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4.7/5
Outstanding
MMingyezhaizhuA hotel full of surprises, only about a 5-minute walk from the main church. The rooms are very new. We only stayed for one night and even received a welcome snack. There were not many decent restaurants nearby, so we chose to have dinner at the hotel. It was surprisingly delicious and there were many types of drinks. The breakfast is even more considerate. The food is delivered to the table and the service is impeccable.
In all my years of traveling, I have never been treated as poorly than by a waiter employed by this hotel. My friends and I were part of a religious pilgrimage and the trip included dinner at this hotel. During dinner on Nov. 7, 2023, there were no seats left in the innermost section of the restaurant where for whatever reason, this particular waiter wanted all patrons to sit. However, there were numerous tables and seats less than 10 feet away from this particular section. Since we cannot eat standing up, we asked to be seated in the available tables 10. This waiter was unbelievably rude and yelled “No, go with your tour group!” We explained to him there were no seats left. He glared at us and could not be reasoned with. Make a long story short, we had to WAIT until people were done eating or were asked to eat fast and get up, so we can sit down. We were also told in a very loud disrespectul voice, to just “separate and find a seat with other people”, meaning people we were not traveling with. At the end of the dinner, we quietly approached him and said to him we deserved better treatment than that. We spoke in a very low key voice. I guess, we were hoping he would apologize. We thought maybe he was just having a bad day and that ad the crowd thinned out, he would realize he was out of line and apologize. To our horror, he was as rude as ever and instead of apologizing, he raised his voice again and said “I am superman! You Americans are rude!!!!!” He then rolled his eyes, waived his arms even more, and yelled (literally yelled) more. This is the most shocking encounter we have had in all our years of travelling around the world with a waiter. And of all places, in Fatima. We want to believe this man has problems at home which made him behave so horribly, but management should then sit him down and educate him on the proper way to conduct himself in a place as precious and sacred as Fatima.
We were attending a conference at the Paul VI Convention Center, that is around 3 blocks from the hotel, so location was perfect. The room was very nice and with good amenities, also it was very quiet as well, so I had two nights of very good sleep. Breakfast at the hotel was very nice and with plenty of nice things to eat in the morning, so it is a very good venue if attending a conference. Also they were very nice to allow me a late check out.
GGuest UserWe enjoyed our stay at Hotel Estrela de Fatima. The location of the hotel is PERFECT, just across from the sanctuary of Our Lady of Fatima. The rooms were clean, very nice and the breakfast was lovely. The staff of the hotel were fabulous. Patricia was extremely helpful and caring. She was very understanding and accommodating in offering us a stay for the next day when we missed our flight. George was very cordial and gave insightful information about the Sanctuary. Vera and Rita were very helpful. THANKS Patricia, George, Vera and Rita for making our stay pleasant, for our family.
**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.
The location is great, very close to town center and there are parking places nearby. The staff was always welcoming and professional (from the front desk to restaurant, housekeeping - smiling and happy to meet you), and helped us out with every request we made (from the first email to do the reservation until departure). The location is very central, the Shrine is within walking distance, so are shops, restaurants and other atrations are walkable. For sure a place to come back.
GGuest UserCareful staff, huge bed, room and bathroom equipped with all comfort and basic super clean, Excellent restaurant, buffet service with various pieces, breakfast was the most expected time from the whole cafe (50 people) .5 minutes from the sanctuary
김김The location is right next to the Fatima Cathedral, so after opening the door each time the staff and the staff enter, it is easy to return. The parking lot is right in front of the front door, so it is very convenient to carry luggage and the facilities are also very good.
GGuest UserThere is 1 elevator that is accessible to guests, therefore, check-in was easy, but getting to the room with everyone arriving on tour took 20+ minutes. The shower stall [no bath] was short of a square meter, therefore, beware if you are a bit more round than tall. I woke up with a migraine and needed nourishment to keep it at bay. My wife and I sat down with a very meager plate in a dining room that had been near empty and the manager proceeded to kick us out, because the night before, without any warning, the telephone rang in our room and we were not consulted, just TOLD that our reservation was now @ 8 am. No manners, just an order. The manager was rude and angry when he found us, and made us feel as if we had crossed some imaginary line! Last I looked, hotels are there to serve their customers; had the manager been just straight forward or [god forbid] polite, I would have explained the situation - no chance of that. Nowhere have I ever felt more uncomfortable with the meager service and the unsolicited changes. There are many, many hotels in Fatima, as during holier days, they could be booked solid with no tents to rent, but this was not high season. I would imagine that many devout catholics would dream of such accommodations upon arrival, but we were just looking for a one-night visit. If ever you are in Fatima, beware of hyper-vigilant staff who seem to feel that they are doing us a huge favour by accepting our money and allowing us to eat. Wouldn't go back were they to send me the airfare and invite us back.
GGuest UserClean and neat hotel. Good place to rest and away from the hustle and rush of city. Superb breakfast spread. Great staff service. Reasonably priced. Can attend Mass daily as it just next to church. Near to a lot of eateries like gelato and yummy Pizza place ” PizzaMia” - hot and fresh pizza.
If you're planning on driving to Ourem, why not stay at
Quinta da Alcaidaria Mor
? This hotel has a parking lot.
At which popular hotels in Ourem can I try local foods?
Those who like trying local foods might want to consider staying at
Quinta da Alcaidaria Mor
. There are lots of famous restaurants serving local dishes near the hotel.
When travelling to Ourem, which hotels have pools?
Summer is a great season to take your kids or family on a trip to Ourem.
Quinta da Alcaidaria Mor
is a popular hotel with a pool.
Of all the hotels in Ourem, which hotels have the highest user ratings?
When travelling to Ourem for the first time, many travellers find it difficult to choose a hotel to stay in. According to Trip.com data,
Quinta da Alcaidaria Mor
is a popular hotel with high ratings, making it a good choice for your trip.
At what hotels in Ourem can I try local breakfast foods?
A delicious breakfast is a great way to kick start your day. At
Quinta da Alcaidaria Mor
, guests can enjoy Ourem-style breakfasts.
What popular hotels have non-smoking rooms in Ourem?
Many guests care about the quality of the rooms they stay in and want to ensure that their rooms have fresh, clean air.
Quinta da Alcaidaria Mor
is a popular hotel in Ourem with non-smoking rooms.
In Ourem, what popular hotels have free Wi-Fi?
When staying at a hotel, Internet access is important for both vacationers and business travellers.
Quinta da Alcaidaria Mor
is a popular hotel in Ourem with free Wi-Fi.
What are the most popular hotels in Ourem?
Whether you're travelling for business or going on holiday, there are many popular hotels to choose from in Ourem.
Quinta da Alcaidaria Mor
is a popular hotel to stay at.
What are some popular discounted hotels in Ourem?
There are many popular hotels in Ourem. You can find information on discounts and deals here: Trip.com Deals and Promo Codes.