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We can cook there and have a balcony.

We have spent five days in August and a week in February. The hotel improved, obviously the staff is trained and the cuisine in half board has ”healthy” options, although salty and heavy food prevails. The mayor problem is the smell in rooms above the restaurant (I suppose Italian La Pista), because in the evening you can not open the window because it smells like you are in front of the grill. The other downside are the central heating in rooms, so in my opinion it is too hot during the night (we slept with opened window, when after midnight smell stooped). The heating, on the other hand, in game room where kids spend some time in the afternoon was, and it seems always is around 30 degrees of Celsius. This two things can not be allowed in five stars hotel. In addition, smoking in the lobby is very non natural element, so instead of air you feel grill and cigarettes. The new restaurant La Pista is quite good, the prices are above the average of Serbia. Kids menu is typical, bolognese, burgers, chicken. To conclude, it is overpriced accommodation, comparing to similar hotels in Italy or Austria, but since it is covid and for skiing this winter there are not many options, most of the people did not have other options. Kopaonik is one of the rare open resorts in Europe, however the epidemiology measures are very ”soft”.

A nice characterful hotel, Yugoslavian oriental in style, right in the town centre on the square. A wonderful first floor reception and atrium complete with water feature and rooms on gallery type corridors above. I had a fairly small but suitably comfortable room. A reasonable traditional breakfast including Turkish tea. Driving into the town centre can be tricky and it looks like there is limited parking at the hotel so best to ask them to reserve a space for you in advance. The attendant at the ground floor entrance and car park was friendly and welcoming. This was a good hotel for my first visit to Novi Pazar. I didn't visit the café bar restaurant so only had the breakfast.