We know that the state of Ruanda has a strict and tough Corona protocoll and we don`t want to act against this at any time. We stayed from 13.12.2021 till 16.12.2021 in the Gorilla Lake Kivu Hotel in Gisenyi. The staff was very friendlly an helpful but the manager Mr. N.W. failed many times. Mr.N.W. saw at arrival the positive Covid-PCR-Test of my wife (former PCR- tests were all negative) and a negative Rapid-test of the same day, then he asked us to stay in the room, what we did. Then he promised us a medical consulting and examination (I’am a medical doctor too) at the same day and he promised to arrange a new PCR-Test on the 17.12.2021, after 4hours of waiting he gave us the information that he was trying, this was a lie, on the 17.12.2021 he admitted that he had done anything, but in the morning of this day he came with the police and insisted to her to put my wife a GPS-Bracelett on. At this situation I saw flickering $-signs in his eyes. He treated us as prisoners and not as paying guests, we had no daily housekeeping and nobody took care of us, nobody ask us for our personal daily needs, we get toiletpaper, exchanging of towels only on request even the paid breakfast, he was unable to organize the exchange of a not working lightbulb in the bathroom or to give us a moskitokiller, he allowed noisy und loud gardenparties which disturbed us till 4:00am in the morning. He was unable to arrange a personal talk between my wife and a member of the UN which was send by our niece working by th UN in Goma, we stayed on the groundfloor and a talk was easily made over the balcony. I wanted to say ”Good bye” to him on departure day he was inhouse but he didn’t want to see me. We are sorry to say but this is no hospitility or way to treat paying guests, we cannot recommend or appreciate this management. My personal opinion is, he ist the wrong man at this place, a manager’s duty ist to talk to guests and solve problems in a gentle, polite and diplomatic way and make guests feel comfortable and safe. This management is not 3-4 stars worth! The country is very polite, helpful and honest, what we can't say that about the hotel experience in this hotel. We also learned, that we were not the only guests, who make such an experience, really not a recommodation. Thomas ans Annette Guenster
The Western Mountain Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Gisenyi will find that the Western Mountain Hotel is a fantastic accommodation choice. There is no shortage of things to see in the area, with the Cotton Club, Vision Jeunesse Nouvelle and Nyanja Night Club all nearby. In their spare time, guests can explore the hotel's surroundings. Guests of this Gisenyi hotel can make use of the parking facilities. When it comes to Gisenyi hotels, the Western Mountain Hotel is highly regarded for its excellent facilities.
When you stay at Maddy's Kitchen and Accomodation in Gisenyi, you'll be 3.3 mi (5.4 km) from Nyamyumba Hot Springs. This bed & breakfast is 1.1 mi (1.8 km) from Gisenyi Beach and 1.7 mi (2.7 km) from Rwanda Tourism University College.
Pamper yourself with onsite massages or take in the view from a garden. Additional features at this bed & breakfast include complimentary wireless internet access and a picnic area.
Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:00 AM to 11:00 AM.
Free self parking is available onsite.
Make yourself at home in one of the 7 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.
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With a stay at Queen Greenstars Apartment in Gisenyi, you'll be within a 5-minute drive of Université Libre de Kigali and Rwanda Tourism University College. This apartment is 1.9 mi (3.1 km) from Gisenyi Beach and 5.8 mi (9.4 km) from Nyamyumba Hot Springs.
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The Dian Fossey Nyiramacibir Hotel is an ideal spot for travelers wanting to discover the city. Visitors to Gisenyi will find that the Dian Fossey Nyiramacibir Hotel is a fantastic accommodation choice. There is no shortage of things to see in the area, with the Nyanja Night Club, Scandinavia and Rubavu Mosque مسجد all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate.
With a stay at Stipp Hotel Gisenyi in Gisenyi, you'll be near the beach, just a 5-minute walk from Rwanda Tourism University College and 13 minutes by foot from Université Libre de Kigali. This spa hotel is 0.7 mi (1.2 km) from Gisenyi Beach and 4.9 mi (7.9 km) from Nyamyumba Hot Springs.
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Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
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Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
The property is an oasis of beauty in the middle of a village. The large property has lots of native trees and birds, and the pool and fitness centre are a boon with the heat and all the good food. The hotel overlooks a “swimmable” lake (although there is too much plastic and garbage floating around to want to venture in). The staff are very friendly and accommodating. When we arrived, we wanted to ensure we had a quiet room, and I guess knowing they were hosting 2 private functions that night, they upgraded us to a luxurious 2-room suite with private (large!) balcony. Unfortunately we could still hear the booming music from the functions until 10pm, followed by more distant but still booming music probably coming from the local village. The buffet breakfast was wonderful, and the a la carte menu has lots of good options, although service was a little slow. Lovely first-class hotel.
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Of all the hotels in Gisenyi, which hotels have the highest user ratings?
When travelling to Gisenyi for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Kivu Beach Garden, Dian Fossey Nyiramacibir Hotel and Gorillas Lake Kivu Hotel
are popular hotels with high ratings, making them good choices for your trip.
At what hotels in Gisenyi can I try local breakfast foods?
What popular hotels have non-smoking rooms in Gisenyi?
Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air.
Sawa Sawa Motel,Western Mountain HotelandKivu Beach Garden
are all popular hotels in Gisenyi with non-smoking rooms.