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verry good hotel .because wonderfull a great place . I came across it while walking around Beylikdüzü. pool, cafe, spa, all available. I went with my friends. Everyone liked it very much. We had a great time. All of you should definitely try it. You can't always find places like this. Tuyap is very close

I spent there 18 days last month . I just booked for three days afterwhich I decided to continue . very generous people , elegant rooms , affordable prices and a very helpful staff namely ; Salma , Mert and Gokay . Wonderful breakfatst and a whole day free and very variable snacks at the Lobby . I highly recommend it and I am sure I go back there ISA.

Ok so I'm going to be as diplomatic as possible as I want to give a fair review, and this is also based on my personal experience working within a 4 star hotel in London. 1) Upon arriving to the hotel, I instantly noticed the disorganization and inefficiency of staff. There were FOUR receptionist as well as a porter crowding around one computer serving only ONE family despite there being multiple computers and really no reason why 4 receptionist should be at one computer. 2) Secondly the whole concept of having to log into the hotel wifi using your passport number is just a nuisance and stupid to say the least. 3) on arrival we were handed a very direct piece of paper claiming that food or drink that is not purchased in the hotel is prohibited from entering (YES EVEN YOUR OWN DAMN WATER) OTHERWISE theyll CHARGE you the HOTEL fee for the food or drinks that YOUVE purchased. Genuinely the dumbest and poorest hotel policy I've ever encountered as theres really no logical explanation as to why it occurs other than they're thieves. Fraud. That's literally it. So if you want to bring your own snacks or water or whatever it is, think AGAIN. Because theyll literally stop you, or search your trash and charge you the hotel price for things you've bought. RIDICULOUS. 4) air conditioner quiet, but weak- its rubbish. 5) basically it's not a 4 star hotel. More like a 3 star seems more fitting. 6) to the management. If you want to make your hotel better, scrap that whole food drink policy (it's common sense).

Friendly staff all over the hotel. Started with a Royal checking in by Emre then the rest of the staff Yagmur, Mahsum only to name a few took over. Breakfast was Amazing. Food & Beverage Manager as well as waiters were great and welcoming too. Rooms were very clean and excellent housekeeping service. Shopping Center right next door for those who want a break too.

I just don't know how to describe it, I feel like I'm in my second house while staying in this hotel, first of all the Hotel is extra clean and they are ready to clean your room everyday and 24/7 service while other 5 star hotels in Istanbul don't do that The hotel is very comfortable and comfortable. All you are looking for you can find it in this hotel, I used to do my business meetings in the cafe and the lobby and they are so quiet with fast wifi and well designed fire business meetings, and they will give you drinks for free they are just awesome, it is extremely affordable for such standards, I am speechless!!!!!! I don't know how to describe it, I feel like I was in my second home while staying in this hotel, first of all, the hotel is clean and ready to clean your room every day and they serve 7/24. Other 5-star hotels in Istanbul do not do so because of staff shortage during covid-19, they are in a wonderful location next to MetroBus, they have a wonderful lobby and wonderful rooms, Everything is perfect, staff and hotel owner very close and nice, great! I can find everything you're looking for in this hotel, I would have made my business meetings in the cafe and lobby, and fast wifi and well-designed raw business meetings will give you very quiet and free drink. Only great, very suitable for such standards, I'm still!!!!

This hotel is obnoxious! Main problem is they do NOT respect your room as your*private space while you are here. I did not feel secure at this hotel at all. I booked Sarrssa hotel following eye surgery at Birinci Goz (an eye hospital right next to the hotel). I thought it would be a good idea to stay right next door to the eye hospital for a week while I recover. The hotel is overpriced, is dirty, everything is in poor condition, the staff spoke no English, and they were were obnoxious . I had problems from the instant I got there to the moment I left. I am writing this review from the hotel lobby with hastily packed bags, waiting for my taxi to airport, because I was just thrown out of the room I had just stayed at for 8 nights while packing to check out at 11 (which I had assumed was checkout time since that is a normal checkout time at US hotels.). Apparently checkout here is 10:30, not 11. I didn't know that (remember I speak no Turkish and they speak no English). So they sent, not 1, not 2, but 3 (!) goons up to my room at 10:30 to demand I either get out or pay another night. I had stepped out while packing to get a cup of coffee, came back at 10:30 to finish packing, and found 3 guys in my room looking at my half-packed stuff. I didn't know who they were., but it turned out they were hotel staff there to throw me out at checkout time. ***? A phone call wouldn't do? Or a polite visit from 1 person at reception? No American hotel would treat a guest this way. But let's back up. On arrival I had to demand 3 different rooms until I got one that wasn't drastically overheated by broken radiators that would NOT turn off. I finally got one that was a comfortable temperature. I unpacked and made myself at home. The next day I went out for lunch with my stuff spread out like I'm at home, e.g. medications needed for my eyes post-surgery sitting on the bathroom counter alongside the soap, shampoo, etc. Well, the maid had come through while I was out and tossed my medications along with the part-used soap and shampoo etc. I assume she just swept everything off the counter. into the trash without looking Also everything else in the room had been re-arranged including important documents I had spread out on desk next to my computer and a couple documents on the bed. I didn't know what else had been accidentally tossed out. I ran down to the lobby (”don't clean my room any more! please nobody come in to my room!” typed into Google Translate). They just smiled and said I need to take it up with the housekeepers. Not their problem. OK, great way to treat a guest. Then I went back to Birinci Goz and got replacement meds. OK, so next day: before going out I went to the housekeeper and typed into Google Translate ”Do NOT clean my room!” and showed her the translation. She appeared to understand. Then I went to lunch. This time I took the eye meds just in case. Well, the instant I went, she went into room and cleaned, against my wishes. This time I came b

Я предлагаю етот отель всем людям очень тихий чистый и цены хорошие он остаётся в центре города😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

In all senses, with perfect comfort, stay with a company that will warm you up with non-limited rhythmic workers in service, we advise guests to have no problems with hygiene in cleaning. Thanks to the managers in the problem to the last