Find the Cheap Long Bay Hills Hotels

Our group of 5 couples had an amazing time in Turks and Caicos! Seven Stars exceeded expectations. The resort was beautiful, pristinely maintained and laid out well. Everyone who worked there was so accommodating, helpful and friendly. Service was prompt. The bartenders and beach servers (especially Pederson) were the best; always there for anything you might want. The food and drinks were plentiful and delicious. We loved that there was ample seating at the pools and beach. We were so well cared for and able to truly relax! There were so many delicious choices each day for breakfast at Seven restaurant. Many in our party used the in-site gym or the bikes available. We spent as much time as possible on the beach or by the adult pool.

We arrived for a short 5 day trip to the Ritz Carlton Turks and Caicos after launching our second Cafe in Minnesota (we needed the break); Property is very clean, rooms are breath taking with AWESOME views and the people are the most friendliest... LETS GET TO THE NIK NAK part of it. When we arrived our room was not ready, so we went to the next best thing (The Bar in the Lobby). We met the Bartender Whitefield, he was a great conversationist, but needed a few pointers on mixology. We saw a gentleman enter the Bar who seemed slightly angry, we believe he was management because of his attire -long sleeve white shirt, well groomed with long loc extension)- My husband and I were like WOW! This is not how we speak to our employees despite the circumstance. We waited a few minutes and asked to be closed out (Awkward feeling after they started arguing). We walked a bit to familarize ourselves with the property, BEAUTIFUL. Then finally an agent found us to inform that our room was ready, LOVE IT. We had a great dinner at BLT steak house, where Evanson was very accommodating. My husband wanted a night cap after we heard the entertainer singing OMG it was beyond crowded, with no seating. We stood by the Bar, to order a drink, and NO WAY to our surprise it was the same manager from earlier, arguing again with a different Bartender, this time we managed to get his name Akem. It was extremely crowded and understaffed but they were still trying to be accommodative. Another gentlemen in a suit, was walking asking everyone if they are okay and how can he assist (Ritz Carlton Standard). We dont usually comment on these sites, but we do read the reviews, and us being managers with 2 cafes, it's hard and at times frustrating, BUT we try our best to be civil with our staff with no conflicts in public or private. We reported the issue to the Front Desk on the Manager behaviour, it was not professional but embarassing and humiliating. Hopefully we will be back.

We stayed at The Sands on Grace Bay twice, November 2022 and November 2023. On both occasions we thoroughly enjoyed our stay - hence the reason we returned in Nov 2023 after our initial stay in Nov 2022. We stayed in a suite with a separate bedroom, living room, fully functional kitchen and balcony. The staff are lovely and very responsive to your needs. The beach and the beach facilities are on par with what you would expect from a top quality resort on Grace Bay. Even at busy times we always found sun chairs and umbrellas available. The sand is pristine powdery white and the water is crystal clear. We are certain that we will return to The Sands on Grace Bay in the near future.

Second time coming to T&C, but first time staying here. Classic saying of “if it ain’t broke don’t fix it” applied to this visit. The property was nice, the beach (as usual) was immaculate with beautiful water…BUT that won’t change as you choose most of the accommodations on Grace Bay. Your overall experience however can change dramatically from choosing one property over the other. The grounds are kept very clean and neat, with lush perfectly landscaped gardens throughout. The ocean view suites are very spacious and nice. However… We came back from the beach our second day here and found that we had no running water at all. Called the front desk went back and forth for 10 minutes before maintenance finally came and told us that they had shut the water in our room off because the water heater had a leak, and now they wanted to come back and replace it. Less than ideal when you have dinner plans in 40 minutes and no running water after a day out. So we leave them to do their thing in the room and leave for the night. Come back around midnight and go to take a shower…water runs, but won’t get hot!!! We’re pretty pissed at this point and decide to sleep it off. The next morning we go down to the front desk, and a manager “escorts” us back to the room to feel the water as if we don’t know what hot water feels like only to say “yeah, there’s no hot water”…thanks so much for the ground breaking info! Maintenance comes back to the room again and says they need to work on the water heater….again. After a day and a half of no water/cold water we were given a fruit/cheese platter with a genetic “sorry for the inconvenience” note. At the end of the whole ordeal and a little back and forth we ended up getting a discounted rate for our last night and felt that was sufficient. Overall, we were happy with the property itself, and aside from the water debacle we had a nice stay. I’ll break down the cliff notes below: -Property: 4/5, just beautiful all around. Kept very clean and tidy. The only gripe I have is there’s not much relief from the heat in the way of AC. Your best bet during lunch is getting one of the seats at the beach bar so the fan hits you. -Beach: 4/5, kept immaculate. Crystal clear water and pristine white sand. The issue was the seating. The loungers were all placed so tightly together that you’re on top of each other at times. People get out early and take the front row then never return to their chairs all day. Very annoying especially when the front row is all gridlocked and you have to walk all the way around to get into the water. Not sure why the other resorts on the beach seem to have a nice pattern but here they couldn’t get it down. -Pool: 3.5/5, no frills but a nice size and was always kept clean. The swim up bar was nice to have although service was often very slow. (Island time to the max) same deal with chairs, people come out early throw towels down and never come back. Still easy to find chairs mid day though. -Room: 3