GGuest UserWe stayed at The Reef for 15 days this February. It is a very simple hotel, located in a strategic position, very convenient for reaching both the beach and the walking street. The breakfast is really the thing that amazed us the most! The dishes to choose from were all excellent, the choice was vast, and all the Mojo guys are really nice, always polite and attentive to the customer. However, our experience was not entirely positive regarding the room and especially the cleanliness. Our room was on the ground floor, spacious but still dark and without a balcony or windows to open, only two panes of glass overlooking a forest that was practically a landfill, with plastic bags, broken tables thrown away and other rubbish . Even the bathroom wasn't the best, dark and a little neglected, but, in my opinion, everything fits on vacation, except for one thing: the lack of cleanliness! The ”make up the room” consisted in changing the towels (which were only one each, to be used for everything, from the shower to the face the following morning), bottles of water in the fridge (much appreciated) and placing the sheets on the bed . End. In the whole stay, the sheets were changed only once, after that, seeing that in 7 days we always had the same stained sheets, we left a note with the cleaning lady (and it was the first and last sheet change). Sand, dust and other dirt were always present on the floor, behind the bathroom door and in every corner of the room. The bathroom mat outside the shower, after days, now soaked and full of sand, was not changed, and even there we had to leave a note written, and once changed, it remained the same until the end of the holiday. We are not very demanding, we adapt to the various situations that arise, but honestly we were very disappointed by the poor cleaning and care of the room, especially having high expectations having read excellent reviews.
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