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I joined Hilton Honors and booked a room for one night for my husband and I. I can’t praise the woman at the front desk who took my call to book our room. She treated me like royalty over the phone-answering my many questions, providing useful info, and was so friendly! After driving all day, we were ready to check in and relax. When we walked in, the hotel was bustling with holiday festivities and beautifully decorated. The lobby was filled with people gathering for their own parties, holiday music, and staff dressed in holiday finery. We couldn’t help but catch the Holiday Spirit! The woman at the front desk was more than friendly. She treated us like old friends! She was super accommodating - we got the room location I requested a few days before. She even let me choose pillows to be delivered to our room. In spite of all the parties going on, our room was quiet all night! We enjoyed a nice dinner in their classy restaurant and didn’t have to wait to be seated. The next morning was Breakfast With Santa 🎅🏼 in the dining room. So we were seated in the lounge area which was a smaller area but just a nice. We had a nice hot breakfast, and enjoyed a delightful view of the parade of children and babies going to breakfast all dressed up in their holiday outfits. Thank you and Happy Holidays to the terrific staff at Double Tree by Hilton Bay City Riverfront!

Stayed here while attending Rock the Boat on the Princess Wenonah. The King bed room was spacious with fridge and coffee maker. The a/c was on the wall and little hard to maintain temperature, but overall not bad. The shower was a big walk-in with good hot water and pressure. The sink counter was large and plenty of towels were provided. The amenities are on the shower wall. The noise level was low - I was on the top floor (4th). I was not thrilled to be near the elevator (I requested away from elevator), but it wasn't too noisy much to my surprise. The only complaint is for the money, no breakfast is included. They do have a small coffee/cafe in the lobby, but I would recommend either Uptown Grill or Live Oak Coffee for breakfast which are located right across the street. The staff was friendly and helpful.

A nice, clean, quiet hotel in downtown Bay City. Breakfast was good and the staff was polite. The pool looked cool, but we didn't get a chance to use it.

This little, old-fashioned, ”motor-inn,” is by far, the least expensive, and the absolute ”cleanest” motel in Bay City. It is nice and quiet, and you have to worry about being awakened during the middle of the night by police ”visiting” one of your neighbors, unlike another motel. I first was going to stay there several years ago, when my power was out during a winter ice-storm. Just as I was in the process of checking in, the owner says to me, ”Sir...sir. We are getting reports that the power has been restored to certain areas. Why don't you call your neighbors and find out?” So, I did, and he simply cancelled the charge to my card, and wished me well. Now, how many motel owners would turn away a ”paying” customer?! Virtually none, I would venture! So, I made a ”mental note” of his honesty, vowing to myself that I may someday return. It's owned and operated by a husband/wife team from India, along with ”one” housekeeper. He apparently does all the maintenance, while his wife ”man's” the phones and does check-ins. They, and their staff, are very conscientious about the wearing of masks. They are in the process of doing a ”demolition” of their outdoor pool. But the rooms, (and bathrooms,) are very clean. There's a surprisingly large refrigerator w/spacious freezer, a fair-sized microwave w/turntable, as well as a very, small, (one-cup,) coffee-maker, and the a/c is quiet, but works great. They used to offer a ”continental” breakfast,” but have discontinued it dur to Covid-19.

My husband and I visited the Quality Inn after a day trip to Frankenmuth for a quick honeymoon gets-away. We were so pleased with our stay. The front desk staff was fantastic. Had us cracking up and made check in very smooth. Room was updated and our bed was very comfortable. Breakfast in the morning was very good. My husband I were impressed especially not knowing what to expect due to our current circumstances. We enjoyed our stay so very much. I accidentally left my electric tooth brush in the room. Housekeeping put it aside and I was able to locate it with the amazing help of the front desk. Then the hotel manager, Stephanie, went to the post office and sent it to me. Are you kidding???? That kind of service is unheard of these days. They went above and beyond. Very impressed with the hotel and all the staff at Quality Inn in Bay City. We will definitely be returning. Price was very reasonable as well! If you are looking to stay in the area, stay here. They are wonderful!

There is a short drive around the hotel to eat, the environment is very quiet. Breakfast is ok. The facilities are a bit old, but very clean. The fitness equipment is very good, it is the best economy hotel I have ever stayed at.

Pros: clean room, did not hear people in the next room, plenty of parking, hot breakfast food OK. Makeup wipes in room. I was impressed with the fact that they had soy milk and Chobani yogurt. Acceptable nightly rate using Hilton points. Cons: very firm mattress… even my husband thought so, and he’s much more forgiving than I am about firm mattresses. Handicap room #123 had been smoked in and there was an attempt to cover it up with perfumed cleaning product. It was not properly cleaned. This happened to us at the Doubletree in Bay City as well. The cut fruit at the breakfast was three days past its prime. We use the digital check in on the app and digital room key. It worked just fine, but I felt very strange not checking in and out at the front desk. It was an option, not required. Overall, I would not stay here again, simply because of the beds.