of our spacious guest rooms are designed to make you feel right at home. You’ll be able to get every day off on the right start with a complimentary full breakfast each morning, an assortment of hot eggs, breakfast meat, cereal, breads, and other morning favorites.
Take a break in our outdoor pool or hot tub, or work out in the exercise facility during your stay. If youre planning a business meeting or social event, be sure to ask about the meeting and banquet space available for up to 110 attendees.
Make your way to Uptown Village at Cedar Hill nearby to enjoy a variety of dining and shopping options. This open-air shopping center is one of the largest in the area and boasts more than 70 specialty stores and restaurants. Southwest Mall is another option for those in need of some retail therapy during their visit.
Whether youre here on business or planning a weekend getaway, enjoy modern conveniences at our deluxe hotel near Dallas. Book now through bestwestern.com for the lowest available rate with our Low Rate Guarantee.
Hungry for some great tasting Texas breakfast-look no more!
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
Arrived late to the wrong hotel. Caroline made the call to the other Laquinta we were reserved at. Thankfully they did not charge us and she took care of everything. Nice Hotel!!
WWaydaOur stay at Hampton Inn was great. Everything was nice & clean, the person at the front desk was nice and open for any questions. I will be coming back
GGuest UserI am a 2+ decade IHG member, so I have stayed at more hotels than I can count over 26 years of traveling. With that said, this was without a doubt the worst stay at a Holiday Inn Express (Duncanville, TX) I have ever had!! Let’s start with the property. There was trash, beer/beverage cans, and cigarette butts scattered around the poorly maintained landscape. Lots of ****s, terrible parking lot, clearly no grounds keeper. The floors in the dining area are sticky from who knows what. The breakfast choices for a non-meat, plant-based eater was stark at best. The pancake machine was inoperative, so ended up eating off property each day, not very convenient. The room was ok, not great, but ok. Needed to buy a room freshener from the dollar store once the “new room smell” spray wore off…..lol. Shower grout in the corner had some sort of science experiment going on, not sure, but nasty. When I checked in, I wanted a room near the back of the property to mitigate the freeway noise out front. That was working ok until a commercial big rig truck parked in the parking lot right outside my window and ran a generator for two nights straight!! Yeah, no sleep with that nonsense going on. I notified the front desk, once by phone, once in person and left a phone message with the manager….NOTHING done to correct this at all, very disappointing!! They did offer to move me to a different room, closer to the freeway noise I was trying to avoid in the first place. They just couldn’t figure it out. I guess if I was playing my radio too loud, they would move guest to other rooms rather than ask me to turn down the music, go figure. Makes no sense to me!! I picked this place for a four night working stay because the reviews were good and it was close to where I needed to be. Don’t be fooled by the review photos, this place is not that at all. I ended up leaving a day early and found a different competitor to give my money to. I am surprised at IHG oversight of this property, they are usually very good places to stay, but not so here. There was also construction going on in sections of the property that was never mentioned. Find a better IHG property for your stay!! The manager will respond to this review with the usual “sorry you were disappointed in your stay, we will work to correct this and”…….yada, yada, yada. But this is a long-term property and customer service decline that doesn’t happen in a short period of time and usually gets worse before it gets better. Shop wisely my fellow travelers.
GGuest UserI had an unfortunate encounter upon arrival when I was left outside the entrance for over 15 minutes without anyone working at the front desk to assist me. As a guest, it is disheartening to be left waiting and unattended for such an extended period of time, especially after a long journey. I expected a warm welcome and efficient check-in process, but instead, I was met with complete neglect. This lack of responsiveness is not what I anticipated from a reputable hotel like Best Western. The absence of staff at the front desk raises serious concerns about the level of service and the overall management of the hotel. It is essential for a hotel to have a well-staffed front desk at all times to address the needs of guests promptly and ensure a smooth and welcoming experience.