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Very impressive property, huge well furnished bedrooms. Staff incredibly helpful and genuinely interested in this unique property

Albergo con grandi spazi bella piscina all’aperto c’è una piscina interiore ma attualmente non utilizzabile. Camere normali con moquette datata, aria condizionata datata ma efficiente. Bagno riformato e funzionale. Vista sul santuario. Zona molto tranquilla al di fuori del paese di Mangualde. Servizio corretto e gentile. Colazione standard.

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Good location , easy access , free parking without reservation

The hotel is located in the heart of the city centre, in the heart of the city centre. The coffee is very bad, unforgiving in Portugal and in a establishment of this level.

We stayed 3 nights at this hotel and enjoyed our stay very much. The people at the reception were very nice and our room was clean and comfortable and had a view of the park. The hotel bar was really nice too, I had the best Irish Coffee! We didn't eat in the restaurant for dinner but we had our breakfast there every morning, they had a very nice selection of items. The hotel is in a great location in the city and Viseu is also a very nice city.

The Hotel reached the expectations it had, as I already knew the development and maintain the quality of service and facilities. Regarding the price, the value presented by Trip was extremely competitive in relation to the other agencies for the same service conditions, and even in relation to the price that would be charged by the Hotel itself in a direct booking (which I cannot understand...). The breakfast provided was of excellent quality and quantity. The service was excellent, with all employees in service at the hotel in these 2 days of friendliness and efficiency far above average. However, I was a little disappointed that the Trip agency had not yet sent me an Invoice for the amount paid. The only certainty that I have that the payment was made, was given to me by the Hotel receptionist who told me that the rooms were paid for, but that he could not issue me an Invoice as the payment had been made to the Agency - which is natural !). In this situation, the lack of an Invoice was very unpleasant because I booked and paid for 3 rooms (for us and 2 other couples friends) and until now I don't have any proof of payment to ”do the math” with them.