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The house is clean and sanitary. It is located in the central area of ​​Chinatown and is very convenient for traveling. Very suitable for business trips.

Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

This is our family trip for Chinese new year. First time to Manila and this hotel made exceptional service. Cafe serves great coffee (espresso with cocoa) and cakes we tried while waiting for check-in. There even have an indoor basketball court beside cafe you can view from hotel entrance. Great spread international buffet breakfast which they change menu eg noodles and sushi. Will be back to stay in this hotel..

Our stay at The Manila Hotel was exceptional. The hotel’s historic charm and well-maintained interiors create a unique and welcoming atmosphere. The staff were attentive and courteous, always ready to assist with a smile. The room was comfortable and clean, with everything we needed for a relaxing stay. The view of Manila Bay added a special touch. Dining at Café Ilang-Ilang was a highlight, with a variety of well-prepared dishes that catered to different tastes. The location is also ideal, close to cultural and historical sites, making it convenient for exploring the city. Overall, the Manila Hotel offers a wonderful mix of comfort, history, and excellent service. Highly recommended for a stay in Manila.

Friendly and personal service The staff were all very friendly and helpful and no request for assistance was a problem for them. The hotel is well situated, being close to shopping, transport, and the tourist sites. We would definitely stay here again.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

The room was clean, and its location was ideal, being close to all the areas I wanted to visit. I'd like to rate their service as more than excellent. The staff were incredibly accommodating, from the entrance guards who genuinely helped us with our luggage to the team that assisted us in booking a Grab car. The guards even kindly told us to wait inside, shielding us from the heat, and offered to call us when the car arrived, asking only for the plate number. What struck me most was the warm hospitality displayed by all staff members, who consistently greeted us with happy faces. Their simple smiles made my stay truly special and peaceful. ❤️ One suggestion I have for improvement is to provide an iron in each room or make it easily accessible for guests. This would be a convenient addition, especially for travelers who need to iron their clothes. Overall, I thoroughly enjoyed my time at this hotel and appreciate the exceptional service provided by the staff.

I thought i was going back to old ages. It was average. If u want to save budget this iis a place where u should book. There's free WiFi and downstairs got place for dining.

It's really rubbish. Apart from the good attitude of the front desk service, nothing is the same. When I entered the house, the water was stopped. The hot water suddenly became cold and hot. The bottled water drank almost the same as the water in the swimming pool. All kinds of furniture were about to fall apart. The sound of air conditioning sounded equivalent to the level of aircraft engines. In addition, I did n’t understand when I first came to Manila. Ctrip wrote xx kilometers from the city center. This city center is the old city of Manila. The real urban area is in Makati. I'm still wondering how I couldn't find a five-star hotel in Manila

A relatively new hotel, good in every aspect! Clean and tidy, good service, complete facilities, refrigerator, humidifier, air conditioner, slippers, toiletries, etc.! Close to residential areas and schools, average location, need to walk one kilometer to the mall! More than one kilometer away from Chinatown! There are churches and basketball courts nearby! After the sun sets, fences are erected at both ends of the street, children hold basketball games on the street, devout believers hold small outdoor gatherings, and children play in the streets