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didn't like: 1) bathroom sharing was not clearly stated in the listing , nor the reservation. 2) the gents bathroom was too small 3) the ceiling above washbasin in gents bathroom was too low. 4) room door did not close and thus had to be locked every time

I had the pleasure of staying here for 6 nights when I arrived in Portugal from the U.S. The hotel is new and there are still a few things being worked on, however, it was still pleasantly quiet. The rooms are not large, but there is no lack of comfort. The amazing staff is why I had a great stay. Everyone works as a team. Sarah, Carol, Joana, Rebecca and the entire staff, are very friendly, kind and welcoming. Their goal is to ensure you have a great experience. I am grateful for the kindness of this team. I relocated here from the U.S. and this hotel was my first stop to get some work done. I am happy I chose this hotel. My interaction with everyone I encountered was pleasant. Seeing the team's smiling faces each day, overshadowed the stress of my overseas move. THANK YOU ALL. Please forgive me if I did not remember all of your names correctly. Great staff!

I regret choosing the Holiday Inn Express Airport Hotel. It seems to be the only Lisbon airport hotel that does not have a free shuttle to the nearby airport… you have to pay for your own taxi. Also, when I checked in, I specifically asked for a room with a bathtub, but, strangely, the desk clerk who checked me in neglected to tell me a very important detail. So I got my luggage upstairs, looking forward to soaking in a nice hot bath after a hard day of schlepping luggage around uphill on cobblestone streets in the heat. Once I got all my clothes off, I realized with horror that the bathtub plug was missing, so I could not, in fact, take a bath. I called the desk to report that I had no plug, and, instead of offering to bring one up to my room, they insisted that I come back downstairs to get a plug. So I had to get dressed all over again and go downstairs, only to find out that the hotel keeps all bathtub plugs behind the desk (without telling the guests that this is so case). Wouldn’t you think the clerk who checked me in would have thought to give me a plug at that time, when I requested a bathtub? Hot and tired, and with aching muscles, the getting dressed again for a compulsory trip downstairs was the last straw. And this claims to be a 3-star hotel. I don’t think so! Do your research and a hotel that provides a free shuttle to the airport… and a #%*^ bathtub plug!!! needs to re-think this.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

The hotel is very good, parking is very convenient, Hygiene: very good Environment: very good Facilities: very complete and clean

The hotel is located 15 km from Lisbon, a great hotel, quietly. The rooms are simple but correct. Quality of the restaurant is average but very acceptable. Personal listening if you need a service. In short, satisfactory

The airport hotel provided a convenient stay with its close proximity to the terminal, making it ideal for travelers with early flights. The room was clean and comfortable, and the staff were friendly and accommodating. Overall, a satisfactory choice for a short stay before catching a flight. Check in is very smooth and quick. It’s an easy walk to the airport, if you don’t want to take the shuttle bus they offer

Since I chose this hotel for its price and its closeness to the airport, I was surprised at how swank it was. However, when I went to print my boarding pass, I couldn't get the printer to work. After some struggle, I asked a nice young lady at the desk and she said that the printer hookup didn't work and used her own printer to print it off for me. That gives a sense of how nice and professional the desk workers were. However, I wish that someone had put up a sign saying that the printer was down so that I would not have wasted so much time. Also, my room did not have enough toilet paper, I enjoyed the coffee maker in the room once I realized that I had to stick my doorkey (card) in a slot by the door in order to have any electricity. The room had USB ports so I did not have to use a converter to charge my phone, The room was clean and attractive and all the rooms seem to have a balcony. Mine looked out on the rotary and a gas station. The food was fabulous. The goat cheese salad and the watermelon gazpacho were amazing. The breakfast buffet consisted of hot dishes,cheeses, cold cuts, cut up fresh fruits and a whole shelf of pastry. I would come back!

My husband and I stayed here the night before our flight home from Lisbon back to the US. The staff were polite and helpful at check-in and helping us get a taxi into town. However, when we asked to be booked on the airport shuttle (that the website says runs every 30 minutes), we were informed that they have moved to a once-an-hour schedule, and that the shuttle we would have needed was already full. So we wound up having to take a taxi. This was not big deal, but still not what was advertised. The room was adequate - clean, reasonably comfortable - but nothing to write home about. I have not idea how the breakfast was, because it opened after we needed to leave for our flight. The main attraction of this hotel is its proximity to the airport.