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The staff was extremely helpful and allowed us to check in early as we needed to go to a wedding in the afternoon. They were extremely accommodating. We would stay there again in the future. Good location and excellent restaurants nearby.

I’ve stayed at this hotel whenever I’m in Bellevue, WA for well over thirty years. My earliest memories of this property were as a Red Lion Hotel. Then it became a Double Tree and finally, on its deathbed , it’s a Hilton. How the mighty have fallen… Not withstanding the property, which I’ll get into, I will say that the staff are generally kind and helpful. So this review is not to diminish their efforts. However hard they work, the reality is this property is beyond salvage and should be torn down and a new property should be built in its place. The bedrooms are grossly outdated, and when you look behind the doors, or in between the furniture, you’ll see how old this hotel is. While it’s sizeable in space and scope, the elevators are tragically slow, with two-of-four being out of commission when we stayed there recently. Sadly, the water pressure is so low it takes forever to wash and rinse. Our keycard failed three separate times, requiring a long walk and painful elevator ride back to the main desk where the staff reset the keycard. The pool is functioning, but there were never enough chairs and loungers. Add to this there were never enough fresh towels and you’re getting the taste of mediocrity this hotel delivers. One absolutely disgusting site is the swamp that lies just beside the pool (down the concrete foundation about twenty feet). I have no idea who thinks this is aesthetically pleasing, but it’s not. It’s home to a few ducks who clearly have poor taste in accommodations, as did we. This poolside unattraction is downright ugly. One thing I was interested to see were several staff members not wearing any type of formal Hilton uniforms. The breakfast buffet chef was literally dressed in Carharts with a t-shirt, work boots and a ball cap on. And one of the maintenance staff looked like he just walked in off the street. Management must have been on vacation at another property. Finally, the outside of the building, including the massive sloping glass facade, clearly hasn’t been washed in decades. And worse, yet, the parking area is filthy to say the least. Food containers, candy wrappers, cigarette butts and hygiene products lay a strewn for days with no effort to maintain a modest effort in appearance. This was the last time we will stay at this hotel. If you want to save yourself frustration and disappointment, I encourage you to stay at the new Marriott up the street. Literally blocks away, it’s a cleaner, nicer bet.

The room itself was fine, but the free WiFi wouldn't work for my laptop, only our phones. We talked to tech support twice and they ran me through the standard litany of things, but nothing worked. This is the same laptop that could literally go down into the lobby, find a different access point, and connect fine, but the actual hotel's WiFi was hot garbage. Considering I was there for three nights, it was definitely inconvenient and something that'll prompt me to stay elsewhere for my next trip.

The location is next to a small church, relatively quiet. A bit old, but very hygienic. There is an elevator and hot water and coffee are available in the lobby all day. The room has a kitchen and is fully equipped. There is a supermarket nearby. Breakfast is simple and normal. Self-driving travel can be considered if your requirements are not high.

Very good, will come again next time, because it is the feedback from the company's business trip from the colleagues, I will still choose here for business trips in the future, good quality and cheap, very cost-effective

We've stayed here on three visits from Japan and will definitely stay here again. Hotel is part of Bellevue Club which means hotel guests are able to use the club facilities such as gym, basketball court, tennis court, pickleball court, swimming pool. It's like being in a resort setting close to douwntown Bellevue. Staff are freindly and rooms are good size with very comfrtable beds. Casual restaurant is very good and during the weekends the higher end restarant will operate so good choise within the hotel and of course it's close to downtown Bellevue with many restaurant choice. Unlike large international hotel brands, BCH is very cosy with a private feeling. Limo service to take you around within two mile radius of the hotel was great to have. In 2025, new light rail train will extend over to Seattle side so access will be improve.

I would absolutely recommend this hotel. I needed some work done on my car and I didn't want to hang out in the dealership waiting room for several hours, so I booked an overnight stay and asked for late checkout. This was the perfect combination! It was like a mini-vacation, but I was still able to work remotely from the hotel room in comfort during the day while I waited for my vehicle. I strongly believe the hotel should partner with local car dealers to make this a regular package deal because it worked so well. The hotel staff were friendly and accommodating. The price was very reasonable. Overall this was a great experience.

This place is a de-flagged Courtyard Marriott. Honestly for that description it isn’t too bad - the room was clean, the old-style keycard doors indicated it had been quite a while since an update…but the mattress was fine. Common areas seemed decent, though gym actually was quite sad - very small, machines oddly wedged together, TV blasting at 5 am So a high three stars maybe four for the facility - I didn’t pay very much either. But the reason I’m giving a much lower score…5 am and I’m going to the gym. Walking through the main lobby on the way there were two me talking extremely loudly in a language I don’t speak…and seemingly on the phone too telling someone else about the condition of pieces. It later turned out that this was the front desk clerk and someone else seemingly in their employ. That other person shortly after I went to the gym proceeded to follow me in, walking in and out and seemingly inspecting different pieces. He was completely oblivious to anyone else…after probably walking in and out ten times and continuing to talk on speaker at a non-indoor speaking point volume, I asked if he could stop or be quieter while I was using the gym….and he proceeded to to say “No, I need to do this now”. Honestly this wasn’t the end of the world…it’s less about the case itself…but is this the attitude towards guests? Like do I need to apologize for wanting a reasonable environment in the gym? At that time the morning? Couldn’t you consider others at all? So my experience otherwise had been fine -but this is not an establishment I’d want to do business with again.

Twice a year I’ll stay in downtown Bellevue and visit a couple of my favorite restaurants. I stayed here in January 2025. Having stayed at other InterContinentals across the world, here are my thoughts: Pros: The hotel is new and is located in downtown Bellevue. There are many excellent restaurants within walking distance, as well as numerous places to shop. The room was very nicely decorated in a modern design. I immediately noticed a pleasant, clean smell in the room. The bed was very comfortable. The bathroom was spacious and had excellent water pressure. The heating/AC worked well. I like the room cool at night, but warm in the morning. No issues with it at all. The staff were all very kind, helpful and friendly. The person checking us in, Adriana, did so quickly and pointed out places to explore. The concierge, Leanne, was amazing! She had plenty of great restaurant tips, with a few discounts to offer. The manager Ali, who I spoke to on the phone, was very helpful and professional. The buffet breakfast overall was good. It did offer some options and was quite delicious. Now, the cons….I booked my stay in the InterContinental website. On the day of checking in, I noticed a special on their website. The special, which was about $120 MORE than I originally had booked, offered parking and breakfast for two. I called the hotel (the number listed on Google for the Bellevue location), but was routed to a call service in Asia. When I asked to make the change to take advantage of the offer on their website, I was told it was impossible. I was told the ONLY way to take advantage of the offer was to pay a cancellation fee on my initial booking and then rebook using the offer. Keep in mind, I was trying to give the hotel MORE money than I initially had booked. I ended the phone call quite frustrated. I called a second time, hoping to directly contact the hotel. I again reached a call center in Asia. Why they outsource their calls to Asia is beyond me. Other 4 star hotels in Bellevue, including the Hyatt and Westin, can easily be directly contacted. Same thing when I called the second time…they said making a change (ie spending more money) was not possible. I asked to speak to a manager. They put me in touch with someone in Bellevue, but the phone connection was terrible. There was a delay on the phone with an echo. I asked to speak to someone else. I was connected to a manager named Ali. She was very understanding and apologetic and told me the change could be made, without penalty. I asked her if she could book it for me, but she said it needed to be booked online. By this point, I was frustrated and ready to book at the Westin, which I’d stayed at a few times before. After getting off the phone with Ali, I decided to try and book the special offer online. I did without any complications. Ali did call me back a few minutes later saying she also could book it for me. Altogether, it took me 74 minutes to change this reservation. Had I simply bee