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The guest room was in great shape, but what stood out was the breakfast service and especially Helen. She was incredibly helpful, communicative, friendly and worked very hard to make everyone feel welcome. On Sunday morning the crew were down a staff member and Helen and her colleague were running all around to keep everyone satisfied in a very busy morning breakfast. Thank you.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

Excellent customer service experience with front desk even when having issues went above and beyond to accommodate would definitely love to come back.

My husband and I wanted to stay somewhere in Philly that had breakfast and free parking. We hit the jackpot when we found the Manayunk Chambers Guest House. It checked the boxes for both requirements, but it was *so much more*. Mark, the ”face” of the B&B and Neal, a more ”behind the scenes” operator, are warm, friendly people who embody a wonderful mix of modern savvy and old-world chivalry. We arrived at the end of a 1,000-plus-mile road trip and I was wiped out! Accordingly, it warmed my heart that they both, at varying moments, offered to carry my suitcase up/down stairs. We also enjoyed lively conversation with each of them. Fun! When we booked the room, we asked if there were any discounts such as AAA or seniors. Mark does not offer such perks as a rule, but a look at his calendar allowed him to give us 10% off. To our delight, when we checked in, he offered us an upgrade at no additional charge. What a mensch! We booked the Parisienne Suite, but with the upgrade ended up in the City Suite, which was marvelous. The bed was so comfortable, I almost didn't make it down to the parlor to partake of the ample selection of wines/beers/sodas and snacks. But I couldn't pass up that opportunity... Nor should anyone who stays there. It is thoroughly relaxing and peaceful. Before calling it a night, I immersed myself at length in the soaking tub, which removed any tension that might have been left. After a sound snooze, my day began with, perhaps, the funkiest shower I've ever taken. I cannot tell a lie. I was like a little kid changing the settings to make water come out of different spouts. It was a ton of fun and I'd have liked to take the shower home with me, but it didn't fit in my luggage... ;-) Breakfast—peach crepes with yogurt, fruit and granola; cappuccino and a basket of homemade pastries—was artfully presented, healthy and delicious. Does it get better than that? As a matter of fact, it does, because conversation with Mark and his other guests was also completely engaging. And with its independent shops and restaurants, Manayunk is an adorable area with something for everyone. From start to finish our stay at Manayunk Chambers Guest House was a salve for body and mind. Thank you so much, Mark and Neal. We can't wait to come back again.

The location of the hotel is perfect if you have a car and don’t want to worry about parking. Parking does cost $14 a day however. It’s conveniently located next to a Target and their is a supermarket about a 5 min drive away. The gym facilities were very nice. If you want to use the pool you have to reserve an hour time slot. There’s no complimentary breakfast but there were granola bars to grab as snacks. Overall I enjoyed my stay