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SO... My purpose of being there was to be close to where I was having surgery (in Vail). I was so looking forward to being in a luxurious hotel where I could enjoy the views and have a nurturing place to return to post surgery to start healing and doing Physical therapy. I was told that it was ”15 minutes to Vail and my clinic” - which was not the most comfortable way to get there - in a shuttle bus with many steps and cramped seating. Our room (I travelled with one of my dearest lifelong friends who also was my caregiver) was nice enough -one bedroom suite. It had 1 bathroom we shared - again that was OK. However, the room was the furthest (distance wise) room from the front of the hotel ! There would have been no way that I could have walked post surgery the distance. Also while we were there the elevators were down and only 1 was working. Between the large dogs running around and mothers with double-wide strollers - there was absolute craziness ! My special diet was not handled properly - instead of a ”Cauliflower steak” they served me STEAK with cauliflower. I basically could not eat for 2 days - not good for pre surgery. (they had heads up too!). That was pretty much the last straw - sealed by getting slammed in the foot by an aggressive mom who said as she got into the elevator ” I am coming in no matter what - room or not!” At that point, I had to get another hotel and move to a much better match for the remainder of my trip. I could not take a chance of someone running into me post joint replacement !!! Seems to be the place to be with your large dogs and children - not for a calm environment. Anyway, that was my experience. Hope y'all have a better time!

Booked this hotel for skiing, it's pretty good, the room is big, with a kitchen, you can cook, because the hotel basically doesn't have breakfast. You can park in the basement, otherwise like me, you have to dig snow for half an hour the next day. The other thing is that the hot spring on the top floor is great, you can see the beautiful snow-capped mountains

Three words: Perspective. Context. Expectation. We are not who you’d usually expect to stay at a Ritz-Carlton. We’re a hard working middle class couple from rural Ohio. We saved up for a long time to finally have a honeymoon after 13 years of marriage. This was also our anniversary trip. Off season rates are the only way we could afford to stay at this gorgeous resort. We knew that the Ladies and Gentlemen of the Ritz-Carlton were renowned for their tremendous levels of service. What we did not expect was how warm, welcoming, and casual that personalized service would be. Unlike another luxury property we stayed at in Vail, the Ritz-Carlton Bachelor Gulch welcomed us with open arms with no judgments of our status. The staff genuinely seemed interested to get to know who we are and make sure we were truly happy. Simply, everything exceeded our wildest expectations. We actually wished we spent the whole week here rather than splitting it with the other property in Vail. There was absolutely no reason to leave the resort. Everything we needed or wanted was here. We received truly tremendous service from Johnny and Matias at Wyld. Win from the Great Room. Nolan from in room dining. Angel from housekeeping. Nik from valet. Cheyenne from Sakaba. You all made us feel like we were visiting family. You welcomed us into your home.

Wow! I was impressed. I have felt that the “Comfort Inns” have been a little lacking in the past few years regarding cleanliness, lighting, breakfast, etc. as a matter of fact, even though I was a “choice member” I avoided staying at a Comfort Inn. I had no choice and had to stay at one in a different location a couple weeks ago and it only confirmed my thoughts, “don’t stay there”. However, this one at Vail/Beaver Creek was quite different. It was clean, lighting was bright, even had hot soup and hot cocoa in the late afternoon waiting when we got back from a fun, cold day of skiing! I liked it so much that I actually recommended this particular Comfort Inn to others.